Unit Outline
The Online e-Learning course will address the following units of
Competence from the National Business Services Training Package.
All of these competencies must be successfully completed to gain
The Certificate IV in Programming.
The program is broken into 4 logical clusters of training within
the broad category of ICT systems: 1/ Core
Infrastructure; 2/ Continuity &
Security; 3/Continuous Improvement;
and 4/ Service Delivery &
Governance.
Core Units
Unit Codes
|
Core Units
|
Cluster
|
| ICAICT418A |
Contribute to copyright, ethics and privacy in an IT
environment |
Continuity & Security |
| ICAPRG402A |
Apply query language |
Continuity & Security |
| ICAPRG403A |
Develop data-driven applications |
Continuity & Security |
| ICAPRG404A |
Test applications |
Continuity & Security |
| ICAPRG406A |
Apply introductory object-oriented language skills |
Continuity & Security |
| ICAPRG410A |
Build a user interface |
Continuity & Security |
| ICAPRG414A |
Apply introductory programming skills in another language |
Continuity & Security |
| ICAPRG415A |
Apply skills in object-oriented design |
Continuity & Security |
| ICAPRG419A |
Analyse software requirements |
Continuous Improvement |
| ICAPRG405A |
Automate processes |
Continuous Improvement |
Elective Units
Unit Codes
|
Elective Units
|
Cluster
|
| ICADBS403A |
Create basic databases |
Core Infrastructure |
| ICAPRG413A |
Use a library or pre-existing components |
Continuity & Security |
| ICAPRG418A |
Apply intermediate programming skills in another language |
Continuity & Security |
| ICAPRG409A |
Develop mobile applications |
Continuity & Security |
| ICAPRG527A |
Apply intermediate object-oriented language skills |
Continuity & Security |
| ICAICT420A |
Develop client user interface |
Continuity & Security |
| ICAPRG427A |
Use XML effectively |
Continuous Improvement |
| ICAICT408A |
Create technical documentation |
Service Delivery & Governance |
Cluster 1 - Core Infrastructure
Infrastructure implementation is the starting point for business
seeking to enable their business through utilising IT systems. The
workplace skills provided in this cluster cover a broad range of
key systems and services. The cluster has software development at
its heart to ensure a holistic knowledge base for developers for
Microsoft Windows and non-vendor specific web applications. The
depth of knowledge transfer is based on the Microsoft .NET
framework and is non-browser web application specific. This cluster
delivers outcomes that are broad in application type and function,
and is relevant to many use cases for client and web server
offerings.
Broad concepts covered
- Basic database functionality
- Testing
- Utilising existing code
Cluster 2 - Continuity & Security
Application developers must have the skills and knowledge to
ensure that applications are ready, available and capable for the
purpose they were designed. The workplace skills provided in this
cluster cover a broad range of concepts for business continuity.
Identifying key systems and services is paramount to ensure that
business can continue to function effectively. This cluster
delivers outcomes that are broad and transferable across systems
and are relevant to many different application functions and use
cases including non-specific browser and server
implementations.
Broad concepts covered
• Code maintenance
• Automation
• Naming conventions
• Testing
• Fault finding and de-bugging
• Utilising open source programming practice |
• Object oriented design
• User interface
• Development environments
• Application configuration and installation
• Class structure and inheritance
• Client, mobile and browser development |
Cluster 3 - Continuous Improvement
This cluster has been developed with business, systems and
software improvement in mind. Application developers play a key
role in business improvement and must have the skills to offer
solutions and alternatives to business managers to address problems
and increase productivity and in turn, revenue. The core training
involves usage of XML.
This cluster delivers outcomes that are broad in methodology,
systems design, and business needs analysis and are transferrable
across multiple industries, systems and platforms.
Broad concepts covered
- Project lifecycle
- Identification and definition of Stakeholders
- Feasibility analysis
|
- Analysis of business need
- Site content design and control
- Systems optimisation
|
Cluster 4 - Service Delivery & Governance
Successful application developers are generally not successful
because of superior technical skills alone. Most have skills and
knowledge that ensure they deliver appropriate service through
superior communications skills like active listening and
situational empathy. Being able to communicate with customers at
all levels will ensure positive business support outcomes. The
workplace skills provided in this cluster cover a broad range of
concepts for systems support and maintenance. At the core of this
cluster is ITIL, the "de facto standard", of service management.
Included also are soft skills units that prepare the student for
client interaction that focus on communication skills through
activities and simulations. Many of the skills learned are
applicable across many job roles and industry sectors.
This cluster provides the framework and skills set that are
platform and systems independent and vital to ensure that website
developers and administrators have the procedures, systems and
policies in place to support correct, unbiased decision making in
times of extreme stress. These will also extend to preventative
maintenance and proactive problem management to reduce system
incidents.
Broad concepts covered
- Service metrics
- Change Management
- Problem solving - deductive/inductive
- Ethical conduct and service
- Information gathering
|
- Maintaining technical documentation
- Quality Assurance
- Consistency of support
- Maintenance
- SLA/OLA/UC management
|