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Diploma of Software Development

Diploma of Software Development

Course Code: ICT50715
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The Diploma of Software Development addresses skills and knowledge around programming and software development. The qualification facilitates careers in bespoke software product creation, and in the customisation of existing software products to answer evolving customer requirements. 




Course Structure

This program has been created with a blend of vendor specific, vendor neutral, and trainer developed materials. Vendor training is recognised internationally as an industry benchmark for product specific training. Upskilled uses an online Learning Management System to manage the delivery and assessment of learning resources. The program is conducted over a 12 month period through a blended learning approach of teacher-led workshops or webinars, distance education, and online materials.

Vendor Courses Vendor Neutral Courses Upskilled Courses/Workshops
  • Microsoft Academy Windows Server
  • Microsoft Academy Visual Studio
  • Microsoft Academy .NET
  • Project Management
  • Javascript
  • Privacy, Ethics and Copyright
  • Business Need
  • Testing
  • Disaster Recovery
  • Cloud Computing
  • Service Desk Analyst 2
  • Technical Documentation 

Pathways into the qualification

Preferred pathways for candidates considering this qualification include:

  • Demonstrated vocational experience in a range of programming-related work environments in software programming, application programming, web development, or similar.


Recognition of Prior Learning (RPL)

Participants often come with experience in one or more ICT competencies, vocationally acquired from a range of sources (both formal and otherwise). Upskilled acknowledges the validity of such experience and encourages candidates to apply for Recognition of Prior Learning where applicable. Upskilled's RPL Calculator is a guide to initial RPL standing, although participants are sometimes entitled to further RPL as enrolment progresses.



Assessment is summative and formative with set assignments, project work, and questionnaires.



Upskilled Information Technology courses include detailed learning materials, assessments, online trainer support, and certification upon successful completion.



This qualification utilises many and varied types of learning materials and assessments. These resources are managed and provided through Upskilled’s Learning Management System, MyUpskilled.  Access to a Microsoft based Personal Computer and an internet connection is required to complete any Upskilled IT qualification that utilises Microsoft Academy Courses (listed above).


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Unit Outline

Unit Outline

The online e-Learning course addresses the following units of competency from the National ICA11 Information and Communications Technology Training Package. All competencies must be successfully completed to attain the diploma. 

The program is broken into 4 logical clusters of training within the broad category of ICT systems: 1/ Core Infrastructure; 2/ Continuity & Security; 3/ Continuous Improvement; and 4/ Service Delivery & Governance.

