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SIR50116
Diploma of

Retail Leadership

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Start date
Enrol anytime
Duration
12 months
Mode
100% online
Units
10 units

Summary

In collaboration with

Considered a natural leader? Got good delegating skills and managing teams to reach common end goals? If you’ve got a great business and management mindset, this course can refine your skills in a retail environment, covering subjects such as driving profit, strategic planning, recruitment and a range of other leadership units.

In collaboration with
Nationally recognised

Detail

Over the course of 12 months, students will learn how to steer a tight ship in the retail sphere through units that focus on areas such as influential communication, managing recruitment, leading change, and managing effective workplace relationships. Once qualified students can then seek a employment opportunities in roles such as retail store management, team management, and restaurant management.
  • Course structure

    The standard course is conducted over a 12 month period; within a self-paced online learning environment. 

    Upskilled will gather information about your previous experience and skills, weekly study commitment and online learning experience to provide you with an projected duration for your course based on your individual circumstance. 

    Upskilled uses MyUpskilled to manage the delivery and assessment of your course. This means you can learn at your own pace.

  • Entry requirements

    Entry to this qualification is open to individuals who:

    have achieved a SIR40316 - Certificate IV in Retail Management

    or 

    have relevant industry employment experience in a job role that has involved the application of skills and knowledge described in core units of competency from the SIR40316 - Certificate IV in Retail Management.

    The target participants in the SIR50116 - Diploma of Retail Leadership qualification may be new to the industry or may have personal or vocational experience in the industry.

    As a guide, entrants to this program may:

    • have 1-2 years of experience in retail or related industry
    • hold a certificate IV in a similar discipline
    • ​complete an interview process with a designated Upskilled representative to ascertain suitability to the program and to review your current skills and experience, as this may allow you to move through the course more quickly
     

    This qualification reflects the role of individuals who manage a retail business, multiple retail stores or departments, following a business strategy to deliver profitable results for the organisation. These individuals support senior management and provide leadership to retail teams. They plan and evaluate the work of self and others, operating with autonomy and responsibility for personal outputs.

    This qualification provides a pathway to work in a range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants.
    Individuals with this qualification are able to perform roles such as area manager, state manager, senior store manager, cluster manager and small business owner.

    To ensure participants are able to seamlessly access our online learning platform and video content, they will require access to a modern computer with high-speed internet. Participants will also need to possess basic computing skills, and may be required to complete a Language Literacy and Numeracy skills assessment before enrolment can be confirmed.

  • Inclusions
    Upskilled courses include specialised learning materials, and access to:
    • Upskilled’s fully customised online learning platform, MyUpskilled
    • Student Support services
    • your trainer via the trainer/student messaging system
    • webinars; both live and recorded sessions
    • video content access via:
  • Recognition of Prior Learning / Credit Transfer
    Work experience or formal qualifications you have may count towards your course. If you have previously undertaken study at a recognised institution or have some relevant work experience, you might gain credit towards specific units in a course; shortening the time you have to study. You can send your application for Credit Transfer or RPL during the enrolment process.
  • Assessment
    Upskilled takes evidence gathered from a variety of sources to deem a student as competent. Assessment processes might include some or all of the following:
    • Recognition of Prior Learning and/or credit transfer
    • summative and formative assignments
    • written reports and/or portfolio assessments
    • scenarios and/or case studies
    • projects
    • written/oral questions
    • regular training and assessment contact will be maintained by Upskilled in conjunction with the participant and their employer (where applicable). Critical dates during the program will be identified for participants to ensure compliance to assessment due dates, and attendance at monthly webinars as required.

Outcomes

This qualification could give you several career and/or further study outcomes. After completing this course, you could explore some of the following outcomes.

Subjects

This qualification consists of the below units of competency. All competencies must be successfully completed to attain the qualification.
  • SIRRSTR001
    Undertake strategic planning in retail

    This unit describes the performance outcomes, skills and knowledge required to analyse the operating environment and use results to develop, implement and review a retail strategy. This unit applies to senior personnel working in a diverse range of sectors and business contexts. They operate independently and are responsible for making a range of operational business decisions and strategic planning.

  • SIRXCHA002
    Lead the change process

    This unit describes the performance outcomes, skills and knowledge required to identify, plan for and evaluate organisational change. This unit applies to senior personnel working in a diverse range of sectors and business contexts. They operate independently and are responsible for making a range of operational business decisions and leading change processes.

  • SIRXMGT003
    Provide leadership to others

    This unit describes the performance outcomes, skills and knowledge required to lead others to deliver the organisational vision through the development of performance plans and demonstration of leadership behaviours. This unit applies to senior personnel working in a diverse range of sectors and business contexts. They operate independently and are responsible for making a range of operational business decisions and the management of others.

  • SIRRRTF003
    Drive retail profitability

    This unit describes the performance outcomes, skills and knowledge required to interpret financial information for a retail business, and to identify, promote and implement strategies to positively impact the business financials. This unit applies to senior personnel working in a diverse range of retail industry sectors and business contexts. They operate independently and are responsible for making a range of operational business decisions and financial planning and monitoring.

  • BSBLDR501
    Develop and use emotional intelligence

    This unit covers the development and use of emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the context of the workplace. It includes identifying the impact of own emotions on others in the workplace, recognising and appreciating the emotional strengths and weaknesses of others, promoting the development of emotional intelligence in others and utilising emotional intelligence to maximise team outcomes. It applies to managers who identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams. No licensing, legislative or certification requirements apply to this unit at the time of publication.

  • BSBLDR502
    Lead and manage effective workplace relationships

    This unit describes the skills and knowledge required to lead and manage effective workplace relationships. It applies to individuals in leadership or management who have a prominent role in establishing and managing processes and procedures to support workplace relationships taking into account the organisation's values, goals and cultural diversity. At this level work will normally be carried out within complex and diverse methods and procedures, which require the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies. No licensing, legislative or certification requirements apply to this unit at the time of publication.

  • BSBLDR503
    Communicate with influence

    This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and others. It applies to managers and leaders who identify, analyse, synthesise and act on information from a range of sources, and who deal with unpredictable problems. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.

  • BSBHRM506
    Manage recruitment selection and induction processes

    This unit describes the performance outcomes, skills and knowledge required to manage all aspects of the recruitment selection and induction processes in accordance with organisational policies and procedures.

  • BSBWHS501
    Ensure a safe workplace

    This unit describes the skills and knowledge required to establish, maintain and evaluate the organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area, according to WHS legislative requirements. It takes a systems approach and addresses compliance with relevant legislative requirements. This unit applies to managers working in a range of contexts who have, or are likely to have responsibility for WHS as part of their broader management role. It is relevant for people with obligations under WHS legislation, for example persons conducting a business or undertaking (PCBUs) or officers, as defined by relevant legislation.

  • BSBWOR501
    Manage personal work priorities and professional development

    This unit describes the performance outcomes, skills and knowledge required to manage own performance and professional development. particular emphasis is on setting and meeting priorities, analysing information and using a range of strategies to develop further competence.

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Educators

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