Course Code: BSB42615

The Certificate IV in New Small Business delivers vocational learning around the knowledge and practical skill sets required of small business owners and managers. The key competencies it identifies and enhances are pertinent to any industry sector - sales, trade, manufacturing, services, retail, administration and more.

  • Studying online
  • Payment Option
  • Nationally Recognised
  • Rolling Start Dates
  • Access to
  • Student Reward Program
  • Government Funding Available
Course structure

This course covers 10 units of competency

Study Mode

This course is delivered online

Locations & Dates

Start when you're ready

  • Description

    The Certificate IV in New Small Business is delivered by expert trainers in one of three delivery methods: online, classroom, or blended.

    The online training program is our most popular delivery method and provides access to a fully customised e-learning environment, MyUpskilled. MyUpskilled includes powerpoint resources, reading materials, discussion boards, forums, access to assessments, resources, videos (including access to the video training library) and blogs.  The course is conducted over a 12 month period with one unit of competency expected to be completed each month.
    Classroom and Blended delivery formats are also available, but subject to minimum numbers. Please contact our Education managers to find out more about our face-to-face options.


    All students will be provided with Smallprint Learner guides (online and/or hardcopy) for each unit of competency.

    • Access to fully customised online learning platform, MyUpskilled
    • Access to the Student Support Services (Help desk) where students can receive support and assistance in the use of the LMS as well as any administration enquiries
    • Regular contact with their trainer via email, telephone and/or LMS communication tools
    • Trainer/Student Messaging System
    • Unlimited access to world leading video training provider
    • Access to Upskilled's Student Rewards Program


    There are no formal prerequisites for this qualification.

    This qualification is suited to participants who possess a sufficient grasp of the English language, adequate levels of intelligence, and appropriate attitude and motivation to enable them to undertake the demands of a Diploma level qualification.

    • English language proficiency (Year 12 English or equivalent); OR
    • Obtain a Certificate III before enrolling in a Certificate IV level qualification, OR
    • Demonstrate appropriate academic standing or workplace experience for the chosen qualification

    Recognition of Prior Learning (RPL)

    RPL is available for each unit of competency based on relevant workplace experience, formal training, or other expertise. To apply for RPL, please submit documentation in portfolio form for evaluation by Upskilled assessors.


    A student is deemed competent when all relevant evidence is gathered.  Upskilled is receptive to evidence gathered from a variety of sources including our own assessment processes.  Upskilled assessment processes include: 

    • Recognition of Prior Learning/Credit Transfer 
    • Written/Oral Questions
    • Written reports/Portfolio Assessments
    • Projects
    • Scenarios/Case Studies

    Regular training and assessment contact will be maintained by Upskilled in conjunction with the participant and their employer (where applicable). Critical dates during the program will be identified for participants to ensure compliance to assessment due dates and attendance at classroom sessions/monthly webinars as required.

  • Unit Outline

    The following Units of Competency as identified in the National Business Services Training Package must be successfully completed to attain the Certificate IV in New Small Business.

    Unit Code
    Unit Name
    BSBSMB401 Establish Legal and Risk Management Requirements of Small Business
    BSBSMB402 Plan Small Business Finances
    BSBSMB403 Market the Small Business
    BSBSMB404 Undertake Small Business Planning 
    BSBWOR404 Develop work priorities
    BSBCUS401 Coordinate Implementation of Customer Service Strategies
    BSBCUS402 Address customer needs
    BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
    BSBLDR403 Lead team effectiveness
    BSBMGT401 Show leadership in the workplace
  • Career Outcomes

    The certificate is principally designed for participants with existing vocational experience of a particular industry, and for those who either hold or aspire to a management position in small business. It is also useful for:

    • Senior employees
    • Primary producers
    • Trade professionals
    • Self-employed persons
    • Individuals looking to develop entrepreneurial skills

    Further Study

    Preferred pathways from this qualification include the Diploma of Business (BSB50215) and Diploma of Business Administration (BSB50415).

    For information about Pathways to University, click here.

  • Price and Payment Options

    Option 1 – Save 15%

    Save 15% ($580) when paying upfront. Total course cost: $3,270

    Option 2 - 24 Month Interest-free payment plan

    No deposit, no interest to pay for 24 months. Get started for just $38 a week! Total course cost: $3,850


    Upskilled has teamed up with zipMoney to offer you flexible weekly, fortnightly or monthly interest free payment plans, allowing you start studying now without the financial burden! Applications for Zip Money literally only take a few minutes! Find out more about ZipMoney.

    Terms and Conditions Apply



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