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ICT60315
Advanced Diploma of

Information Technology Business Analysis

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Summary

Learn how to identify, analyse and coordinate business solutions within an ICT environment through our ICT60315 - Advanced Diploma of Information Technology in Business Analysis. Students will develop the skills and knowledge surrounding business strategy and innovation;  project management; change management; and the fundamentals of interacting with clients and tending to their organisational requirements.
 

Note: All IT training packages will be updated across Australia in 2021, which includes this course. This qualification remains a nationally recognised qualification and is still open for enrolment.

Please speak to an education consultant for more details.


This course is not taking new enrolments at this time. If you would like to be contacted about other course options that Upskilled delivers, please complete the "Register my interest" form.

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This is a Nationally Recognised and VET Accredited course that sits within the Australian Qualifications Framework (AQF).
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Detail

Duration
12 months
Units
15 units
This 12 month course covers the basics of privacy, ethics, copyright, and business needs within an ICT context, with specific training in the management of ICT solutions; the development of technical requirements in business solutions; monitoring business analysis activities, and more. Qualified students will be able to find employment opportunities in roles such as a business analyst, IT manager, project manager, and more.
Course structure
The standard course is conducted over a 12 month period; within a self-paced online learning environment. 

Upskilled will gather information about your previous experience and skills, weekly study commitment and online learning experience to provide you with an projected duration for your course based on your individual circumstance. 

Upskilled uses MyUpskilled to manage the delivery and assessment of your course. This means you can learn at your own pace.
 
Vendor Neutral Courses Upskilled Workshops
  • Business Strategy and Innovation
  • Solving Business Problems
  • Project Management
  • Leadership
  • ITIL Foundations
  • Business Analysis
  • Communication skills
  • Change Management
  • Privacy, Ethics and Copyright
  • Business Needs
Inclusions
Upskilled courses include specialised learning materials, and access to:
  • Upskilled’s fully customised online learning platform, MyUpskilled
  • Student Support services
  • your trainer via the trainer/student messaging system
  • webinars; both live and recorded sessions
  • video content access via:
Recognition of Prior Learning / Credit Transfer
Work experience or formal qualifications you have may count towards your course. If you have previously undertaken study at a recognised institution or have some relevant work experience, you might gain credit towards specific units in a course; shortening the time you have to study. You can send your application for Credit Transfer or RPL during the enrolment process.
Assessment
Upskilled takes evidence gathered from a variety of sources to deem a student as competent. Assessment processes might include some or all of the following:
  • Recognition of Prior Learning and/or credit transfer
  • summative and formative assignments
  • written reports and/or portfolio assessments
  • scenarios and/or case studies
  • projects
  • written/oral questions
  • regular training and assessment contact will be maintained by Upskilled in conjunction with the participant and their employer (where applicable). Critical dates during the program will be identified for participants to ensure compliance to assessment due dates, and attendance at monthly webinars as required.

Subjects

This qualification consists of the below units of competency. All competencies must be successfully completed to attain the qualification.
ICTICT608
Interact with clients on a business level

This unit describes the skills and knowledge required to interact with clients at a management level. It applies to individuals working as management personnel in a range of information and communications technology (ICT) areas who are responsible for maintaining client relationships.

ICTICT610
Manage copyright, ethics and privacy in an ICT environment

This unit describes the skills and knowledge required to manage the issues of copyright and professional and ethical conduct in a team, as well as to ensure that personal information of stakeholders is handled in a confidential and professional manner. It applies to individuals who operate at a senior level with a high degree of autonomy in managing policies and system security.

ICTPMG609
Plan and direct complex ICT projects

This unit describes the skills and knowledge required to identify, plan, control and finalise complex information and communications technology (ICT) projects. It applies to individuals who may be required to use high-level business and project management skills to ensure effective and timely delivery of projects.

ICTSAD601
Perform ICT-focused enterprise analysis

This unit describes the skills and knowledge required to provide an enterprise analysis and determine the possible information and communications technology (ICT) solutions available for a given initiative or for long-term planning. It applies to individuals who combine high-level management, business and technical skills necessary to manage complex analysis efforts within the ICT industry.

ICTSAD603
Plan and monitor business analysis activities in an ICT environment

This unit describes the skills and knowledge required to establish and manage information and communications technology (ICT) business analysis activities in a medium-to-large organisation. This unit applies to individuals who require high-level management, business and technical skills to manage complex analysis efforts within the information and communications technology (ICT) industry, often as part of business critical ICT projects.

ICTSAD604
Manage and communicate ICT solutions

This unit describes the skills and knowledge required to manage and communicate requirements for new information and communications technology (ICT) systems to a broad and diverse audience. This unit applies to individuals who require high-level management, business and technical skills to manage complex analysis within the information and communications technology (ICT) industry, often as part of business critical ICT projects.

ICTSAD605
Elicit ICT requirements

This unit describes the outcomes, skills and knowledge required to undertake and engage stakeholders in the key task of defining information and communications technology (ICT) requirements. This unit applies to individuals required to ensure that requirements elicited are complete, clear, correct and consistent, and can serve as a solid foundation for the solution to the business needs.

