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Certificate IV in Frontline Management

Certificate IV in Frontline Management

Course Code: BSB40807
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The Certificate IV in Frontline Management is an excellent first instance qualification for supervisors, team leaders, and managerial staff - or for any individual who aspires to a management role in the future. Popular among those with a trade background or who have been promoted into a managerial role for the first time, this qualification is also excellent for established managers looking to progress to the Diploma of Management at a later point.

Description

Course Structure

The Certificate IV of Frontline Management is delivered by expert trainers in 7 x full day workshops scheduled over a period of nine months. This approach allows students sufficient time between sessions to undertake self-directed learning, assignments and out-of-class assessment. Workshops involve participants in active discussion, problem-solving exercises, networking opportunities, and presentations related to building the skills and experience necessary for leading and managing staff.

Students can also choose to undertake the course online.  Upskilled uses an online Learning Management System to manage the delivery, assessment and learning resources. The online program is conducted over a 12 month period through a blended learning approach of distance and online.

 

Prerequisites

There are no formal prerequisites for this qualification.

 

Recognition Of Prior Learning (RPL)

RPL is available for each Unit of Competency based on relevant workplace experience, formal training, or other expertise. To apply for RPL, please submit documentation in portfolio form for evaluation by Upskilled assessors.

 

Assessment

Assessment is through participation in the 7 structured workshops as well as carrying out some workplace projects.

 

Inclusions

Upskilled courses include detailed learning materials, assessments, and certification upon successful completion. Lunch, along with morning and afternoon tea are included for classroom courses, while online trainer support is included for online delivery.

Unit Outline

Unit Outline

The 7 workshops will address the following Units of Competency as identified in the National Business Services Training Package. All competencies must be successfully completed to attain the Certificate IV in Frontline Management.

 

Unit Code
Unit Description
BSBWOR404B Develop work priorities
BSBITU401A Design and develop complex text documents
BSBWRT401A Write complex documents
BSBCMM401A Make a presentation (Classroom only - replaced online by BSBCUS402B)
BSBOHS407A Monitor a safe workplace
BSBMGT403A Implement continuous improvement
BSBCUS401B Coordinate implementation of customer service strategies
BSBWOR402A Promote team effectiveness
BSBMGT401A Show leadership in the workplace
BSBMGT402A Implement operational plan

  

Career Outcomes

Career Outcomes

Vocational training in Fontline Management is appropriate to virtually any industry sector - sales, trade, manufacturing, retail, administration, and more. The building of key competencies in a range of managerial contexts makes this valuable training for anyone tasked with the regular or occasional supervision of others.

Further Study

Pathways from this qualification include:

The Diploma of Management (BSB51107) or other related Business Diplomas

Payment

Course Fees and Payment Options

The certificate has a course fee of $3,890, payable in one of two ways:

  1. A single upfront payment of the course fees attract a 10% DISCOUNT, making the total fee $3,500
  2. An upfront enrolment fee of $495, and 7 x $485 paid per month for seven consecutive months. The total course fee is therefore $3,890

Government Funding and Incentives

At both state and federal level, the Government's commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants find that their courses are often heavily subsidized*. As part of the Australian Apprenticeships Incentives Program, employers could receive up to $4,000 per $3,890 they outlay for every eligible* employee who enrols.

*Eligibility for traineeships & User Choice will be determined by an Australian Apprenticeship Centre. Further information can be found at www.australianapprenticeships.gov.au

Location & Date

Date Location State
16/05/12 Online
17/05/12 Brisbane Queensland
22/05/12 Newcastle New South Wales
24/05/12 Wollongong New South Wales
25/05/12 Burleigh Heads Queensland
28/05/12 Darwin Northern Territory
29/05/12 Singleton New South Wales
04/06/12 Sydney New South Wales
06/06/12 Canberra ACT
07/06/12 Maroochydore Queensland
12/06/12 Brisbane Queensland
13/06/12 Online
14/06/12 Townsville Queensland
18/06/12 Cairns Queensland
27/06/12 Adelaide South Australia
29/06/12 Rockhampton Queensland
04/07/12 Mackay Queensland
11/07/12 Online
19/07/12 Sydney New South Wales
19/07/12 Wagga Wagga New South Wales
30/07/12 Richmond New South Wales
30/07/12 Penrith New South Wales
01/08/12 Cairns Queensland
03/08/12 Brisbane Queensland
06/08/12 Townsville Queensland
07/08/12 North Ryde New South Wales
08/08/12 Online
10/08/12 Newcastle New South Wales
16/08/12 Adelaide South Australia
21/08/12 Kempsey New South Wales
21/08/12 Coffs Harbour New South Wales
04/09/12 Singleton New South Wales
06/09/12 Canberra ACT
06/09/12 Queanbeyan New South Wales
11/09/12 Sydney New South Wales
12/09/12 Online
13/09/12 Toowoomba Queensland
18/09/12 Sutherland New South Wales
21/09/12 Eight Mile Plains Queensland
27/09/12 Mawson Lakes South Australia
04/10/12 Rockhampton Queensland
10/10/12 Campbelltown New South Wales
10/10/12 Online
15/10/12 Brisbane Queensland
19/10/12 Hobart Tasmania
19/10/12 Mackay Queensland
22/10/12 Parramatta New South Wales
24/10/12 Launceston Tasmania
25/10/12 Nowra New South Wales
25/10/12 Wollongong New South Wales
29/10/12 Burleigh Heads Queensland
29/10/12 Nerang Queensland
29/10/12 Surfers Paradise Queensland
29/10/12 Tweed Heads New South Wales
30/10/12 Adelaide South Australia
05/11/12 Cairns Queensland
12/11/12 Townsville Queensland
14/11/12 Richmond New South Wales
14/11/12 Online
14/11/12 Penrith New South Wales
19/11/12 Maroochydore Queensland
19/11/12 Caboolture Queensland
19/11/12 Noosa Queensland
27/11/12 Canberra ACT
28/11/12 Sydney New South Wales
28/11/12 Brisbane Queensland
03/12/12 Newcastle New South Wales
12/12/12 Online

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