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Certificate IV in Frontline Management

Certificate IV in Frontline Management

Course Code: BSB40812
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The Certificate IV in Frontline Management is an excellent first instance qualification for supervisors, team leaders, and managerial staff - or for any individual who aspires to a management role in the future. Popular among those with a trade background or who have been promoted into a managerial role for the first time, this qualification is also excellent for established managers looking to progress to the Diploma of Management at a later point.

Description

Course Structure

The Certificate IV in Frontline Managementis delivered by expert trainers in one of three delivery methods: online, classroom, or blended.
 
The online training program is our most popular delivery method and provides access to a fully customised e-learning environment, MyUpskilled. MyUpskilled includes powerpoint resources, reading materials, discussion boards, forums, access to assessments, resources, videos (including access to the Lynda.com video training library) and blogs.  The course is conducted over a 8 month period with one unit of competency expected to be completed each month.
 
Classroom and Blended delivery formats are also available, but subject to minimum numbers. Please contact our Education managers to find out more about our face-to-face options.

 

Inclusions

  • All students will be provided with the textbook Management: Theory and Practice, Kris Cole (2012), Pearson Education Australia
  • Access to fully customised online learning platfrom, MyUpskilled
  • Access to the Student Support Services (Help desk) where students can receive support and assistance in the use of the LMS as well as any administration enquiries
  • Regular contact with their trainer via email, telephone and/or LMS communication tools
  • Trainer/Student Messaging System
  • Unlimited access to world leading video training provider Lynda.com
  • Access to Upskilled's Student Rewards Program

 

Prerequisites

There are no formal prerequisites for this qualification.

 

Recognition of Prior Learning (RPL)

RPL is available for each unit of competency based on relevant workplace experience, formal training, or other expertise. To apply for RPL, please submit documentation in portfolio form for evaluation by Upskilled assessors.

 

Assessment

A student is deemed competent when all relevant evidence is gathered.  Upskilled is receptive to evidence gathered from a variety of sources including our own assessment processes.  Upskilled assessment processes include: 

  • Recognition of Prior Learning/Credit Transfer 
  • Written/Oral Questions
  • Written reports/Portfolio Assessments
  • Projects
  • Scenarios/Case Studies

Regular training and assessment contact will be maintained by Upskilled in conjunction with the participant and their employer (where applicable). Critical dates during the program will be identified for participants to ensure compliance to assessment due dates and attendance at classroom sessions/monthly webinars as required.

Unit Outline

Unit Outline

The following Units of Competency as identified in the National Business Services Training Package must be successfully completed to attain the Certificate IV in Frontline Management.

 

Core Units

Unit Code
Unit Name
BSBWOR501B Manage personal work priorities and professional development
BSBMGT402A Implement operational plan
BSBMGT401A Show leadership in the workplace
BSBMGT405A Provide personal leadership
BSBWOR402A Promote team effectiveness
BSBLED401A Develop team and individuals

BSBWHS401A

Implement and monitor WHS policies, procedures and programs to meet legislative requirements

BSBRSK401A 

Identify risk and apply risk management processes

 

Elective Units

Unit Code
Unit Name
BSBCUS401B Coordinate implementation of customer service strategies
BSBCUS402B Address customer needs


 

 

Other elective streams are available upon request.  Talk to our Education Managers on 1300 009 924 for more information.

Career Outcomes

Career Outcomes

Vocational training in Fontline Management is appropriate to virtually any industry sector - sales, trade, manufacturing, retail, administration, services, and more. The building of key competencies in a range of managerial contexts makes this valuable training for anyone tasked with the regular or occasional supervision of others.

  • Coordinator
  • Leading Hand
  • Supervisor
  • Team Leader

Further Study

Pathways from this qualification include:

The Diploma of Management (BSB51107) or other related Management diplomas

Payment

Course Fees and Payment Options

Pay By Weekly Installment (Interest Free) Pay By Monthly Installment (Interest Free) Pay Upfront
$60 per week with a $210 enrolment fee¹ $405 per month with a $495 enrolment fee² Pay upfront $2,995, saving $335 (10% discount)

¹Payments made over a period of 52 consecutive weeks, totalling $3,330
²Payments made over a period of 7 consecutive months, totalling $3,330

Government Funding and Incentives

At both state and federal level, government commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants find that their courses are heavily subsidised*.

*Eligibility for traineeships & User Choice is determined by an Australian Apprenticeship Centre. Further information can be found at www.australianapprenticeships.gov.au

Centrelink Financial Support Services

This course is approved for Centrelink financial support services, including   Youth Allowance,   Austudy and   AbstudyClick here for more info.



Location & Date

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Date Location State Delivery Method  
13/05/2015 N/A N/A Enquire Now
27/05/2015 N/A N/A Enquire Now
10/06/2015 N/A N/A Enquire Now
24/06/2015 N/A N/A Enquire Now
08/07/2015 N/A N/A Enquire Now
22/07/2015 N/A N/A Enquire Now
12/08/2015 N/A N/A Enquire Now
26/08/2015 N/A N/A Enquire Now
09/09/2015 N/A N/A Enquire Now
23/09/2015 N/A N/A Enquire Now

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