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ICT41015
Certificate IV in

Computer Systems Technology

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Start date
Enrol Anytime
Duration
12 months
Mode
100% online
Units
20 units

Summary

In partnership with
Obtain the skills and knowledge needed to install and administer simple networks, servers, and client desktop deployments through our 12 month qualification in Computer Systems Technology. This course allows individuals to tap into their inner “techie” as they learn the fundamentals of working with hardware and software, setting up small networks and tending to the needs of client business requirements. Once qualified, individuals can employment opportunities as a network support administrator, network technician, desktop deployment technician, and many more.
In partnership with
Nationally recognised

Detail

Through a blend of vendor specific, vendor neutral, and trainer-developed materials, students will learn the specifics of installing, operating, and troubleshooting network systems, software, and hardware components within an ICT environment. Training will also be provided in designing simple web page layouts and mobile application development. Apart from these technical skills, students will additionally gain knowledge of  the WHS standards, ethics, and privacy in an ICT context; and how to implement and monitor environmentally sustainable work practices.

  • Course structure

    This course uses a blend of vendor specific, vendor neutral, and trainer-developed materials.

    The course is conducted over a 12 month period; within a self-paced online learning environment. Upskilled uses MyUpskilled to manage the delivery and assessment of your course. This means you can learn at your own pace.
     

    Vendor Courses* Vendor Neutral Courses  Upskilled Courses
    • MTA: IT Infrastructure – Windows Server Administration Fundamentals
    • MTA: IT Infrastructure – Networking Fundamentals
    • MTA: IT Infrastructure – Security Fundamentals
    • MTA: Developer - HTML5 Application Development Fundamentals
    • MTA: Developer - Software Development Fundamentals
    • MCSA: Windows 10 – Installing and Configuring Windows 10; and Configuring Windows Devices
    • MCSA: Windows Server 2012 – Installing and Configuring Windows Server 2012; and Administering Windows Server 2012; and Configuring Windows Server 2012
    • CCENT
    • Writing Research Papers
    • Creating Scenarios and Storyboards
    • Becoming a .NET Developer
    • Object-Oriented Programming Fundamentals in C#
    • ADO.NET Fundamentals
    • Mobile Application Development
    • Setting up a Small Office Network
    • PowerShell 3.0
    • Ethics in Leadership 
    • Introduction to Copyright
    • Developing and Presenting Ideas
    • Getting Your Point Across
    • Introduction to Client Training ITIL Foundations
    • Researching
    • Storyboards
    • Intro Computers Server Networks
    • TCP-IP
    • The OSI Model
    • Wireless Networking
    • Basic Switching
    • Spanning Tree Protocol
    • Basic Virtual LANs
    • Routing Protocols
    • Testing
    • Privacy, Ethics, Copyright
    • Environmental Procedures
    • Business Needs Analysis
    • Translate Business Needs
    • Enterprise Strategic Direction
    • Writing Technical Documents
    • Articulate, Present and Debate Ideas
    • Client Training
    • Work Health and Safety 
    • The ITIL Framework
    * Vendor exams are not included in the Upskilled course
  • Entry requirements

    There are no formal entry requirements for this qualification.

    Students will need access to a computer, and the internet, and have basic computing skills. A Language Literacy and Numeracy skills assessment may be required before enrolment can be confirmed.

    Preferred pathways for candidates considering this qualification may include:

    • Demonstrated vocational experience in a range of work environments in a network support role, including administrator, manager, operations analyst, operations engineer/technician, or technician.
    • Successful completion of Certificate III in Information, Digital Media and Technology, or a qualification equivalent
    • Successful completion of Year 12 certificate and relevant ICT experience equivalent to the following units of competency:
      • ICTICT201 Use computer operating systems and hardware
      • ICTICT202 Work and communicate effectively in an IT environment
      • ICTICT203 Operate application software packages
      • ICTWEB201 Use social media tools for collaboration and engagement
  • Inclusions
    Upskilled courses include specialised learning materials, and access to:
    • Upskilled’s fully customised online learning platform, MyUpskilled
    • Student Rewards Program
    • Student Support services
    • your trainer via the trainer/student messaging system
    • webinars; both live and recorded sessions
    • video content access via:
  • Recognition of Prior Learning (RPL)
    Work experience or formal qualifications you have may count towards your course. If you have previously undertaken study at a recognised institution or have some relevant work experience, you might gain credit towards specific units in a course; shortening the time you have to study. You can send your application for Credit Transfer or RPL during the enrolment process.
  • Assessment
    Upskilled takes evidence gathered from a variety of sources to deem a student as competent. Assessment processes might include some or all of the following:
    • Recognition of Prior Learning and/or credit transfer
    • summative and formative assignments
    • written reports and/or portfolio assessments
    • scenarios and/or case studies
    • projects
    • written/oral questions
    • regular training and assessment contact will be maintained by Upskilled in conjunction with the participant and their employer (where applicable). Critical dates during the program will be identified for participants to ensure compliance to assessment due dates, and attendance at monthly webinars as required.

Outcomes

This qualification could give you several career, vendor and/or further study outcomes. After completing this course, you could explore some of the following outcomes.

Subjects

This qualification consists of the below units of competency. All competencies must be successfully completed to attain the qualification.

The program is broken into 4 logical clusters of training within the broad category of ICT systems: 1/ Core Infrastructure; 2/ Continuity & Security; 3/Continuous Improvement; and 4/ Service Delivery & Governance.
 
  • BSBWHS304
    Participate effectively in WHS communication and consultation processes

    This unit describes the skills and knowledge required to participate in work health and safety (WHS) communication and consultation processes. It applies to individuals who participate in WHS communication and consultation processes as part of their work health and safety responsibilities, which are in addition to their main duties.

  • ICTICT401
    Determine and confirm client business requirements

    This unit describes the skills and knowledge required to determine client business system requirements and verify the accuracy of the information gathered. It applies to information and communications technology (ICT) personnel who are required to analyse client expectations and needs, and recommend business system changes.

  • ICTICT418
    Contribute to copyright, ethics and privacy in an ICT environment

    This unit describes the skills and knowledge required to maintain professional and ethical conduct, as well as to ensure that personal information of stakeholders is handled in a confidential and professional manner when dealing with stakeholders in an information and communications technology (ICT) environment. It applies to ICT personnel who are required to gather information to determine the organisation’s code of ethics, and protect and maintain privacy policies and system security.

  • ICTICT421
    Connect, maintain and configure hardware components

    This unit describes the skills and knowledge required to install, configure and maintain personal computer devices, including mobile devices according to client and user requirements. It applies to individuals who utilise a range of technical skills to plan and implement activities to connect system components.

  • ICTNWK404
    Install, operate and troubleshoot a small enterprise branch network

    This unit describes the skills and knowledge required to utilise networking fundamentals, including wide area network (WAN) technologies, basic security, routing and switching fundamentals, and to configure simple networks. It applies to individuals working in a network support position. They would use the appropriate tools, equipment, software and protocols to install, operate, and troubleshoot, a small enterprise branch network.

  • ICTNWK405
    Build a small wireless local area network

    This unit describes the skills and knowledge required to build and arrange connectivity to a single zone wireless local area network (WLAN). It applies to individuals with competent information and communications technology (ICT) skills using one wireless access point or wireless router in a small-to-medium enterprise.

  • ICTPRG414
    Apply introductory programming skills in another language

    This unit describes the skills and knowledge required to carry out programming activities using a procedural approach. It applies to individuals working in programming, development and technical roles. They may work as programmers, software developers or may be IT staff with responsibility for conducting programming activities, including writing, maintaining and updating programs, defining data and file handling.

