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Diploma of Information Technology Networking

Diploma of Information Technology Networking

Course Code: ICA50411
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This qualification provides the skills and knowledge for an individual to manage, as an independent ICT specialist or as part of a team, the installation of a range of networks, including internetworking, security and e-business integration.

 

Description

Course Structure

This program has been created with a blend of vendor specific, vendor neutral and trainer developed materials. Vendor training is recognised internationally as an industry benchmark for product specific training. Upskilled uses an online Learning Management System to manage the delivery, assessment and learning resources. The program is conducted over a 12 month period through a blended learning approach of distance, online and teacher led workshops or webinars.

Vendor Courses Vendor Neutral Courses Upskilled Courses/Workshops
  • Microsoft Academy Windows Server
  • Microsoft Academy Windows Server Management
  • Microsoft Academy Windows Server Virtualisation
  • Microsoft Academy Security Design
  • Microsoft Academy Network Design
  • Microsoft Academy Exchange Server
  • Project Management
  • OH&S
  • Privacy, Ethics and Copyright
  • Business Need
  • Disaster Recovery
  • Network Attached Storage
  • SOHO Routers/Wireless
  • IT Governance

Pathways into the qualification

Preferred pathways for candidates considering this qualification include:
OR
  • with demonstrated vocational experience in a range of work environments in senior network support roles, including administrator, operations analyst, technician, operations or support coordinator/technician.

Recognition of Prior Learning (RPL)

Participants often come with experience in one or more ICT competencies, vocationally acquired from a range of sources (both formal and otherwise). Upskilled acknowledges the validity of such experience and encourages candidates to apply for Recognition of Prior Learning where applicable. Upskilled's RPL Calculator is a guide to initial RPL standing, although participants are sometimes entitled to further RPL as enrolment progresses.

 

Assessment

Assessment is Summative and formative with set assignments, project work and questionnaires.

 

Inclusions

Upskilled Information Technology courses include detailed learning materials, assessments, online trainer support and certification upon successful completion.

 

Clusters

The program is broken into 4 logical clusters of training within the broad category of ICT systems: 1/ Core Infrastructure; 2/ Continuity & Security; 3/Continuous Improvement; and 4/ Service Delivery & Governance.

Cluster 1 - Core Infrastructure
Infrastructure implementation is the starting point for business seeking to enable their business through utilising IT systems. The workplace skills provided in this cluster cover a broad range of key systems and services. The cluster has both server and workstation platforms at its heart to ensure a holistic knowledge base for Systems Administrators. The depth of knowledge transfer is based on Microsoft Server 2008, Windows 7 and CISCO switching and routing. This cluster delivers outcomes that are broad in systems implementation and are relevant to many platforms like Microsoft, Novell, Linux, UNIX, CISCO and Juniper.

Broad concepts covered

  • BIND/DNS
  • DHCP
  • NetBIOS name resolution
  • LDAP compliant directory services
  • Swap/Page file placement and optimisation
  • Volume/Partition evaluation
  • Services/Daemons
  • Server security compliance including patch management
  • Basic backup and restore principles
  • Storage technologies
  • Basic VPN and Network Access Protection
  • RADIUS/IAS policies
  • User management
  • ACLs for file security
  • System Policies
  • File and Print Services
  • Network protocols (IPSec, OSPF, TCP/IP, PPTP, )

Cluster 2 - Continuity & Security
Systems Administrators must have the skills and knowledge to ensure that business systems are ready, available and capable for the purpose they were designed. The workplace skills provided in this cluster cover a broad range of concepts for business continuity. Identifying key systems and services is paramount to ensure that business can continue to function effectively. Breadth of systems is achieved through careful selection of an Enterprise level server and desktop operating system. This cluster delivers outcomes that are broad and transferable across many different systems such as files and print servers, application servers and network component servers running on various platforms.

Broad concepts covered

  • System baseline
  • Monitoring techniques
  • Defragmentation
  • Intrusion Detection
  • Corporate virus management
  • Defence in depth
  • Secure remote access
  • VPN Quarantine
  • NAT
  • IP Masquerade
  • Screened subnets
  • Security protocols (S/MIME, IPSec, L2TP, SSL, PKI)

Cluster 3 - Continuous Improvement
Systems Administrators play a key role in business improvement and must have the skills to offer solutions and alternatives to business managers to address problems and increase productivity and in turn, revenue. This cluster delivers outcomes that are broad in project methodology, and business needs analysis and are transferrable across multiple industries, systems and platforms. Depth of systems design is achieved through hands on activities in designing many different solutions based on real world scenarios.

