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TLI32416
Certificate III in

Logistics

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Start date
Enrol Anytime
Duration
12 months
Mode
100% online
Units
13 units

Summary

In partnership with
This online, introductory course in logistics will equip you with a broad understanding of logistics, supply chain management and purchasing. The nationally recognised  qualification starts with basic knowledge of the industry and then focuses on building your knowledge to pre-management level. You will graduate with a professional and in-demand skillset that means you can immediately begin work in a range of roles within the fast paced logistics industry.
In partnership with
Nationally recognised
As I settled into the course, I found that I embraced new ideas and concepts. With each unit, I found a renewed enthusiasm and confidence to make changes to the processes I currently use in my work.
Lorraine Timpano
, Secretary to Director Logistics
Read the full testimonial

Detail

This qualification is a foundation-level course that is tailored to train students to work effectively in logistics operations within the transport or logistics industry. You will gain a broad range of skills and knowledge that will equip you for many entry-level positions within the logistics. You might find work in roles that cover inventory systems, stock control and storage, through to resource management, processing customer complaints and following work health and safety procedures.
  • Course structure

    This Certificate III qualification in Logistics covers the foundations of logistics functions and will set you up with the required training and knowledge through 13 comprehensive units of competency.

    The course is conducted over a 12 month period; within a self-paced online learning environment. Upskilled uses MyUpskilled to manage the delivery and assessment of your course. This means you can learn at your own pace.

  • Entry requirements

    There are no formal entry requirements for this qualification.

    Students will need access to a computer, and the internet, and have basic computing skills. A Language Literacy and Numeracy skills assessment may be required before enrolment can be confirmed.

  • Inclusions
    Upskilled courses include specialised learning materials, and access to:
    • Upskilled’s fully customised online learning platform, MyUpskilled
    • Student Rewards Program
    • Student Support services
    • your trainer via the trainer/student messaging system
    • webinars; both live and recorded sessions
    • video content access via:
  • Recognition of Prior Learning (RPL)
    Work experience or formal qualifications you have may count towards your course. If you have previously undertaken study at a recognised institution or have some relevant work experience, you might gain credit towards specific units in a course; shortening the time you have to study. You can send your application for Credit Transfer or RPL during the enrolment process.
  • Assessment
    Upskilled takes evidence gathered from a variety of sources to deem a student as competent. Assessment processes might include some or all of the following:
    • Recognition of Prior Learning and/or credit transfer
    • summative and formative assignments
    • written reports and/or portfolio assessments
    • scenarios and/or case studies
    • projects
    • written/oral questions
    • regular training and assessment contact will be maintained by Upskilled in conjunction with the participant and their employer (where applicable). Critical dates during the program will be identified for participants to ensure compliance to assessment due dates, and attendance at monthly webinars as required.
  • Customise your course

    You can also customise your course to suit your specific job related needs. The following units can be substituted into your course outline upon request:

    • TTLIU2012 Participate in environmentally sustainable work practices
    • TLIA3016 Use inventory systems to organise stock control
    • TLIF1001 Follow work health and safety procedures
    • TLIK2010 Use info technology devices in the workplace
    • TLILIC2001 Licence to operate a forklift*
    • TLILIC2002 Licence to operate an order picking forklift truck*

    *These units involve Forklift operation and have a licensing requirement. If these units are selected, then the training delivery, assessment and issuing of associated forklift licenses will be managed by one of Upskilled’s accredited training partners, in accordance with any and all RTO compliance and licensing requirements.

Outcomes

This qualification could give you several career and/or further study outcomes. After completing this course, you could explore some of the following outcomes.

Subjects

This qualification consists of the below units of competency. All competencies must be successfully completed to attain the qualification.
  • TLIE3004
    Prepare workplace documents

    This unit involves the skills and knowledge required to prepare workplace documents and forms in accordance with workplace requirements and applicable regulations or codes, as part of work activities within the transport and logistics industry. It includes planning and preparing simple workplace documents and gathering relevant information enabling the completion of a workplace form.

  • TLIF0001
    Apply chain of responsibility legislation, regulations and workplace procedures

    This unit involves the skills and knowledge required to identify, apply and follow chain of responsibility legislation, regulations and workplace procedures in relation to heavy vehicles as they apply to an individual’s own job role. It includes explaining the chain of responsibility features, applying the requirements, and identifying and reporting breaches in the Heavy Vehicle National Law (HVNL) and regulations or applicable state/territory law and regulations.

