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Certificate IV in Web-Based Technologies

Certificate IV in Web-Based Technologies

Course Code: ICA40311
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The Certificate IV in Web-Based Technologies delivers the vocational learning that individuals require to design, develop, build, and administer websites using a range of website technologies. Individuals can elect to specialise in the design and production of websites, or in the administration and management of websites, corporate intranets, and extranets.


Course Structure

This program has been created with a blend of vendor specific, vendor neutral, and trainer developed materials. Vendor training is recognised internationally as an industry benchmark for product specific training. Upskilled uses an online Learning Management System to manage the delivery and assessment of learning resources. The program is conducted over a 12 month period through a blended learning approach of teacher-led workshops or webinars, distance education, and online materials.

Vendor Courses Vendor Neutral Courses Upskilled Courses
  • Microsoft Academy Windows Server
  • Microsoft Academy SQL Server
  • Microsoft Academy IIS 7.0
  • Javascript
  • Project Management
  • Writing Storyboards
  • Testing
  • Privacy Ethics & Copyright
  • Technical Documentation
  • Service Desk Analyst 2
  • Monitoring Websites

Pathways into the qualification

Preferred pathways for candidates considering this qualification include:

  • With demonstrated vocational experience in a range of web-related work environments in website development, administration, or management


Recognition of Prior Learning (RPL)

Participants often come with experience in one or more ICT competencies, vocationally acquired from a range of sources (both formal and otherwise). Upskilled acknowledges the validity of such experience and encourages candidates to apply for Recognition of Prior Learning where applicable. Upskilled's RPL Calculator is a guide to initial RPL standing, although participants are sometimes entitled to further RPL as enrolment progresses.



Assessment is summative and formative with set assignments, project work, and questionnaires.



Upskilled Information Technology courses include detailed learning materials, assessments, online trainer support, and certification upon successful completion.



This qualification utilises many and varied types of learning materials and assessments. These resources are managed and provided through Upskilled’s Learning Management System, MyUpskilled.  Access to a Microsoft based Personal Computer and an internet connection is required to complete any Upskilled IT qualification that utilises Microsoft Academy Courses (listed above).

Unit Outline

Unit Outline

The online e-Learning course addresses the following units of competency from the National ICA11 Information and Communications Technology Training Package. All competencies must be successfully completed to attain the certificate. 

The program is broken into 4 logical clusters of training within the broad category of ICT systems: 1/ Core Infrastructure; 2/ Continuity & Security; 3/Continuous Improvement; and 4/ Service Delivery & Governance.

Core Units

Unit Codes
Core Units
ICAICT418A Contribute to copyright, ethics and privacy in an IT environment Continuity & Security
ICAWEB403A Transfer content to a website using commercial packages Continuity & Security
ICAWEB424A Evaluate and select a web hosting service Continuity & Security
ICAWEB429A Create a markup language document to specification Continuity & Security
BSBWHS403A Contribute to implementing and maintaining WHS consultation and participation processes Continuous Improvement
ICAICT401A Determine and confirm client business requirements Continuous Improvement
ICAWEB401A Design a website to meet technical requirements Continuous Improvement
ICAWEB402A Confirm accessibility of websites for people with special needs Continuous Improvement

Elective Units

Unit Codes
Elective Units
ICAWEB404A Maintain website performance Continuity & Security
ICAWEB407A Conduct operational acceptance tests of websites Continuity & Security
ICADBS403A Create basic databases Continuity & Security
ICAWEB411A Produce basic client side script for dynamic web pages Continuity & Security
ICAWEB415A Produce server side script for dynamic web pages Continuity & Security
ICAWEB425A Apply structured query language to extract and manipulate data Continuity & Security
ICAWEB409A Develop cascading style sheets Continuity & Security
ICAWEB405A Monitor traffic and compile website traffic reports Continuous Improvement
ICAWEB406A Create website testing procedures Continuous Improvement
ICAWEB408A Ensure basic website security Continuous Improvement
CUFPPM404A Create storyboards Continuous Improvement
BSBCRT401A Articulate, present and debate ideas Continuous Improvement
ICAPMG401A Support small scale IT projects Continuous Improvement
ICAICT408A Create technical documentation Service Delivery & Governance













Cluster 1 - Core Infrastructure
This cluster has been developed with core business infrastructure in mind. Infrastructure implementation is the starting point for business seeking to enable their business through utilising IT systems. The workplace skills provided in this cluster cover a broad range of key systems and services. This qualification has a design base and does not focus on core infrastructure.

The learning included in this cluster is to provide under pinning knowledge that will be required for various job roles.