Broad concepts covered

  • Project lifecycle
  • Identification and definition of Stakeholders
  • Feasibility analysis
  • Project Charters
  • Project team roles
  • Project Scope
  • Risk impact and mitigation
  • Cost and time estimate
  • Communications matrix
  • Quality management
  • Qualitative and quantitative analysis
  • Change management
  • Closeout process
  • Analysis of business need
  • Budget management - top-down - bottom-up
  • Relationship management
  • Project Implementation
  • Scope creep
  • Delivery and signoff
  • Project Debrief
  • Systems Design
  • Systems consolidation - Green IT concepts
  • Virtualisation of critical systems
  • Systems optimisatio
Cluster 4 - Service Delivery & Governance
Being able to communicate with customers at all levels will ensure positive business support outcomes.  The workplace skills provided in this cluster cover a broad range of concepts for systems support and maintenance.  At the core of this cluster is ITIL, the "de facto standard", of service management.  Included also are soft skills units that prepare the student for client interaction that focus on communication skills through activities and simulations.  Many of the skills learned are applicable across many job roles and industry sectors. 
This cluster provides the framework and skills set that are platform and systems independent and vital to ensure that System Administrators have the procedures, systems and policies in place to support correct, unbiased decision making in times of extreme stress.  These will also extend to preventative maintenance and proactive problem management to reduce system incidents.
Broad concepts covered
  • Service metrics
  • Change Management
  • Problem solving - deductive/inductive
  • Incident and problem management
  • Information gathering
  • Quality Assurance
  • Consistency of support
  • Maintenance
  • SLA/OLA/UC management
  • Service Strategy, Design, Transition, Operation and continual improvement

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Unit Outline

Unit Outline

The Online e-Learning course will address the following units of Competence from the National Business Services Training Package. All of these competencies must be successfully completed to gain The Diploma of Information Technology Networking.

Core Units
Unit Codes
Core Units
Cluster
ICANWK529A Install and manage complex ICT networks Core Infrastructure
ICTSUS5187A Implement server virtualisation for a sustainable ICT system Core Infrastructure
ICAICT511A Match IT needs with the strategic direction of the enterprise Continuous Improvement
ICTTEN6206A Produce an ICT network architecture design Continuous Improvement
ICAICT418A Contribute to copyright, ethics and privacy in an IT environment Continuous Improvement
Elective Units   
Unit Codes
Elective Units
Cluster
ICANWK505A Design, build and test a network server Core Infrastructure
ICANWK507A Install, operate and troubleshoot medium enterprise routers Core Infrastructure
ICANWK508A Install, operate and troubleshoot medium enterprise switches Core Infrastructure
ICANWK524A Install and configure network access storage devices Core Infrastructure
ICANWK525A Configure an enterprise virtual computing environment Core Infrastructure
ICANWK526A Install an enterprise virtual computing environment  Core Infrastructure
ICANWK509A Design and implement a security perimeter for ICT networks Continuity & Security
ICANWK511A Manage network security Continuity & Security
ICANWK513A Manage system security Continuity & Security
ICASAS505A Review and update disaster recovery and contingency plans Continuity & Security
ICANWK527A Manage an enterprise virtual computing environment Continuity & Security

 

Career Outcomes

Career Outcomes

Possible job titles relevant to this qualification include:

  • network administrator
  • IT administrator
  • IT operations administrator
  • Network services administrator
  • network support coordinator
  • network operations analyst
  • network security coordinator
  • network e-business coordinator

Further Study

Pathways from the qualification

ICA60211 Advanced Diploma of Network Security, or a range of other ICA11 Advanced Diploma or Vocational Graduate Certificate qualifications, or other relevant higher education sector qualifications.

For information about Pathways to University Click Here

Payment

Course Fees and Payment Options

The Diploma has a course fee of $3,890, payable in one of two ways:

  1. A single upfront payment of the course fees attract a 10% DISCOUNT, making the total fee $3,500
  2. An upfront enrolment fee of $495, and 7 x $485 paid per month for seven consecutive months. The total course fee is therefore $3,890

Government Funding and Incentives

At both state and federal level, the Government's commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants find that their courses are often heavily subsidized*. As part of the Australian Apprenticeships Incentives Program, employers could receive up to $4,000 per $3,890 they outlay for every eligible* employee who enrols.

*Eligibility for traineeships & User Choice will be determined by an Australian Apprenticeship Centre. Further information can be found at www.australianapprenticeships.gov.au

Location & Date

Date Location State
13/06/12 Online
11/07/12 Online
08/08/12 Online
12/09/12 Online
10/10/12 Online
14/11/12 Online
12/12/12 Online

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