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ICT50318
Diploma of

Information Technology Systems Administration

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Start date
Enrol anytime
Duration
12 months
Mode
100% online
Study from home
Units
19 units

Summary

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Considered the techie of your peer groups? Our ICT50318 - Diploma of Information Technology in Systems Administration can upgrade your computer know-how to a whole new level. Learn the technicalities of computer maintenance, network security, and operating systems management that can pave the way for a career in systems and internet administration.
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The best element of my job is the variety of industries that I get to work in. Every engagement brings new challenges.
Industry Q&A: Information Technology with John Havill
, Director
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Detail

Students will undertake 12 months of training in administrative tasks such as designing, building, and testing network servers; managing system security and the delivery of maintenance services; installing and configuring an enterprise virtual computing environment, and many more to suit various professional needs and interests.
Course structure

This course uses a blend of vendor specific, vendor neutral, and trainer-developed materials.

The standard course is conducted over a 12 month period; within a self-paced online learning environment. 

Upskilled will gather information about your previous experience and skills, weekly study commitment and online learning experience to provide you with an projected duration for your course based on your individual circumstance. 

Upskilled uses MyUpskilled to manage the delivery and assessment of your course. This means you can learn at your own pace.

Vendor Courses* Vendor Neutral Courses Upskilled Courses/Workshops
  • MCSA: Windows client – Installing and Configuring Windows client; and Configuring Windows Devices
  • MCSA: Windows Server – Installing and Configuring Windows Server; and Administering Windows Server; and Configuring Windows Server 
  • MCSE: Mobility - MCSA: Windows client plus Deploying Windows Desktop and Enterprise Applications
  • ITIL Foundations
  • Project Management
  • Sustainability
  • Privacy, Ethics and Copyright
  • Business Needs
  • Testing
  • Disaster Recovery
  • Service Desk Analyst 1&2

* Vendor exams are not included in the Upskilled course
Entry requirements

There are no specific entry requirements for this qualification.

Target audience for this program are individuals who express and interest in gaining higher knowledge in ICT systems administration or existing ICT staff who wish to further develop, or formalise their skills by gaining a ICT50318 - Diploma of IT Systems Administration.  

As a guide, entrants to this program may:

  • have 1-2 years of experience with ICT products
  • hold a certificate III or IV in a similar discipline
  • hold a premier vendor certification
  • ​complete an interview process with a designated Upskilled representative to ascertain suitability to the program and to review your current skills and experience, as this may allow you to move through the course more quickly
 

This program would also suit participants wishing to gain entry to higher level ICT discipline qualifications or employment at level 3 Support.

To ensure participants are able to seamlessly access our online learning platform and video content, they will require access to a modern computer with high-speed internet. Participants will also need to possess basic computing skills, and may be required to complete a Language Literacy and Numeracy skills assessment before enrolment can be confirmed.

Inclusions
Upskilled courses include specialised learning materials, and access to:
  • Upskilled’s fully customised online learning platform, MyUpskilled
  • Student Support services
  • your trainer via the trainer/student messaging system
  • webinars; both live and recorded sessions
  • video content access via:
Recognition of Prior Learning / Credit Transfer
Work experience or formal qualifications you have may count towards your course. If you have previously undertaken study at a recognised institution or have some relevant work experience, you might gain credit towards specific units in a course; shortening the time you have to study. You can send your application for Credit Transfer or RPL during the enrolment process.
Assessment
Upskilled takes evidence gathered from a variety of sources to deem a student as competent. Assessment processes might include some or all of the following:
  • Recognition of Prior Learning and/or credit transfer
  • summative and formative assignments
  • written reports and/or portfolio assessments
  • scenarios and/or case studies
  • projects
  • written/oral questions
  • regular training and assessment contact will be maintained by Upskilled in conjunction with the participant and their employer (where applicable). Critical dates during the program will be identified for participants to ensure compliance to assessment due dates, and attendance at monthly webinars as required.

Outcomes

This qualification could give you several career, vendor and/or further study outcomes. After completing this course, you could explore some of the following outcomes.

Career outcomes
University pathways
This course might include a pathway to university, which are subject to change. Please speak to one of our Education Consultants for more information.
Vendor certification

This qualification covers the Microsoft learning content for the following Certification:

  • MCSA: Windows client
  • MCSA: Windows Server 
  • MCSE: Desktop Infrastructure
  • ITIL Foundations
 

All recommended learning materials for these certifications are provided in this Upskilled Diploma, Microsoft Learning also recommends that you have hands-on experience with the product along with studying these materials.

Subjects

This qualification consists of the below units of competency. All competencies must be successfully completed to attain the qualification.
BSBSUS501
Develop workplace policy and procedures for sustainability

This unit describes the skills and knowledge required to develop and implement a workplace sustainability policy and to modify the policy to suit changed circumstances. It applies to individuals with managerial responsibilities who undertake work developing approaches to create, monitor and improve strategies and policies within workplaces and engage with a range of relevant stakeholders and specialists.

ICTICT418
Contribute to copyright, ethics and privacy in an ICT environment

This unit describes the skills and knowledge required to maintain professional and ethical conduct, as well as to ensure that personal information of stakeholders is handled in a confidential and professional manner when dealing with stakeholders in an information and communications technology (ICT) environment. It applies to ICT personnel who are required to gather information to determine the organisation’s code of ethics, and protect and maintain privacy policies and system security.

