Course Code: BSB50415

The Diploma of Business Administration hones managerial expertise for clerical and administrative personnel. Participants train in the essential skills that ensure superior professional performance across a range of administrative careers - office manager, senior executive assistant, personal assistant, administrator. The diploma is designed to provide individuals with a planning and organisational perspective of administration that goes beyond day to day operations. VET FEE-HELP options are available for this course.  Click here for more info on VET FEE-HELP.

  • Studying online
  • Payment Option
  • Nationally Recognised
  • Rolling Start Dates
  • Access to
  • Student Reward Program
  • Government Funding Available
Course structure

This course covers 8 units of competency

Study Mode

This course is delivered online

Locations & Dates

Start when you're ready

  • Description

    The Diploma of Business Administration is delivered by expert trainers in one of three delivery methods: online, classroom, or blended.

    The online training program is our most popular delivery method and provides access to a fully customised e-learning environment, MyUpskilled. MyUpskilled includes powerpoint resources, reading materials, discussion boards, forums, access to assessments, resources, videos (including access to the video training library) and blogs.  The course is conducted over a 12 month period with one unit of competency expected to be completed each month.
    Classroom and Blended delivery formats are also available, but subject to minimum numbers. Please contact our Education managers to find out more about our face-to-face options.


    All students will be provided with the textbook Management: Theory and Practice, Kris Cole (2012), Pearson Education Australia and Smallprint Learner Guides for the units that are not covered by this text which include: BSBADM503, BSBADM504, BSBADM506

    • Access to fully customised online learning platform, MyUpskilled
    • Access to the Student Support Services (Helpdesk) where students can receive support and assistance in the use of MyUpskilled as well as any administration inquiries
    • Regular contact with their trainer via email, telephone and/or MyUpskilled communication tools
    • Trainer/Student Messaging System
    • Webinars - both live and recorded sessions
    • Unlimited access to world leading video training provider
    • Access to Upskilled's Student Rewards Program


    There are no formal prerequisites for this qualification.

    This qualification is suited to participants who possess a sufficient grasp of the English language, adequate levels of intelligence, and appropriate attitude and motivation to enable them to undertake the demands of a Diploma level qualification.

    • English language proficiency (Year 12 English or equivalent); OR
    • Obtain a Certificate III or Certificate IV before enrolling in a Diploma level qualification, OR
    • Demonstrate appropriate academic standing or workplace experience for the chosen qualification

    Recognition of Prior Learning (RPL)

    RPL is available for each Unit of Competency based on relevant workplace experience, formal training, or other expertise. To apply for RPL, please submit documentation in portfolio form for evaluation by Upskilled assessors.


    A student is deemed competent when all relevant evidence is gathered.  Upskilled is receptive to evidence gathered from a variety of sources including our own assessment processes.  Upskilled assessment processes include: 

    • Recognition of Prior Learning/Credit Transfer 
    • Written/Oral Questions
    • Written reports/Portfolio Assessments
    • Projects
    • Scenarios/Case Studies

    Regular training and assessment contact will be maintained by Upskilled in conjunction with the participant and their employer (where applicable). Critical dates during the program will be identified for participants to ensure compliance to assessment due dates and attendance at classroom sessions/monthly webinars as required.

  • Unit Outline

    The following Units of Competency as identified in the National Business Services Training Package must be successfully completed to attain the Diploma of Business Administration.

    Unit Code
    Unit Name
    BSBADM503Plan and manage conferences
    BSBADM504Plan or review administrative systems
    BSBPMG522Undertake project work
    BSBMGT502Manage people performance
    BSBWOR502Lead and manage team effectiveness
    BSBADM502Manage meetings
    BSBADM506Manage business document design and development
    BSBWOR501Manage personal work priorities and professional development
  • Career Outcomes

    This vocational training is appropriate to roles which demand the performance of sophisticated administrative duties on a constant basis. The capabilities this qualification develops are particularly pertinent for:

    • Accounts Supervisors
    • Executive Personal Assistants
    • Office Administrators
    • Project Assistants
    • Receptionists
    • Office Managers
    • Individuals aspiring to such roles

    Further Study

    For information about Pathways to University click here

    The further study pathways available to learners who undertake this qualification include a variety of business studies at the advanced diploma level.

  • Upcoming Courses

    Date Delivery Method  
    09/09/2015 Enquire Now
    14/09/2015 Enquire Now
    23/09/2015 Enquire Now
    12/10/2015 Enquire Now
    14/10/2015 Enquire Now
    28/10/2015 Enquire Now
    09/11/2015 Enquire Now
    11/11/2015 Enquire Now
    23/11/2015 Enquire Now
    25/11/2015 Enquire Now
    07/12/2015 Enquire Now
    09/12/2015 Enquire Now


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