This qualification provides the skills and knowledge for an individual to be competent in a wide range of general information and communications technology (ICT) technologies and to support small to medium enterprises (SMEs) that require broader rather than more specialised ICT support.

Pluralsight

Industry recognition
Industry recognition

Complete this course and cover the learning materials required for Vendor Certification

Get recognised across Australia
Get recognised across Australia

This is a nationally accredited qualification

100% online delivery
100% online delivery

Study this course online - anytime, anywhere

Enquire Now

Sounds just like the course you're after? Speak with a career consultant to discover what it's like to study the Certificate IV in Information Technology (ICT40115) – send us an enquiry and we'll get in touch.

Course Description

Course Structure

This program has been created with a blend of vendor specific, vendor neutral, and trainer developed materials. Vendor training is recognised internationally as an industry benchmark for product specific training. Upskilled uses an online Learning Management System to manage the delivery and assessment of learning resources. The program is conducted over a 12 month period through a blended learning approach of teacher-led workshops or webinars, distance education, and online materials.

Vendor Courses*
  • MCSA: Windows 10 – Installing and Configuring Windows 10; and Configuring Windows Devices
  • MTA: IT Infrastructure – Networking Fundamentals
  • MTA: IT Infrastructure – Windows Server Administration Fundamentals
  • MTA: IT Infrastructure – Security Fundamentals
  • MTA: Developer – HTML5 Application Development Fundamentals
  • MCSA: Windows Server 2012 – Installing and Configuring Windows Server 2012; and Administering Windows Server 2012; and Configuring Windows Server 2012
Vendor Neutral Courses
  • Writing Research Papers
  • Setting up a Small Office Network
  • Windows Server 2012: File System and Storage
  • Introduction to Virtualisation
  • Ethics in Leadership 
  • Introduction to Copyright
  • Introduction to HTML, CSS and Javascript
  • Web Servers
  • Introduction to Business Analysis
Upskilled Courses
  • Researching
  • Intro Computer Servers and Networks
  • Privacy
  • Ethics in IT
  • Copyright 
  • Business Needs Analysis
  • Translate Business Needs
  • Enterprise Strategic Direction
  • Writing Technical Documentation

* Vendor exams are not included in the Upskilled course

Pathways into the qualification

OR

  • With demonstrated vocational experience in a range of work environments using a range of information technologies

Recognition of Prior Learning (RPL)

Participants often come with experience in one or more ICT competencies, vocationally acquired from a range of sources (both formal and otherwise). Upskilled acknowledges the validity of such experience and encourages candidates to apply for Recognition of Prior Learning where applicable. Upskilled's RPL Calculator is a guide to initial RPL standing, although participants are sometimes entitled to further RPL as enrolment progresses.

Assessment

Assessment is summative and formative with set assignments, project work and questionnaires.

Inclusions

Upskilled Information Technology courses include detailed learning materials, assessments, online trainer support and upon successful completion, certification for ICT40115 Certificate IV in Information Technology.

IT students also have access to the Lynda.com and Pluralsight.com online training libraries. These provide a comprehensive online video training library delivered by those in the industry. The content is accessible 24/7 so you can study and further your skills whenever it suits you.  

Resources

This qualification utilises many and varied types of learning materials and assessments. These resources are managed and provided through Upskilled’s Learning Management System, MyUpskilled. Access to a Personal Computer and an internet connection is required to complete any Upskilled IT qualification.

Unit Outline

The online e-Learning course addresses the following units of competency from the National ICT Information and Communications Technology Training Package. All competencies must be successfully completed to attain the certificate. 

The program is broken into 4 logical clusters of training within the broad category of ICT systems:  1/ Core Infrastructure; 2/ Continuity & Security; 3/Continuous Improvement; and 4/ Service Delivery & Governance

Unit Code
Unit Name
BSBSUS401Implement and monitor environmentally sustainable work practices
ICTICT202Work and communicate effectively in an ICT environment
BSBWHS304Participate effectively in WHS communication and consultation processes
ICTICT401Determine and confirm client business requirements
ICTICT418Contribute to copyright, ethics and privacy in an ICT environment
ICTICT405Develop detailed technical design
ICTNWK410Install hardware to a network
ICTICT408Create technical documentation

Career Outcomes

This qualification suits individuals who require a wide range of knowledge and skills across basic networking, IT support, database development, programming, and web development support, and working safely and ethically in a sustainable work environment. Possible job titles relevant to this qualification include:

  • Computer Technician
  • Customer Support
  • Information Systems Operator
  • PC Support
  • Systems Administrator
  • Systems Support
  • Technical Support
  • User Support Technician
  • Network Operations Technician

Vendor Certification

This qualification covers the learning content for the following Vendor Certification:

  • MTA: Windows Server Administration Fundamentals
  • MTA: Networking Fundamentals
  • MTA: Security Fundamentals
  • MTA: HTML5 Application Development Fundamentals
  • MCSA: Windows 10
  • MCSA: Windows Server 2012 Web and Application Platform ITIL Foundations

All recommended learning materials for these certifications are provided in this Upskilled Certificate. Microsoft Learning also recommends that you have hands-on experience with the product, along with studying these materials.

Further Study

Pathways from this qualification include:

ICA50111 Diploma of Information Technology or a range of other diploma qualifications

* Vendor Certifications are current at the time of publishing but are subject to change.

Flexible Payment Options

Upskilled offers three flexible payment options for our students. Enquire now for more information on payment methods and government funding.

Pay up-front

Save 15% ($580) when paying upfront through Upskilled.
Total course cost: $3,270

Interest free payments

No deposit, no interest to pay for 24 months with ZipMoney. Get started for just $38 a week.
Total course cost: $3,850

Government subsidies

This course is eligible for Smart & Skilled (NSW) and Skilled Capital (ACT) funding. Enquire now to find out if you're eligible.

Download Info Pack