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Certificate IV in Business Sales

Certificate IV in Business Sales

Course Code: BSB40610
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The Certificate IV in Business Sales addresses the skill requirements of roles engaged on the organisational frontline, specifically around the building of successful customer relationships. In articulating the key dynamics of client interaction from a sales perspective, it promotes the competencies needed to plan and execute sales strategy, present with professionalism, network effectively, and manage sales performance.


Course Structure

The Certificate IV in Business Sales is delivered by expert trainers in 7 x full day workshops scheduled over a period of 9 months. This approach allows students sufficient time between sessions to undertake self-directed learning, assignments, and out-of-class assessment. Workshops involve participants in active discussion, problem-solving exercises, networking opportunities, and presentations related to the efficient conduct of administrative business operations and procedures.

Participants have the option of undertaking this course online, using Upskilled's customised Learning Management System. The online program is conducted over a 12 month period and employs an approach that blends distance and online education in the management and delivery of learning resources.



There are no formal prerequisites for this qualification.


Recognition of Prior Learning (RPL)

RPL is available for each unit of competency based on relevant workplace experience, formal training, or other expertise. To apply for RPL, please submit documentation in portfolio form for evaluation by Upskilled assessors.



Assessment is through participation in the 7 structured workshops, as well as the carrying out of some projects in the workplace.



Upskilled courses include detailed learning materials, assessments, and certification upon successful completion. Lunch, and other refreshments, are included for classroom courses, while online trainer support is included for online delivery.

Unit Outline

Unit Outline

The 7 workshops will address the following units of competency as identified in the National Business Services Training Package. All competencies must be successfully completed to attain the Certificate IV in Business Sales.


Unit Code
Unit Description
BSBWOR404B Develop Work Priorities
BSBPRO401A Develop Product Knowledge
BSBREL401A Establish Networks
BSBREL402A Build Client Relationships and Business Networks
BSBCUS401B Coordinate Implementation of Customer Service Strategies
BSBCUS402B Address Customer Needs
BSBSLS407A Identify and Plan Sales Prospects
BSBSLS408A Present, Secure and Support Sales Solutions
FNSSAM402A Implement a Sales Plan
BSBCMM401A Make a presentation (Classroom only - replaced online by BSBWHS401A)
BSBWHS401A Implement and monitor WHS policies, procedures and programs to meet legislative requirements (Online only)


Career Outcomes

Career Outcomes

This qualification is designed for individuals who are engaged in a sales role and who wish to advance their expertise across strategy, presentation, and performance monitoring. The knowledge covered by the certificate is appropriate to sales professionals in any industry sector. The refining of sales capability has applications across a very broad range of roles, reflecting the fundamental importance of this discipline to all commercial activity.


Further Study

For information about Pathways to University, click here.


Course Fees and Payment Options

Pay By Weekly Installment (Interest Free) Pay By Monthly Installment (Interest Free) Pay Upfront
$60 per week with a $210 enrolment fee¹ $405 per month with a $495 enrolment fee² Pay upfront $2,995, saving $335 (10% discount)

¹Payments made over a period of 52 consecutive weeks, totalling $3,330
²Payments made over a period of 7 consecutive months, totalling $3,330


Government Funding and Incentives

At both state and federal level, government commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants find that their courses are heavily subsidised*.

*Eligibility for traineeships & User Choice is determined by an Australian Apprenticeship Centre. Further information can be found at


Centrelink Financial Support Services

This course is approved for Centrelink financial support services, including  Youth Allowance Austudy and  AbstudyClick here for more info.

Location & Date

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Both Online and in Person
Date Location State Delivery Method  
14/01/2015 N/A N/A Enquire Now
28/01/2015 N/A N/A Enquire Now
11/02/2015 N/A N/A Enquire Now
25/02/2015 N/A N/A Enquire Now
11/03/2015 N/A N/A Enquire Now
25/03/2015 N/A N/A Enquire Now
08/04/2015 N/A N/A Enquire Now
22/04/2015 N/A N/A Enquire Now
13/05/2015 N/A N/A Enquire Now
27/05/2015 N/A N/A Enquire Now


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