The Certificate IV in Information Technology Networking delivers the knowledge and skill sets that individuals require to install and manage small scale networks, either as an independent network support technician or as part of a team.


Industry recognition
Industry recognition

Complete this course and cover the learning materials required for Vendor Certification

Get recognised across Australia
Get recognised across Australia

This is a nationally accredited qualification

100% online delivery
100% online delivery

Study this course online - anytime, anywhere

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Sounds just like the course you're after? Speak with a career consultant to discover what it's like to study the Certificate IV in Information Technology Networking (ICT40415) – send us an enquiry and we'll get in touch.

Course Description

This program has been created with a blend of vendor specific, vendor neutral, and trainer developed materials. Vendor training is recognised internationally as an industry benchmark for product specific training. Upskilled uses an online Learning Management System to manage the delivery and assessment of learning resources. The program is conducted over a 12 month period through a blended learning approach of teacher-led workshops or webinars, distance education, and online materials.

Vendor Courses*
  • MTA: IT Infrastructure – Networking Fundamentals
  • MCSA: Windows 10 – Installing and Configuring Windows 10; and Configuring Windows Devices
  • MTA: IT Infrastructure – Windows Server Administration Fundamentals
  • MCSA: Windows Server 2012 – Installing and Configuring Windows Server 2012; and Administering Windows Server 2012; and Configuring Windows Server 2012
  • MTA: IT Infrastructure – Security Fundamentals
Vendor Neutral Courses
  • Writing Research Papers
  • Introduction to Computers, Servers and Networks
  • Setting up a Small Office Network
  • Introduction to Virtualisation
  • Threats to Vulnerabilities
  • Virtualisation Disaster Recovery
  • Ethics in Leadership 
  • Introduction to Copyright
  • Introduction to Business Analysis
  • Introduction to Customer Service
  • Project Management
  • Introduction to Client Training
Upskilled Courses
  • Researching
  • Intro Computer Server Networks
  • Disaster Recovery 
  • Privacy, Ethics, Copyright
  • Business Needs Analysis
  • Translate Business Needs
  • Enterprise Strategic Direction
  • Writing Technical Documentation
  • Environmental Procedures in the Workplace
  • Providing Support 1 and 2
  • Introduction to Project Management
  • Project Integration
  • Work Health and Safety
  • The ITIL Framework
  • Client Training

* Vendor exams are not included in the Upskilled course

Pathways into the qualification

Preferred pathways for candidates considering this qualification include:

  • With demonstrated vocational experience in a range of work environments using a range of information technologies

Recognition of Prior Learning (RPL)

Participants often come with experience in one or more ICT competencies, vocationally acquired from a range of sources (both formal and otherwise). Upskilled acknowledges the validity of such experience and encourages candidates to apply for Recognition of Prior Learning where applicable. Upskilled's RPL Calculator is a guide to initial RPL standing, although participants are sometimes entitled to further RPL as enrolment progresses.


Assessment is summative and formative with set assignments, project work, and questionnaires.


Upskilled Information Technology courses include detailed learning materials, assessments, online trainer support and upon successful completion, certification for ICT40415 Certificate IV in Information Technology Networking.

IT students also have access to the and online training library. These provide a comprehensive online video training library delivered by those in the industry. The content is accessible 24/7 so you can study and further your skills whenever it suits you.  


This qualification utilises many and varied types of learning materials and assessments. These resources are managed and provided through Upskilled’s Learning Management System, MyUpskilled. Access to a Personal Computer and an internet connection is required to complete any Upskilled IT qualification.

Unit Outline

The online e-Learning course addresses the following units of competency from the National ICT Information and Communications Technology Training Package. All competencies must be successfully completed to attain the certificate. 

The program is broken into 4 logical clusters of training within the broad category of ICT systems: 1/ Core Infrastructure; 2/ Continuity & Security; 3/Continuous Improvement; and 4/ Service Delivery & Governance 

Unit Code
Unit Name
ICTTEN416Install, configure and test an internet protocol network
ICTICT418Contribute to copyright, ethics and privacy in an ICT environment
ICTNWK403Manage network and data integrity
ICTICT401Determine and confirm client business requirements
ICTNWK401Install and manage a server
ICTNWK404Install, operate and troubleshoot a small enterprise branch network
ICTNWK402Install and configure virtual machines for sustainable ICT
BSBWHS304Participate effectively in WHS communication and consultation processes
ICTTEN417Install, configure and test a router
ICTNWK411Deploy software to networked computers
ICTICT408Create technical documentation
ICTPMG401Support small scale ICT projects
ICTSAS505Review and update disaster recovery and contingency plans
ICTNWK405Build a small wireless local area network
ICTNWK406Install, configure and test network security
ICTNWK412Create network documentation
ICTNWK407Install and configure client-server applications and services

Career Outcome

This qualification suits individuals who are seeking to develop their skills as a network manager or administrator with possible job titles including:

  • Network Support
  • Network Operations Support
  • Network Operations Technician
  • Network Technician
  • Network Support Technician

Vendor Certification

This qualification covers the learning content for the following Vendor Certifications:

  • MTA: Windows Server Administration Fundamentals
  • MTA: Networking Fundamentals
  • MTA: Security Fundamentals
  • MCSA: Windows 10
  • MCSA: Windows Server 2012

All recommended learning materials for these certifications are provided in this Upskilled Certificate, Microsoft Learning also recommends that you have hands-on experience with the product along with studying these materials.

Further Study

Pathways from this qualification include:

Diploma of Information Technology Networking (ICA50411) or a range of other diploma qualifications.

* Vendor Certifications are current at the time of publishing but are subject to change.

Flexible Payment Options

Upskilled offers three flexible payment options for our students. Enquire now for more information on payment methods and government funding.

Pay up-front

Save 15% ($580) when paying upfront through Upskilled.
Total course cost: $3,270

Interest free payments

No deposit, no interest to pay for 24 months with ZipMoney. Get started for just $38 a week.
Total course cost: $3,850

Government subsidies

This course is eligible for Smart & Skilled (NSW) and Skilled Capital (ACT) funding. Enquire now to find out if you're eligible.

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