Diploma of Information Technology Systems Administration

Course Structure

This program has been created with a blend of vendor specific, vendor neutral and trainer developed materials. Vendor training is recognised internationally as an industry benchmark for product specific training. Upskilled uses an online Learning Management System to manage the delivery, assessment and learning resources. The program is conducted over a 12 month period through a blended learning approach of distance, online and teacher led workshops or webinars.

Pathways into the qualification

Preferred pathways for candidates considering this qualification include:

• after achieving ICA40211 Certificate IV in Information Technology Support, or other relevant qualifications or units equivalent to the core of ICA40211

OR

• with demonstrated vocational experience in a range of systems administration areas, including systems, internet and intranet support or similar.

Recognition of Prior Learning (RPL)

Participants often come with experience in one or more ICT competencies, vocationally acquired from a range of sources (both formal and otherwise). Upskilled acknowledges the validity of such experience and encourages candidates to apply for Recognition of Prior Learning where applicable. Upskilled's RPL Calculator is a guide to initial RPL standing, although participants are sometimes entitled to further RPL as enrolment progresses.

Assessment

Assessment is Summative and formative with set assignments, project work and questionnaires.

Inclusions

Upskilled Information Technology courses include detailed learning materials, assessments, online trainer support and certification upon successful completion.

Other courses you might interested in:

• Diploma of Information Technology (ICA50111)
• Diploma of Information Technology Networking (ICA50411)
• Diploma of Database Design and Development (ICA50511)
• Diploma of Website Development (ICA50611)
• Diploma of Software Development (ICA50711)
• Diploma of Systems Analysis and Design (ICA50811)

Unit Outline

The Online e-Learning course will address the following units of Competence from the National ICA11 Information and Communications Technology Training Package. All of these competencies must be successfully completed to gain The Diploma of Information Technology Systems Administration

The program is broken into 4 logical clusters of training within the broad category of ICT systems: 1/ Core Infrastructure; 2/ Continuity & Security; 3/Continuous Improvement; and 4/ Service Delivery & Governance.

 Core Units

Elective Units

Cluster 1 - Core Infrastructure
Infrastructure implementation is the starting point for business seeking to enable their business through utilising IT systems. The workplace skills provided in this cluster cover a broad range of key systems and services. The cluster has both server and workstation platforms at its heart to ensure a holistic knowledge base for Systems Administrators. The depth of knowledge transfer is based on Microsoft Server 2008 and Windows 7. Breadth of platforms is achieved through workshops incorporating Open Source platforms and systems. This cluster delivers outcomes that are broad in systems implementation and are relevant to many platforms like Microsoft, Novell, Linux and UNIX.

Broad concepts covered

Cluster 2 - Continuity & Security
Systems Administrators must have the skills and knowledge to ensure that business systems are ready, available and capable for the purpose they were designed. The workplace skills provided in this cluster cover a broad range of concepts for business continuity. Identifying key systems and services is paramount to ensure that business can continue to function effectively. Breadth of systems is achieved through careful selection of an Enterprise level firewall and proxy server and the leading mail system in the marketplace. This cluster delivers outcomes that are broad and transferable across many different systems such as MS SQL, MySQL, Oracle, Gupta SQL, Interbase, Send Mail, Pegasus mail, Lotus Notes GroupWise and many more running on various platforms. Firewall/proxy concepts are applicable across many different products like Cisco PIX, Smoothwall, Squid, CheckPoint, ISA, Wolverine and many more.

Broad concepts covered

Cluster 3 - Continuous Improvement
Systems Administrators play a key role in business improvement and must have the skills to offer solutions and alternatives to business managers to address problems and increase productivity and in turn, revenue. This cluster delivers outcomes that are broad in project methodology, systems design, and business needs analysis and are transferrable across multiple industries, systems and platforms. Depth of systems design is achieved through hands on activities in designing many different solutions based on real world scenarios.

Broad concepts covered

Cluster 4 - Service Delivery & Governance
Being able to communicate with customers at all levels will ensure positive business support outcomes. The workplace skills provided in this cluster cover a broad range of concepts for systems support and maintenance. At the core of this cluster is ITIL, the "de facto standard", of service management. Included also is the Service Desk Analyst course that focuses on communication skills through activities and role play. Many of the skills learned are applicable across many job roles and industry sectors.

This cluster provides the framework and skills set that are platform and systems independent and vital to ensure that System Administrators have the procedures, systems and policies in place to support correct, unbiased decision making in times of extreme stress. These will also extend to preventative maintenance and proactive problem management to reduce system incidents.

Broad concepts covered

Career Outcomes

Possible job titles relevant to this qualification include:

• Assistant IT manager
• Assistant system manager
• Internet/intranet administrator
• Internet/intranet systems administrator
• Systems administrator

Further Study

Pathways from the qualification

ICA11 Advanced Diploma or Vocational Graduate Certificate qualifications or other higher education sector qualifications

For information about Pathways to University Click Here

Course Fees and Payment Options

The Diploma has a course fee of $3,890, payable in one of two ways:

1. A single upfront payment of the course fees attract a 10% DISCOUNT, making the total fee $3,500
2. An upfront enrolment fee of $495, and 7 x $485 paid per month for seven consecutive months. The total course fee is therefore $3,890

Government Funding and Incentives

At both state and federal level, the Government's commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants find that their courses are often heavily subsidized*. As part of the Australian Apprenticeships Incentives Program, employers could receive up to $4,000 per $3,890 they outlay for every eligible* employee who enrols.

*Eligibility for traineeships & User Choice will be determined by an Australian Apprenticeship Centre. Further information can be found at www.australianapprenticeships.gov.au