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Diploma of Management

Diploma of Management

Course Code: BSB51107
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The Diploma of Management addresses the core leadership competencies required of managers in today's commercial environment. It is particularly appropriate for those with operational or technical backgrounds who are now tasked with the managing of others. It is also an excellent induction module for newly promoted staff and a valuable resource for the more experienced manager. Blending theory with practice, this qualification focuses on workplace learning to ensure situational relevance. VET FEE-HELP options are available for this course.  Click here for more info on VET FEE-HELP

Description

Course Structure

The Diploma of Management is delivered by expert trainers in one of three delivery methods: online, classroom, or blended.

Online Learning Format
The online training program provides access to a fully customised e-learning environment, MyUpskilled. MyUpskilled includes powerpoint resources, reading materials, discussion boards, forums, access to assessments, resources, videos (including access to the Lynda.com video training library) and blogs.  The course is conducted over a 8 month period with one unit of competency expected to be completed each month.

Classroom Format
Our classroom delivery requires attendance at 8 x full day (9am-4pm) face-to-face workshops scheduled across a 8 month period with one unit of competency completed each month. This format allows participants sufficient time between and after workshops to undertake self-directed learning, assignments, and out-of-class assessment. Workshops engage participants in active discussion, problemsolving exercises, networking opportunities, and presentations related to building the skills and experience necessary for leading and managing staff. The location of classroom training is typically delivered institutionally.

Blended Classroom/Online Format
The blended training format is scheduled over a 8 month period with one unit of competency completed each month. There are typically 5 x full day (9am – 4pm) face to face workshops scheduled during the 8 month period.

 

Prerequisites

There are no formal prerequisites for this qualification.

Preferred pathways for candidates considering the Diploma of Management include:

  • Certificate IV in Frontline Management [BSB40807] or other relevant qualification
  • Demonstrated competency in a majority of units required for the Cert IV in Frontline Management (or other)
  • Vocational experience, but without a formal management qualification

 

Recognition of Prior Learning (RPL)

RPL is available for each Unit of Competency based on relevant workplace experience, formal training, or other expertise. To apply for RPL, please submit documentation in portfolio form for evaluation by Upskilled assessors.

 

Assessment

A student is deemed competent when all relevant evidence is gathered.  Upskilled is receptive to evidence gathered from a variety of sources including our own assessment processes.
Upskilled assessment processes include: 

  • Recognition of Prior Learning/Credit Transfer 
  • Written/Oral Questions
  • Written reports/Portfolio Assessments
  • Projects
  • Scenarios/Case Studies

Regular training and assessment contact will be maintained by Upskilled in conjunction with the participant and their employer (where applicable). Critical dates during the program will be identified for participants to ensure compliance to assessment due dates and attendance at classroom sessions/monthly webinars as required.

 

Inclusions

All students will be provided with a relevant text book: Cole, Kris. (2012) Management, Theory & Practice 4th Edition Pearson Australia.

  • Access to fully customised online learning platfrom, MyUpskilled
  • Access to the Student Support Services (Help desk) where students can receive support and assistance in the use of the LMS as well as any administration enquiries
  • Regular contact with their trainer via email, telephone and/or LMS communication tools
  • Trainer/Student Messaging System
  • Webinars - both live and recorded sessions
  • Unlimited access to world leading video training provider Lynda.com
  • Access to Upskilled's Student Rewards Program

Unit Outline

Unit Outline

The following Units of Competency as identified in the National Business Services Training Package must be successfully completed to attain the Diploma of Management

 

Core Cluster of Learning

Self-management and professional development

Addresses the skills and knowledge required to manage self-performance and professional development. Particular emphasis is given to setting and meeting priorities, analysing information, and using a range of strategies to develop further competence

Associated units of competency

Unit Code
Unit Description
BSBWOR501B Manage personal work priorities and professional development

Operational Planning

Addresses the skills and knowledge required to develop and monitor the implementation of an operational plan, and to provide efficient and effective workplace practices within the organisation's productivity and profitability plans

Associated units of competency

Unit Code
Unit Description
BSBMGT515A Manage operational plan

Team Performance

Addresses the skills and knowledge required to facilitate all aspects of teamwork within the organisation. It involves taking a leadership role in the development of team plans, leading and facilitating teamwork, and actively engaging with the management of the organisation; also, managing the performance of staff who report to participants directly. Development of key result areas, and key performance indicators and standards, coupled with regular and timely coaching and feedback.

