View testimonials from our satisfied students.
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“Just a quick email to let you know that I received my Certificate IV in Business Administration today. I wanted to say a big thank you to Upskilled for its wonderful support during my study – it was a pleasure to do a course through such a professional organisation, and I will be recommending the course to my friends. Again, many thanks, and all the best to you in the future.”
Beverley Chamberlain, Catholic Healthcare, Administration Officer
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“I just wanted to drop you a line and say thank you for your patience and understanding. I found that you made the whole course easier to understand and it was a real benefit. Anyway, just wanted to say thanks – and perhaps will see you at another course in the future.”
Carmel Duggan, Mackay Regional Council, Building Governance Officer
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“My experience of doing this course has been very positive, motivating, and challenging. Having worked in administration for over 20 years – 12 of those in the role of executive assistant – I came to the course with existing skills and experience. My initial reason for attending was to have this experience recognised with a certificate. However, as I settled into the course, I found that I embraced new ideas and concepts, and with each unit found a renewed enthusiasm and confidence to make changes to processes I currently use in my work. I thank Upskilled for being so informative and helpful throughout this course. I have found the Upskilled trainers to be down to earth, professional, and to oversee a training day that is structured, fun, and that flows well.
I have noticed that in my personal journey I have been more open to new ideas, and really listened to fellow participants in order to take on alternative points of view; professionally, I know I have grown and contributed to the running of the course, which I recommend to anyone currently working in the field.”
Lorraine Timpano, Deakin University, Executive Assistant
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“I have found every aspect of dealing with Upskilled – for a Certificate IV in Human Resources – to be extremely professional. From making initial enquiries about the course to booking, establishing a traineeship with my employer, and receiving course attendance details, Upskilled offered a prompt, friendly, and efficient service. My increased knowledge of Human Resources has provided me with a greater understanding and awareness of the many functions within HR, and an increased confidence in my current role. The facilitator is fantastic – very motivating and encouraging. The course attendees come from a diverse range of companies and disciplines, including legal, IT, recruitment, and retail, and it has been interesting to share our experiences of how HR functions are carried out by different industries.”
Sharon Lamb, Gosford City Council, Administration Officer
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“The course allowed me to improve on things I was already doing well, and learn new skills to expand my range of abilities overall. It always easy to approach the instructor if further help was required and the venue was easy to access, and very comfortable. Another great thing about the course was only missing one day a month from the office, which meant I didn’t fall behind on other important work. My state manager and I hope to continue our learning relationship with Upskilled in the future.”
Lyndell George, National Disability Services, Executive Assistant
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"I recently completed the Frontline Management Course with Upskilled. I found Upskilled extremely professional, very attentive and supportive throughout the process. I found the course to have exceeded expectation and has had a made a positive contribution towards my position as it has taught me to have confidence as a manager and to be able to deliver all my responsibilities in a efficient manner. Tony Pearson is a excellent lecturer and made the modules easy to understand I highly recommend Upskilled to any organisation for all their training needs.”
Jennise Sami, Qantas, Advisor
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"I wanted to let you know that Rebecca Churchill, who presented both my courses, was simply fantastic. I am a teacher with many years’ experience and have to let you and Upskilled know that Rebecca is an inspirational teacher and a thoroughgoing professional. She has presented me and my fellow participants with a terrific program of real life examples, and challenged us in our learning way beyond my expectations. I hope you know what a treasure you have in her, and what great work she is doing in representing your brand.”
Karen Keogh, St Pauls Grammar School, Director of Planning & Organisation
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“Don's training skills, his interaction with his trainees, and the way he uses students’ line of work to make the topic interesting was second to none. I actually didn’t feel like I was at a training course: there was no reading from manuals or over-reliance on materials. The methods I acquired from Don have made a massive impact on the way I conduct my team. I am a hands-on leader and find it very hard not to take on workloads as opposed to delegate. Don has not only empowered me, but empowered my staff to take initiative and seek results. As a result of my findings to both HR and Senior Management, we have already had 2 more applications to the same course.”
Christian Beh, Fairfax Media Limited, Team Leader Collections
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“I have found the course to be very good – the instructor was excellent and the venue was great. The experience is definitely helping me in my current role. I have now decided to continue on and get my Dual Certificate in Business Administration. Overall, an excellent experience.”
Paul Byrne, Uralla Shire Council
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“Just wanted to get in touch and let you know of an unexpected benefit my workplace received through my undertaking the Cert IV course. After section two (Develop teams and Individuals), I returned to my workplace enthused and undertook to bring our workforce up to date with its required qualifications. We are currently in the process of licensing the entire hangar staff in their mandatory forklift operator and elevated work platform licenses. Although we did have current licensed people to supervise those who are unlicensed, it is great to have the entire staff licensed in case of absences, etc. Thanks for delivering an excellent course in a fun and informative environment.”
S. McKenzie, Pearl Aviation Australia, Aviation Support Officer