Broad concepts covered

  • Copyright and privacy
  • Ethics
  • Web hosting
  • Monitoring techniques
  • Website performance
  • Secure remote access
  • Databases
  • Scripting
  • Page Style

Cluster 2 - Continuity & Security
This cluster has been developed with business continuity in mind. Web site developers and administrators must have the skills and knowledge to ensure that web sites are ready, available and capable for the purpose they were designed. The workplace skills provided in this cluster cover a broad range of concepts for business continuity. Identifying key systems and services is paramount to ensure that business can continue to function and essentially "make money". Many of the skills learned are applicable to many systems. This cluster delivers outcomes that are broad and transferable across systems and are relevant to many different browser and server implementations like Microsoft, Apple, Google and open web architectures.

Broad concepts covered

  • Copyright and privacy
  • Ethics
  • Web hosting
  • Monitoring techniques
  • Website performance
  • Secure remote access
  • Databases
  • Scripting
  • Page Style

Cluster 3 - Continuous Improvement
This cluster has been developed with business, systems and website improvement in mind. Web site designers and administrators play a key role in business improvement and must have the skills to offer solutions and alternatives to business managers to address problems and increase productivity and in turn, revenue. The cluster has project management, systems design and planning at its heart.  The core training involves an IT Project Management unit and Software Quality.   

This cluster delivers outcomes that are broad in project methodology, systems design, and business needs analysis and are transferrable across multiple industries, systems and platforms.

Broad concepts covered

  • OH&S requirements
  • Technical documentation
  • Website design in regards to accessibility
  • Traffic monitoring
  • Testing
  • Security
  • Concept design
  • Project management

Cluster 4 - Service Delivery & Governance
Successful website designers and web administrators are generally not successful because of superior technical skills alone. Most have skills and knowledge that ensure they deliver appropriate service through superior communications skills like active listening and situational empathy. Being able to communicate with customers at all levels will ensure positive business support outcomes. The workplace skills provided in this cluster cover a broad range of concepts for systems support and maintenance. At the core of this cluster is ITIL, the "de facto standard", of service management.  Included also are soft skills units that prepare the student for client interaction that focus on communication skills through activities and simulations. Many of the skills learned are applicable across many job roles and industry sectors.

This cluster provides the framework and skills set that are platform and systems independent and vital to ensure that website developers and administrators have the procedures, systems and policies in place to support  correct, unbiased decision making in times of extreme stress. These will also extend to preventative maintenance and proactive problem management to reduce system incidents.

Broad concepts covered

  • Service metrics
  • Change Management
  • Problem solving - deductive/inductive
  • Incident and problem management
  • Service, Strategy, Design, Transition, operation and continual improvement
  • Quality Assurance
  • Consistency of support 
  • Maintenance
  • SLA/OLA/UC management

Career Outcomes

Career Outcomes

This qualification suits individuals who are seeking to specialise in either design and production or the management and administration of websites, corporate intranets and extranets.   Possible job titles include:

  • Web Developer
  • Technical Writer
  • Webmaster Assistant
  • Website Coordinator
  • Website or Web Support Administrator
  • Assistant Web Designer

Further Study

Pathways from this qualification include:



Course Fees and Payment Options

Pay By Weekly Installment (Interest Free) Pay By Monthly Installment (Interest Free) Pay Upfront
$60 per week with a $210 enrolment fee¹ $405 per month with a $495 enrolment fee² Pay upfront $2,995, saving $335 (10% discount)

¹Payments made over a period of 52 consecutive weeks, totalling $3,330
²Payments made over a period of 7 consecutive months, totalling $3,330

Skills for All Fees (South Australian Residents Only)

For those South Australian's eligible for Skills for All funding there is a subsidised course fee of $950, payable in one of two ways:

  1. A single upfront payment of the course fee attracts a 21% discount, making the cost $750
  2. An upfront fee of $495, and 2 x $227.50 paid per month for six consecutive months, making the total course fee $950

To find out if you're eligible click here


Government Funding and Incentives

At both state and federal level, government commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants find that their courses are heavily subsidised*.

*Eligibility for traineeships & User Choice is determined by an Australian Apprenticeship Centre. Further information can be found at

Centrelink Financial Support Services

This course is approved for Centrelink financial support services, including  Youth Allowance Austudy and  AbstudyClick here for more info.

Location & Date

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Date Location State Delivery Method  
01/04/2015 N/A N/A Enquire Now
01/05/2015 N/A N/A Enquire Now
01/06/2015 N/A N/A Enquire Now
01/07/2015 N/A N/A Enquire Now
03/08/2015 N/A N/A Enquire Now
01/09/2015 N/A N/A Enquire Now
01/10/2015 N/A N/A Enquire Now
02/11/2015 N/A N/A Enquire Now
01/12/2015 N/A N/A Enquire Now


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