Course Code: CHC62015

The Advanced Diploma of Community Sector Management prepares you to take on a middle or upper management role in the community sector in a range of job types where you will provide guidance and support to workers in this profession who seek to improve the lives of their clients. You might work independently and/or report to executive management, directors or boards of management, undertaking a range of tasks to assist people in living fulfilling lives. 

  • Studying online
  • Payment Option
  • Nationally Recognised
  • Rolling Start Dates
  • Access to
  • Student Reward Program
  • Government Funding Available
Course structure

This course covers 13 units of competency

Study Mode

This course is delivered online

Locations & Dates

Start when you're ready

  • Description

    This qualification would suit people who aim to be middle managers/managers within a range of community sector organisations across Australia. You might find yourself in a role working independently, or reporting to executive management. You could undertake a range of tasks where you use your community sector management skills to achieve results for your clients in line with the organisation's goals and strategic directions.

    You might plan and monitor service delivery, recruitment and performance management of other paid or unpaid workers, while also managing risk. You might look after a specific program or project, or deal with broader management of a community-based organisation, early childhood education service, not-for-profit organisation or community centre.

    This holistic course will give you a well-rounded foundation prior to entering the industry. Work is carried out autonomously under the broad guidance of other practitioners and professionals.

    Course Features

    • Access to fully customised online learning platform, MyUpskilled
    • Access to the Student Support Services (Helpdesk) where students can receive support and assistance in the use of MyUpskilled as well as any administration enquiries
    • Course material - A text book will be supplied for the course. Other support eLearning materials and instructor created materials will make up the learning content of the course. 
    • Regular contact with your trainer via email, telephone and/or MyUpskilled communication tools
    • Webinars - both live and recorded sessions
    • Access to world leading video training provider Clickview and
    • Access to Upskilled's Student Rewards Program

    Workplace Assessment

    There are no minimal work experience hours for the Advanced Diploma of Community Sector Management. It is expected that participants will have undertaken work experience in a registered and/or licensed community service to gain relevant practical and demonstrable skills.

    Course Duration

    This course is delivered online over a period of 12 months. 


    Graduates receive the award CHC62015 Advanced Diploma of Community Sector Management.  

    Pathways into the qualification

    Preferred pathways for candidates considering this qualification include:

    • CHC42015 Certificate IV in Community Services or other relevant qualification
    • OR with substantial vocational experience and have specialised skills in community services work. Workers at this level, are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers.

    Entry Requirements

    • Organisations within the disability services industry require a Criminal Record Check and some states will require additional suitability checks, dependent upon employer prior to undertaking work experience.
    • A Language Literacy and Numeracy skills assessment will be required before enrolment can be confirmed in this course.
    • For those currently working in the industry, a workplace supervisor or manager may be requested to provide evidence of support towards the participants’ competency in the units/qualification. Third Party Reports or observations may be required to be completed as advised by the participants’ assessor.

    Students will be required to have regular access to a computer and internet access to complete this course.


    Recognition of Prior Learning

    Recognition of Prior Learning (RPL) and Recognition of Current Competencies (RCC) options are also available for students on request and assistance will be provided to determine eligibility. Each student requesting RPL will be interviewed and they should provide a portfolio of evidence to support their application and may be assessed on the job. On the job assessments can be conducted to assess current skills and knowledge.

  • Unit Outline

    The program is broken into 4 logical clusters of training. All units must be successfully completed to gain the Advanced Diploma.

    1. Cluster 1 Quality Frameworks and Compliance
    2. Cluster 2 Leadership and Supervision
    3. Cluster 3 Process Management
    4. Cluster 4 Financial Management
    Unit Code
    Unit Name
    CHCDIV003 Manage and promote diversity
    CHCLEG003 Manage legal and ethical compliance
    CHCECE029 Respond to problems and complaints about the service
    CHCMGT001 Develop, implement and review quality framework
    CHCCSM006 Provide case management supervision
    BSBHRM512 Develop and manage performance-management processes
    BSBMGT605 Provide leadership across the organisation
    CHCMGT003 Lead the work team
    BSBINN601 Lead and manage organisational change
    BSBMGT608 Manage innovation and continuous improvement
    CHCMGT002 Manage partnership agreements with service providers
    BSBFIM601 Manage finances
    BSBRSK501 Manage risk

    Cluster 1: Quality Frameworks and Compliance

    This cluster has a direct relationship to four units of competence. Evaluating and enhancing your own practice through a process of reflection and ongoing professional development; implementing support processes to manage stress and emotional wellbeing of self or colleagues working in varied health and community service contexts.

    Cluster 2: Leadership and Supervision

    This cluster has a direct relationship to four units of competence. Developing communication protocols for a team or business unit; engaging consumers, analysing service needs of particular groups and developing programs and services to meet those needs.

    Cluster 3: Process Management

    This cluster has a direct relationship to four units of competence. Developing good process management is key to success in any supervisory, leadership or management role in any sector.

    Cluster 4: Financial Management

    This cluster has a direct relationship to two units of competence. Any organisation will fail without competent sound financial management. This cluster will cover off on topics relevant across many industry sectors in financial management and risk

  • Career Outcomes

    Possible job titles relevant to this qualification are not limited to but may include:

    • Centre manager
    • Coordinator (large organisation)
    • Community care manager
    • Manager (small agency/service)
    • Community development manager
    • Program area manager
    • Community education manager
    • Project manager
    • Community services manager
    • Volunteer program manager
  • Price and Payment Options

    Option 1 – Save 15%

    Save 15% ($952.50) when paying upfront. Total course cost: $5,397.50

    Option 2 - 24 Month Interest-free payment plan

    No deposit, no interest to pay for 24 months. Get started for just $62 a week! Total course cost: $6,350


    Upskilled has teamed up with zipMoney to offer you flexible weekly, fortnightly or monthly interest free payment plans, allowing you start studying now without the financial burden! Applications for Zip Money literally only take a few minutes! Find out more about ZipMoney.

    Terms and Conditions Apply

  • Upcoming Courses

    Date Delivery Method  

    Unfortunately there are currently no courses available in the area you've selected. 

    Upskilled is always adding new courses to the training schedule so why not send us an expression of interest and we'll let you know when a course is coming up in your area.

    Thought about completing the course online? Click Here for more information.

    Got some colleagues that would like to do the course? If you can round up at least another 9 employees from your organisation Upskilled will customise a course for you at your place of work. Click Here for more information


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