The Diploma of Information Technology delivers skills and knowledge around the administration and management of ICT support in small-to-medium enterprises (SMEs), using a wide range of general technologies. Individuals working at this level provide broader rather than specialised ICT support function, applying a wide range of higher level technical skills in ICT areas such as networking, IT support, database development, programming, and web development.
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This program has been created with a blend of vendor specific, vendor neutral, and trainer developed materials. Vendor training is recognised internationally as an industry benchmark for product specific training. