Course Code: BSB40215/BSB42015

This valuable career-focused qualification combines the knowledge of business with essential leadership and management skills. It will provide important qualifications to professionals who wish to enhance their job prospects. The dual-delivery mode gives you the enhanced qualifications you need in a time efficient, self-paced format. 

  • Studying online
  • Payment Option
  • Nationally Recognised
  • Rolling Start Dates
  • Access to
  • Student Reward Program
  • Government Funding Available
Course structure

This course covers 16 units of competency

Study Mode

This course is delivered online

Locations & Dates

Start when you're ready

  • Description

    This Dual Certificate IV is delivered by expert trainers in one of three delivery methods: online, classroom, or blended.

    The online training program is our most popular delivery method and provides access to a fully customised e-learning environment, MyUpskilled. MyUpskilled includes powerpoint resources, reading materials, discussion boards, forums, access to assessments, resources, videos (including access to the video training library) and blogs.  The course is conducted over a 12-18 month period with one unit of competency expected to be completed each month.
    Classroom and blended delivery formats are also available, but subject to minimum numbers. Please contact our education managers to find out more about our face-to-face options.

    Course Features

    All students will be provided with the textbook Management: Theory and Practice, Kris Cole (2012), Pearson Education Australia

    • Access to fully customised online learning platform, MyUpskilled
    • Access to the Student Support Services (Helpdesk) where students can receive support and assistance in the use of the LMS as well as any administration enquiries
    • Regular contact with their trainer via email, telephone and/or LMS communication tools
    • Trainer/Student Messaging System
    • Webinars - both live and recorded sessions
    • Unlimited access to world leading video training provider
    • Access to Upskilled's Student Rewards Program

    Course Duration

    This course is delivered online over a duration of 12-18 months.


    Graduates of this training program receive the nationally accredited awards BSB40215 Certificate IV in Business and BSB42015 Certificate IV Leadership and Management 

    Entry Requirements

    There are no formal prerequisites for this qualification.

    This qualification is suited to participants who possess a sufficient grasp of the English language, and appropriate attitude and motivation to enable them to undertake the demands of a Certificate IV level qualification including these entry requirements:

    • English language proficiency (Year 12 English or equivalent); OR
    • Obtain a Certificate III before enrolling in a Certificate IV level qualification, OR
    • Demonstrate appropriate academic standing or workplace experience for the chosen qualification

    Students will be required to have regular access to a computer and internet access to complete this course.

    Recognition of Prior Learning (RPL)

    RPL is available for each Unit of Competency based on relevant workplace experience, formal training, or other expertise. To apply for RPL, please submit documentation in portfolio form for evaluation by Upskilled assessors.

  • Unit Outline

    In total, there are 16 Units of Competency to complete to obtain both qualifications. All units must be successfully completed to attain both the Certificate IV of Business and the Certificate IV in Leadership and Management. 

    There are 10 Units of Competency as identified in the National Business Services Training Package to successfully complete to attain the Certificate IV in Business. There are also an additional 6 Units of Competency to successfully complete the Certificate IV in Leadership and Management. Other elective streams are available upon request. 

    Unit Code
    Unit Name (Business)
    BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
    BSBCUS402 Address customer needs
    BSBLDR403 Lead team effectiveness
    BSBREL402 Build client relationships and business networks
    BSBWOR501 Manage personal work priorities and professional development
    BSBREL401 Establish networks
    BSBLED401 Develop teams and individuals
    BSBRSK401 Identify risk and apply risk management processes
    BSBMGT402 Implement operational plan
    BSBCUS401 Coordinate implementation of customer service strategies
    Unit Code
    Unit Name (Leadership & Management)
    BSBLDR402 Lead effective workplace relationships
    BSBLDR401 Communicate effectively as a workplace leader
    BSBMGT403 Implement continuous improvement
    BSBWOR404 Develop work priorities
    BSBMGT401 Show leadership in the workplace span>
    BSBMGT405 Provide personal leadership
  • Career Outcomes

    This Dual Certificate IV is broad-ranging, and therefore is potentially appropriate to many industry sectors, including business, administration, sales, trade, manufacturing, retail, services, and many others. The building of key competencies in a range of managerial contexts makes this valuable training for anyone tasked with the regular or occasional supervision of others and has great relevance for a very broad range of job roles. 

    The capabilities the certificate targets are particularly pertinent for:

    • Accounts Supervisors
    • Team Leaders
    • Office Managers
    • Coordinators
    • Leading Hands
    • Supervisors
    • Executive Personal Assistants
    • Office Administrators
    • Project Assistants
    • Receptionists
    • Individuals aspiring to roles such as these

    Further Study

    Pathways from this dual qualification include:

    The Diploma of Leadership & Management (BSB51915) or other related Management diplomas

    The Diploma Of Business (BSB50215) or other related Business diplomas

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