Core Units
Unit Codes
Core Units
ICTPRG418 Apply intermediate programming skills in another language Core Infrastructure
ICTPRG501 Apply advanced object-oriented language skills Core Infrastructure
ICTPRG503 Debug and monitor applications Continuity & Security
ICTPRG504 Deploy an application to a production environment Continuity & Security
ICTPRG520 Validate an application design against specifications Continuous Improvement
ICTPRG523 Apply advanced programming skills in another language Core Infrastructure
ICTPRG527 Apply intermediate object-oriented language skills Core Infrastructure
ICTPRG529 Apply testing techniques for software development Continuous Improvement
ICTPRG502 Manage a project using software management tools Continuous Improvement
ICTICT418 Contribute to copyright, ethics and privacy in an ICT environment Continuity & Security
Elective Units
Unit Codes
Elective Units
ICTPRG508 Create mashups Continuity & Security
ICTPRG515 Review developed software Continuous Improvement
ICTPRG514 Prepare for software development using rapid application development Core Infrastructure
ICTPRG604 Create cloud computing services Continuity & Security
ICTPMG501 Manage ICT projects Continuous Improvement
ICTICT509 Gather data to identify business requirements Continuous Improvement
Cluster 1 - Core Infrastructure
Infrastructure implementation is the starting point for business seeking to enable their business through utilising IT systems. The workplace skills provided in this cluster cover a broad range of key systems and services. The cluster has software development at its heart to ensure a holistic knowledge base for developers for Microsoft Windows and non-vendor specific applications. The depth of knowledge transfer is based on the Microsoft .NET framework and is non-browser web application specific. This cluster delivers outcomes that are broad in application type and function, and is relevant to many use cases for client and web server offerings.
Broad concepts covered
  • Object oriented design
  • User interface
  • Development environments
  • Application configuration and installation
  • Basic database functionality
  • Testing
  • Utilising existing code
  • Class structure and inheritance
  • Client, mobile and browser development
Cluster 2 - Continuity & Security
Application developers must have the skills and knowledge to ensure that applications are ready, available and capable for the purpose they were designed. The workplace skills provided in this cluster cover a broad range of concepts for business continuity. Identifying key systems and services is paramount to ensure that business can continue to function effectively. This cluster delivers outcomes that are broad and transferable across many different systems with relevance across a multitude of application functions and use cases including non-specific browser and server implementations.
Broad concepts covered
  • Code maintenance
  • Automation
  • Naming conventions
  • Testing
  • Fault finding and de-bugging
  • Utilising open source programming practice
Cluster 3 - Continuous Improvement
Application developers play a key role in business improvement and must have the skills to offer solutions and alternatives to business managers to address problems and increase productivity and in turn, revenue. This cluster delivers outcomes that are broad in project methodology, systems design, and business needs analysis and are transferrable across multiple industries, systems and platforms.
Broad concepts covered
  • Project lifecycle
  • Identification and definition of Stakeholders
  • Feasibility analysis
  • Project Scope
  • Communications matrix
  • Quality management
  • Application development methodologies
  • Closeout process
  • Analysis of business need
  • Site content design and control
  • Delivery and signoff
  • Project Debrief
  • Systems consolidation - Green IT concepts
  • Systems optimisation
Cluster 4 - Service Delivery & Governance
Being able to communicate with customers at all levels will ensure positive business support outcomes. The workplace skills provided in this cluster cover a broad range of concepts for systems support and maintenance. At the core of this cluster is ITIL, the "de facto standard", of service management. Included also are soft skills units that prepare the student for client interaction that focus on communication skills through activities and simulations. Many of the skills learned are applicable across many job roles and industry sectors.
This cluster provides the framework and skills set that are platform and systems independent and vital to ensure that website developers and administrators have the procedures, systems and policies in place to support correct, unbiased decision making in times of extreme stress. These will also extend to preventative maintenance and proactive problem management to reduce system incidents.
Broad concepts covered
  • Service metrics
  • Change Management
  • Problem solving - deductive/inductive
  • Ethical conduct and service
  • Information gathering
  • Maintaining technical documentation
  • Quality Assurance
  • Consistency of support
  • Maintenance
  • SLA/OLA/UC management

Career Outcomes

Career Outcomes

Possible job titles relevant to this qualification include:

  • Analyst Programmer Support
  • Assistant Programming Developer
  • Assistant Software Applications Programmer
  • Assistant Software Developer
  • Database Support Programmer
  • Web Support Programmer

Further Study

Pathways from the qualification:

ICA11 Advanced Diploma, Vocational Graduate Certificate qualifications, or other higher education sector qualifications.

For information about Pathways to University, click here.


Course Fees and Payment Options

Pay By Weekly Installment (Interest Free) Pay By Monthly Installment (Interest Free) Pay Upfront
$70 per week with a $250 enrolment fee¹ $485 per month with a $495 enrolment fee² Pay upfront $3,500, saving $390 (10% discount)

¹Payments made over a period of 52 consecutive weeks, totalling $3,890
²Payments made over a period of 7 consecutive months, totalling $3,890


Government Funding and Incentives

At both state and federal level, government commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants find that their courses are heavily subsidised*.

*Eligibility for traineeships & User Choice is determined by an Australian Apprenticeship Centre. Further information can be found at

Skills for All Fees (South Australian Residents Only)

For those South Australian's eligible for Skills for All funding there is a subsidised course fee of $950, payable in one of two ways:

  1. A single upfront payment of the course fee attracts a 21% discount, making the cost $750
  2. An upfront fee of $495, and 2 x $227.50 paid per month for six consecutive months, making the total course fee $950

To find out if you're eligible click here

Centrelink Financial Support Services

This course is approved for Centrelink financial support services, including  Youth Allowance Austudy and  AbstudyClick here for more info.

Location & Date

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01/04/2015 N/A N/A Enquire Now
01/05/2015 N/A N/A Enquire Now
01/06/2015 N/A N/A Enquire Now
01/07/2015 N/A N/A Enquire Now
03/08/2015 N/A N/A Enquire Now
01/09/2015 N/A N/A Enquire Now
01/10/2015 N/A N/A Enquire Now
02/11/2015 N/A N/A Enquire Now
01/12/2015 N/A N/A Enquire Now


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