Associated units of competency

Unit Code
Unit Description
BSBWOR502B Ensure team effectiveness
BSBMGT502B Manage people performance

Workplace Development & Communication

Addresses the management of projects, including the development of a project plan, administering and monitoring the project, finalising the project, and reviewing the project to identify lessons learnt for application to future projects. The module also imparts the skills and knowledge required to manage a range of meetings: overseeing meeting preparation processes, chairing meetings, organising minutes, reporting meeting outcomes

Associated units of competency

Unit Code
Unit Description
BSBLED501A Develop a workplace learning environment
BSBADM502B Manage meetings

Workplace Safety

Addresses the skills and knowledge required to implement and monitor an organisation's Occupational Health & Safety (OH&S) policies, procedures, and programs to meet legislative requirements

Associated units of competency

Unit Code
Unit Description
BSBWHS401A Implement and monitor WHS policies, procedures and programs to meet legislative requirements

Customer Service

Addresses the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. Participants may have staff involved in delivering customer service and are responsible for the quality of their work

Associated units of competency

Unit Code
Unit Description
BSBCUS501C Manage quality customer service

Other Elective Clusters

These elective clusters are available upon request.

Project Management

Addresses the management of projects, including the development of a project plan, administering and monitoring the project, finalising the project, and reviewing the project to identify lessons learnt for application to future projects. The module also imparts the skills and knowledge required to manage a range of meetings: overseeing meeting preparation processes, chairing meetings, organising minutes, reporting meeting outcomes

Associated units of competency

Unit Code
Unit Description
BSBPMG522A Undertake Project Work

Sustainability

Addresses the skills and knowledge required to develop and implement a workplace sustainability policy, including the modification of the policy to suit changed circumstances. This module requires the ability to access industry information, and applicable legislative and Occupational Health & Safety (O&HS) guidelines

Associated units of competency

Unit Code
Unit Description
BSBSUS501A Develop workplace policies and procedures for sustainability

Human Resources

Addresses the skills and knowledge required to plan workforce strategies to achieve organisational goals and objectives. The module includes aligning workforce objectives with business plans, analysing labour market trends and predictions, and designing strategies and succession plans to ensure a competent and appropriately diverse workforce is available to meet anticipated changes. It also addresses the skills and knowledge required to manage all aspects of the recruitment, selection, and induction processes in accordance with organisational policies and procedures

Associated units of competency

Unit Code
Unit Description
BSBHRM506A Manage recruitment, selection, and induction processes

Diversity

Addresses the skills and knowledge required to manage diversity in the workplace. It covers implementing the organisation's policy on diversity, fostering diversity within the work team, and promoting the benefits of a diverse workplace

Associated units of competency

Unit Code
Unit Description
BSBDIV501A Manage diversity in the workplace

Risk Management

Addresses the skills and knowledge required to manage risks in a range of contexts across the organisation, or for a specific business unit or area

Associated units of competency

Unit Code
Unit Description
BSBRSK501B Manage risk

Career Outcomes

Career Outcomes

This qualification is designed for individuals with senior managerial responsibilities. They regularly oversee the work of others, or perform specialised roles that require applied strategic leadership. Relevant roles vary by industry sector and include:

  • Coordinator
  • Leading Hand
  • Supervisor
  • Team Leader

Further Study

For information about Pathways to University Click Here.

Location & Date

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Date Location State Delivery Method  
25/07/2012 Mandurah WA Enquire Now
25/07/2012 Mandurah WA Enquire Now
25/07/2012 Mandurah WA Enquire Now
17/08/2012 Balcatta WA Enquire Now
12/01/2015 N/A N/A Enquire Now
14/01/2015 N/A N/A Enquire Now
28/01/2015 N/A N/A Enquire Now
02/02/2015 N/A N/A Enquire Now
11/02/2015 N/A N/A Enquire Now
23/02/2015 N/A N/A Enquire Now

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