ICTICT509
Gather data to identify business requirements

This unit describes the skills and knowledge required to identify, analyse and document business requirements. It applies to individuals working as systems analyst developers and project team leaders, and managers responsible for gathering data to identify business requirements.

ICTNWK513
Manage system security

This unit describes the skills and knowledge required to implement and manage security on an operational system. It applies to individuals working in middle management in technical advice, guidance and leadership roles such as security managers and security analysts responsible for implementing and managing the organisations security management system.

ICTSAS406
Implement and hand over system components

This unit describes the skills and knowledge required to ensure the system is operational prior to hand over for client use, including conducting formal testing and trials to determine whether the system satisfies its acceptance criteria. It applies to individuals who may work under supervision but have a level of responsibility in ensuring work is planned and completed according to quality and client requirements.

ICTSAS502
Establish and maintain client user liaison

This unit describes the skills and knowledge required to establish and maintain client user liaison in an information and communications technology (ICT) environment, post support implementation. This occurs after the business critical functions have been determined. It applies to individuals who are responsible for system and business analysis and administration, and liaising with clients to ensure that their requirements are fully met.

ICTSAS505
Review and update disaster recovery and contingency plans

This unit describes the skills and knowledge required to analyse the impact of the system on the organisation and carry out risk analysis, disaster recovery and contingency planning. It applies to individuals who apply a wide range of higher level technical skills and systematic problem solving approaches in information and communications technology (ICT) related areas.

ICTSAS512
Review and manage delivery of maintenance services

This unit describes the skills and knowledge required to review and manage the delivery of maintenance services. It applies to individuals with managerial experience and responsibility for supervising individuals working under their direct or indirect supervision.

ICTSAS522
Manage the testing process

This unit describes the skills and knowledge required to effectively manage and administer the end-to-end testing process, including test definition, execution and reporting. It applies to experienced individuals who work autonomously in performing or organising others to complete complex technical operations.

ICTTEN516
Produce technical solutions from business specifications

This unit describes the skills and knowledge required to compile and evaluate business specifications from a client and produce viable business solutions. It applies to individuals who carry out network design and implementation of practical technical solutions of information and communication technology (ICT) networks. They are employed by telecommunications and information technology networking provisioning companies specialising in integrating converging and emerging technologies of ICT networks.

ICTNWK505
Design, build and test a network server

This unit describes the skills and knowledge required to design, install and test a server in a complex network environment. It applies to individuals who are employed in network or systems engineering roles, such as network engineers who are required to design and build network servers in a complex computing environment of medium-to-large organisations.

ICTNWK509
Design and implement a security perimeter for ICT networks

This unit describes the skills and knowledge required to build a high performance, high security, failure resistant security perimeter, for an enterprise information and communications technology (ICT) network. It applies to individuals with excellent ICT expertise who are working as middle managers, including information security managers, network engineers, network technicians and security analysts.

ICTNWK525
Configure an enterprise virtual computing environment

This unit describes the skills and knowledge required to develop and implement virtualisation technologies, with the goal of providing a more sustainable information and communications technology (ICT) environment. It applies to individuals working as senior networking staff responsible for increasing the sustainability of an organisation, by using virtualisation technologies.

ICTNWK535
Install an enterprise virtual computing environment

This unit describes the skills and knowledge required to develop and implement, virtualisation technologies to provide a more efficient and reliable information and communications technology (ICT) environment. It applies to senior networking staff responsible for increasing the sustainability of an enterprise.

ICTNWK527
Manage an enterprise virtual computing environment

This unit describes the skills and knowledge required to manage virtualisation technologies, with the goal of providing a more sustainable information and communications technology (ICT) environment. It applies to individuals with excellent communication skills responsible for managing virtualisation technologies.

ICTSAS517
Use network tools

This unit describes the skills and knowledge required to use tools to assist in managing a network effectively. It applies to individuals who apply technical and specialised knowledge to monitor security and resolve issues for the network.

ICTSAS518
Install and upgrade operating systems

This unit describes the skills and knowledge required to maintain, install new and upgrade existing operating systems (OS) in a medium to large organisation. It applies to individuals who apply technical and specialised knowledge to undertake complex support operations.

ICTSUS501
Implement server virtualisation for a sustainable ICT system

This unit describes the skills and knowledge required to install and integrate a virtual server in a network to replace multiple physical servers, reducing power requirements of individual servers and meeting sustainability targets. It applies to individuals with a high level of specialist technical skills and knowledge in telecommunications and information and communications technology (ICT) networks using internet protocol (IP) systems.

ICTNWK536
Plan, implement and test enterprise communication solutions

This unit describes the skills and knowledge required to manage deployment and administration of an enterprise messaging environment. It applies to individuals working as information and communications technology (ICT) professionals who configure and deploy software to supply mail, collaboration and messaging services in an enterprise environment.

Government funding

At both a state and federal level, government commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants are provided incentives by the Government to undertake training and/or find that their courses are heavily subsidised.
Government funding options for:
Diploma of Information Technology Systems Administration

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