Information Technology Faculty Head
Information Technology, Management
Charles was appointed as head of the Information Technology faculty in April 2017. He has been involved in the information technology industry for more than 17 years across various technical, leadership, and project management roles. These include end to end solution design, as well as development and implementation. Charles holds a Graduate Certificate in Management (Learning); an Advanced Diploma of Networking (Security); Diplomas of Information Technology in Information Technology, Networking, Project Management; a Diploma of Management; and a Certificate IV in Training.
Charles also holds a number of vendor certifications from Microsoft, Cisco, and ITIL, and has been a Microsoft Certified Trainer, a Cisco Certified Systems Instructor, and a Cisco Certified Academy Instructor since 2007. Charles has rotated between working in the IT industry and as an educator to maintain a high degree of currency in both fields. In his role with Upskilled, Charles is tasked with a continuing focus on course quality, tracking the student experience in the Information Technology faculty from start to finish.