ICTSAD606
Analyse stakeholder requirements

This unit describes the skills and knowledge required to analyse stated requirements, determine potential solutions, and define possible features available to meet stakeholder needs. This unit applies to individuals who require high-level management, business and technical skills necessary to manage complex analysis efforts within the information and communications technology (ICT) industry, often as part of business critical ICT projects.

ICTSAD607
Manage assessment and validation of ICT solutions

This unit describes the skills and knowledge required to determine the best information and communications technology (ICT) solution and facilitate its implementation. This unit applies to individuals who are required to assess and validate business processes, organisational structures, outsourcing agreements, software applications, and any other component of the solution to ensure that the overall solution delivers maximum value to stakeholders.

ICTICT601
Develop ICT strategic and action plans

This unit describes the performance outcomes, skills and knowledge required to create strategic and action plans in alignment with organisational IT goals and strategies.

ICTPRG602
Manage the development of technical solutions from business specifications

This unit describes the skills and knowledge required to manage the process of compiling client business specifications, to produce business solutions for consideration. It applies to individuals with the project management, business, and technical skills necessary to manage complex technology projects within the information and communications technology (ICT) industry.

ICTSAD505
Develop technical requirements for business solutions

This unit describes the outcomes, skills and knowledge required to develop technical and related requirements that will enable business solutions to be implemented in an organisation. It applies to individuals who are responsible for performing complex technical analysis to complete a range of tasks and provide solutions to complex problems.

BSBWOR502
Lead and manage team effectiveness

This unit describes the performance outcomes, skills and knowledge required to facilitate all aspects of teamwork within the organisation. It involves taking a leadership role in the development of team plans, leading and facilitating teamwork and actively engaging with the management of the organisation.

BSBINN601
Lead and manage organisational change

This unit describes skills and knowledge required to determine strategic change requirements and opportunities; and to develop, implement and evaluate change management strategies. It applies to managers with responsibilities that extend across the organisation or across significant parts of a large organisation. They may have a dedicated role in human resources management, human resources development, or work in a strategic policy or planning area. The unit takes a structured approach to change management and applies to people with considerable work experience and organisational knowledge.

BSBMGT608
Manage innovation and continuous improvement

This unit describes the skills and knowledge required to sustain and develop an environment in which continuous improvement, innovation and learning are promoted and rewarded. It applies to people with managerial responsibilities who aim to build a better and more effective work environment. Continuous improvement and innovation have links with the model of the learning organisation and people working at this level play an important role in building the culture, values and attitudes of the organisation.

Outcomes

This qualification could give you several career, vendor certification and/or further study outcomes. After completing this course, you could explore some of the following outcomes.
Career outcomes
University pathways
This course might include a pathway to university, which are subject to change. Please speak to one of our Education Consultants for more information.
 
Certification Mapping

This qualification covers the learning content for the following Certification:

ITIL Foundations

All recommended learning materials for these certifications are provided in this Upskilled Diploma, we recommend that you have hands-on experience with the product along with studying these materials.

Entry requirements

Start date
Enrol anytime

There are no specific entry requirements for this qualification.

Target audience for this program are existing ICT staff who wish to further develop, or formalise their skills by gaining an ICT60315 Advanced Diploma of IT Business Analysis.  

As a guide, entrants to this program may:

  • have 3-5 years of experience with ICT products
  • hold a Diploma in a similar discipline
  • hold a premier vendor certification
  • ​complete an interview process with a designated Upskilled representative to ascertain suitability to the program and to review your current skills and experience, as this may allow you to move through the course more quickly
 

This program would also suit participants wishing to gain entry to higher level ICT discipline qualifications.

To ensure participants are able to seamlessly access our online learning platform and video content, they will require access to a modern computer with high-speed internet. Participants will also need to possess basic computing skills, and may be required to complete a Language Literacy and Numeracy skills assessment before enrolment can be confirmed.

Resource requirements

You will need access to a computer and the internet and have basic computing operational skills. Minimum specifications for your computer are:

All users:

  • Microsoft Office 2010 or equivalent
  • Broadband internet connection
  • 2GB of RAM
  • CD-ROM or DVD drive
  • Chrome or Firefox browsers
  • Adobe Reader XI or equivalent
  • Adobe Flash Player 10 or higher
  • Access to printer and associated software
  • Access to scanner and associated software
  • Digital imaging software
  • File compression software

Windows users:

  • Microsoft Windows 7 or higher (Windows 8 recommended)
  • 1 Ghz or faster processer (2GHz recommended)

Mac OS users:

  • Mac OSX v10.5 or higher (Mac OSX v10.6 recommended)
  • 1 Ghz or faster processer (2GHz recommended)
Recording equipment / software required

A digital video recording device (for example a webcam or mobile phone with a camera) and simple recording apps to save and upload videos, images and audio files.

You will also need software such as Windows Media Player, Windows Photo Viewer, or Quicktime to view online videos and images.

Language requirements

This course involves reading, researching and undertaking a range of written and practical assessments, as well as engaging in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication.

Other requirements

This course at present has no further requirements - should this change we will inform you.

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