  • BSBCUS301
    Deliver and monitor a service to customers

    This unit describes the performance outcomes, skills and knowledge required to identify customer needs and monitor service provided to customers. Operators may exercise discretion and judgement using appropriate theoretical knowledge of customer service to provide technical advice and support to customers over either a short or long term interaction.

  • TLIA3015
    Complete receival/despatch documentation

    This unit involves the skills and knowledge required to complete receival/despatch documentation in accordance with relevant regulations and workplace requirements as part of work activities within the transport and logistics industry. It includes analysing orders to identify work requirements to fill order, following workplace order documentation processes, and finalising documentation in accordance with workplace procedures and any relevant regulatory requirements.

  • TLIA3017
    Identify products and store to specifications

    This unit involves the skills and knowledge required to identify products and store to specifications, in accordance with relevant regulations and workplace requirements, as part of work operations in the transport and logistics industry. It includes identifying and categorising products, matching products to locations based on specified criteria, and assisting individuals to solve stock identification and location problems.

  • TLIA3039
    Receive and store stock

    This unit involves the skills and knowledge required to receive and store stock for a workplace store in an enterprise/organisation in a transport, logistics, production, hospitality, retail or other relevant industry sector, in compliance with relevant codes of practice, regulations and workplace procedures. Work must be carried out for receiving and storing stock in a workplace store. It specifically covers taking delivery of stock, storing, rotating and maintaining stock received, and completing documentation.

  • TLIF0002
    Administer chain of responsibility policies and procedures

    This unit involves the skills and knowledge required to identify, apply and follow chain of responsibility policies and procedures in a supervisory role in relation to heavy vehicles. It includes explaining the chain of responsibility features and administering the requirements in the Heavy Vehicle National Law (HVNL) and regulations or applicable state/territory law and regulations. It also involves administering and monitoring chain of responsibility workplace policies and procedures, and identifying and reporting chain of responsibility breaches.

  • TLIF3003
    Implement and monitor work health and safety procedures

    This unit involves the skills and knowledge required to implement and monitor work health and safety (WHS)/occupational health and safety (OHS) procedures, in compliance with relevant WHS/OHS regulations. It includes accessing information about WHS/OHS workplace policies and procedures, and implementing and monitoring procedures for identifying and assessing hazards and controlling risks. It also includes planning and supervising housekeeping arrangements, and implementing and monitoring procedures for dealing with hazardous events.

  • BSBWOR301
    Organise personal work priorities and development

    This unit describes the skills and knowledge required to organise own work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence. This unit applies to individuals who exercise discretion and judgement and apply a broad range of competencies in various work contexts.

  • BSBCMM301
    Process customer complaints

    This unit describes skills and knowledge required to handle formal and informal negative feedback and complaints from customers. It applies to individuals who apply a broad range of competencies and may exercise discretion and judgement using appropriate knowledge of products, customer service systems and organisational policies to provide technical advice and support to a team. No licensing, legislative or certification requirements apply to this unit at the time of publication.

  • TLID1001
    Shift materials safely using manual handling methods

    This unit involves the skills and knowledge required to shift loads safely using manual handling methods. Work must be carried out in compliance with the relevant work health and safety (WHS)/occupational health and safety (OHS) regulations concerning the manual handling and movement of loads. It includes assessing the risks associated with relocating the load, planning the relocation process and carrying out the relocation in accordance with the plan.

  • TLIF1001
    Follow work health and safety procedures

    This unit involves the skills and knowledge required to follow and apply work health and safety (WHS)/occupational health and safety (OHS) procedures when carrying out work activities in compliance with the relevant WHS/OHS regulations and procedures. It includes following workplace procedures for hazard identification and risk control, contributing to WHS/OHS management arrangements and completing WHS/OHS records. Work is performed under some supervision generally within a team environment. It involves applying established WHS/OHS and hazard minimisation principles and procedures to conduct workplace activities.

  • TLIJ3002
    Apply quality systems

    This unit involves the skills and knowledge required to apply quality systems in workplace operations in accordance with relevant regulations and workplace quality standards within the transport and logistics industry. It includes working within a quality improvement system and using quality improvement systems, tools and techniques in accordance with enterprise procedures. Work is performed under some supervision, generally within a team environment.

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