Diploma of Information Technology

Course Structure

This program has been created with a blend of vendor specific, vendor neutral and trainer developed materials. Vendor training is recognised internationally as an industry benchmark for product specific training. Upskilled uses an online Learning Management System to manage the delivery, assessment and learning resources. The program is conducted over a 12 month period through a blended learning approach of distance, online and teacher led workshops or webinars.

Pathways into the qualification

Preferred pathways for candidates considering this qualification may include:

• after achieving ICA40111 Certificate IV in Information Technology, or other relevant qualifications or units equivalent to the core of ICA40111

OR

• with demonstrated vocational experience in a range of work environments using a wide range of information technologies.

Recognition of Prior Learning (RPL)

Participants often come with experience in one or more ICT competencies, vocationally acquired from a range of sources (both formal and otherwise). Upskilled acknowledges the validity of such experience and encourages candidates to apply for Recognition of Prior Learning where applicable. Upskilled's RPL Calculator is a guide to initial RPL standing, although participants are sometimes entitled to further RPL as enrolment progresses.

Assessment

Assessment is Summative and formative with set assignments, project work and questionnaires.

Inclusions

Upskilled Information Technology courses include detailed learning materials, assessments, online trainer support and certification upon successful completion.

Units of Competency with these elements have a higher function in clusters listed above and therefor are not delivered as part of Service Delivery and Governance.

The Online e-Learning course will address the following units of Competence from the National Business Services Training Package. All of these competencies must be successfully completed to gain The Diploma of Information Technology.

The program is broken into 4 logical clusters of training within the broad category of ICT systems: 1/ Core Infrastructure; 2/ Continuity & Security; 3/Continuous Improvement; and 4/ Service Delivery & Governance.

Cluster 1 - Core Infrastructure
Infrastructure implementation is the starting point for business seeking to enable their business through utilising IT systems. The workplace skills provided in this cluster cover a broad range of key systems and services. The cluster has both server and workstation platforms at its heart to ensure a holistic knowledge base for Systems Administrators. This cluster delivers outcomes that are broad in systems implementation and are relevant to many platforms like Microsoft, Novell, Linux, UNIX, CISCO and Juniper.

Broad concepts covered

Cluster 2 - Continuity & Security
Systems Administrators must have the skills and knowledge to ensure that business systems are ready, available and capable for the purpose they were designed. The workplace skills provided in this cluster cover a broad range of concepts for business continuity. Identifying key systems and services is paramount to ensure that business can continue to function effectively. Breadth of systems is achieved through careful selection of an Enterprise level server and desktop operating system. This cluster delivers outcomes that are broad and transferable across many different systems such as file and print servers, application servers and network component servers running on various platforms.

Broad concepts covered

Cluster 3 - Continuous Improvement
Systems Administrators play a key role in business improvement and must have the skills to offer solutions and alternatives to business managers to address problems and increase productivity and in turn, revenue. This cluster delivers outcomes that are broad in project methodology, and business needs analysis and are transferrable across multiple industries, systems and platforms. Depth of systems design is achieved through hands on activities in designing many different solutions based on real world scenarios.

Broad concepts covered

Cluster 4 - Service Delivery & Governance
Being able to communicate with customers at all levels will ensure positive business support outcomes. The workplace skills provided in this cluster cover a broad range of concepts for systems support and maintenance. At the core of this cluster is ITIL, the "de facto standard", of service management. Included also are soft skills units that prepare the student for client interaction that focus on communication skills through activities and simulations. Many of the skills learned are applicable across many job roles and industry sectors.

This cluster provides the framework and skills set that are platform and systems independent and vital to ensure that System Administrators have the procedures, systems and policies in place to support correct, unbiased decision making in times of extreme stress. These will also extend to preventative maintenance and proactive problem management to reduce system incidents.

Broad concepts covered

Career Outcomes

Possible job titles relevant to this qualification include:

• Information systems office manager
• Office systems administrator
• IT office manager
• IT systems administrator
• Systems manager.

Further Study

Pathways from this qualification include:

ICA60111 Advanced Diploma of Information Technology or other ICA11 Advanced Diploma qualifications

For information about Pathways to University Click Here

Course Fees and Payment Options

The Diploma has a course fee of $3,890, payable in one of two ways:

1. A single upfront payment of the course fees attract a 10% DISCOUNT, making the total fee $3,500
2. An upfront enrolment fee of $495, and 7 x $485 paid per month for seven consecutive months. The total course fee is therefore $3,890

Government Funding and Incentives

At both state and federal level, the Government's commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants find that their courses are often heavily subsidized*. As part of the Australian Apprenticeships Incentives Program, employers could receive up to $4,000 per $3,890 they outlay for every eligible* employee who enrols.

*Eligibility for traineeships & User Choice will be determined by an Australian Apprenticeship Centre. Further information can be found at www.australianapprenticeships.gov.au