  • ICTSAS425
    Configure and troubleshoot operating system software

    This unit describes the skills and knowledge required to configure, maintain and troubleshoot operating system (OS) software to ensure organisational requirements and client needs are met. It applies to individuals who are required to install, configure, optimise and troubleshoot OS software to meet organisational requirements.

  • ICTSAS426
    Locate and troubleshoot ICT equipment, system and software faults

    This unit describes the skills and knowledge required to troubleshoot problems and apply systematic processes to fault finding across a wide range of information and communications technology (ICT) disciplines. It applies to individuals who apply a systematic approach to finding faults, troubleshooting problems and solving issues in a wide range of ICT related areas.

  • ICTWEB411
    Produce basic client-side script for dynamic web pages

    This unit describes the skills and knowledge required to develop interactive and engaging websites, using a range of features from various, appropriate languages. It applies to individuals working in web development environments who are required to produce client-side scripts as a common means of creating interactive websites. These scripts offer an effective simple means of enabling websites to provide greater interaction with clients.

  • BSBSUS401
    Implement and monitor environmentally sustainable work practices

    This unit describes the skills and knowledge required to effectively analyse the workplace in relation to environmentally sustainable work practices and to implement improvements and monitor their effectiveness. It applies to individuals with responsibility for a specific area of work or who lead a work group or team and addresses the knowledge, processes and techniques necessary to implement and monitor environmentally sustainable work practices, including the development of processes and tools.

  • ICTTEN417
    Install, configure and test a router

    This unit describes the skills and knowledge required to undertake router installation and configuration, as part of an upgrade in an existing network or the implementation of a new network. It applies to individuals who carry out installation, maintenance and upgrade of information and communication technologies (ICT) networks.

  • ICTPRG409
    Develop mobile applications

    This unit describes the skills and knowledge required to develop, debug, test, and deploy applications for hand-held devices, using development platform environments. It applies to individuals who work as mobile device application developers. They may be programmers, game developers, designers, or testers who are working in the area of mobile applications development.

  • BSBCRT401
    Articulate, present and debate ideas

    This unit describes the skills and knowledge required to articulate, present and debate ideas in a work or broader life context using creative techniques in order to provoke response, reaction and critical discussion. This unit applies to individuals who contribute and present ideas that may be complex in nature and may relate to new products, services, processes or creative works using a degree of risk taking and storytelling.

  • ICTICT405
    Develop detailed technical design

    This unit describes the skills and knowledge required to assist in the development of a detailed technical design. It applies to individuals performing systems design tasks who are required to review and update technical design documents.

  • ICTICT408
    Create technical documentation

    This unit describes the skills and knowledge required to create technical documentation that is clear to the target audience and easy to navigate. It applies to individuals working as technical writers, designers, developers and support staff who are required to produce technical support documents of their work.

  • ICTICT415
    Provide one-to-one instruction

    This unit describes the skills and knowledge required to convey technical information to an individual client for their specific use. It applies to individuals who are competent in a wide range of general information and communications technologies (ICT), and support clients in technical areas, including instructing others on an individual basis.

  • ICTNWK401
    Install and manage a server

    This unit describes the skills and knowledge required to install and manage a server. Server management includes initial configuration and testing, ongoing administration, software distribution and updates, profiling and monitoring servers, and troubleshooting. It applies to individuals with competent information and communications technology (ICT) skills, employed in network management or server administration roles.

  • ICTWEB414
    Design simple web page layouts

    This unit describes the skills and knowledge required to scope web page requirements, and to create and implement designs. It applies to individuals working as web designers and web developers, who apply a wide range of knowledge and skills for basic web development.

  • ICTWEB429
    Create a markup language document to specification

    This unit describes the skills and knowledge required to use a text editor to design, create and save web pages to a given specification, rather than using an authoring tool. It applies to individuals working as web designers and developers who interpret client briefs, generate a framework for internet information, and are resourceful in their application of technology in using a markup language.

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