The Certificate I in Information, Digital Media, and Technology provides the skills and knowledge that individuals require to perform digital literacy tasks at a foundation level using a personal computer, along with a range of software applications and digital devices.

Industry recognition
Industry recognition

Complete this course and cover the learning materials required for Vendor Certification

Get recognised across Australia
Get recognised across Australia

This is a nationally accredited qualification

100% online delivery
100% online delivery

Study this course online - anytime, anywhere

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Sounds just like the course you're after? Speak with a career consultant to discover what it's like to study the Certificate I in Information, Digital Media and Technology (ICT10115) – send us an enquiry and we'll get in touch.

Course Description

This program has been created with a blend of vendor specific, vendor neutral, and trainer developed materials. Vendor training is recognised internationally as an industry benchmark for product specific training. Upskilled uses an online Learning Management System to manage the delivery and assessment of learning resources. The program is conducted over a 2 month period through a blended learning approach of teacher-led, distance, and online materials.

Vendor Courses*
  • MOS: Microsoft Office Word 2013 
  • MOS: Microsoft Office PowerPoint 2013
Vendor Neutral Course
  • Computer Literacy for Windows
  • Digital Literacy - Computer
  • Productivity Programs
  • Digital Literacy - The internet and the World Wide Web
  • Computer Security and Privacy
  • Digital Lifestyles
  • Effective Listening
  • Create an Effective Resume
  • Using Social Networking to Connect with the World
Upskilled Courses
  • Word Processing
  • The Internet 
  • Buying Online 
  • Digital Devices
  • Create Presentation
  • Productivity Tools

* Vendor exams are not included in the Upskilled course


There are no entry requirements for this qualification.

Recognition of Prior Learning (RPL)

Participants often come to the course with experience in one or more ICT competencies, vocationally acquired from a range of sources (both formal and otherwise). Upskilled acknowledges the validity of such experience and encourages candidates to apply for Recognition of Prior Learning where applicable. Upskilled's RPL Calculator is a guide to initial RPL standing, although participants are sometimes entitled to further RPL as enrolment progresses.


Participants are assessed via participation in various questionnaires, work scenarios, and some workplace projects.


Upskilled Information Technology courses include detailed learning materials, assessments, online trainer support and upon successful completion, certification for ICT10115 Certificate I in Information, Digital Media, and Technology.


This qualification utilises many and varied types of learning materials and assessments. These resources are managed and provided through Upskilled’s Learning Management System, MyUpskilled. Access to a Personal Computer and an internet connection is required to complete any Upskilled IT qualification.

Unit Outline

The online e-Learning course addresses the following units of competency from the National ICT Information and Communications Technology Training Package. All competencies must be successfully completed to gain the Certificate I in Information, Digital Media, and Technology.

The program is broken into 7 logical clusters of training within the broad category of ICT systems: 1/ PC Introduction and Operation; 2/ Word Processing; 3/ The Internet; 4/ Buying Online – E-Commerce; 5/ Digital Devices – Overview; 6/ Creating Presentations; 7/ Using Personal Productivity Tools

Unit Code
Unit Name
ICTICT101Operate a personal computer
ICTICT102Operate word-processing applications
ICTICT103Use, communicate and search securely on the internet
ICTICT104Use digital devices
ICTICT107Use personal productivity tools
ICTICT106Operate presentation packages

Career Outcomes

This qualification provides foundation digital literacy skills to support a wide range of varying industry occupations.

Vendor Certification

This qualification covers the learning content for the following Vendor Certification:

MOS: Microsoft Office Word 2013 
MOS: Microsoft Office PowerPoint 2013

All recommended learning materials for these certifications are provided in this Upskilled Certificate. Microsoft Learning also recommends that you have hands-on experience with the product, along with studying these materials.

Further Study

Pathways from this qualification include:

Certificate II in Information, Digital Media, and Technology

* Vendor Certifications are current at the time of publishing but are subject to change

Flexible Payment Options

Upskilled offers three flexible payment options for our students. Enquire now for more information on payment methods and government funding.

Pay up-front

Save 15% ($337.50) when paying upfront through Upskilled.
Total course cost: $1,912.50

Interest free payments

No deposit, no interest to pay for 24 months with ZipMoney. Get started for just $22 a week.
Total course cost: $2,250

Government subsidies

No government funding available

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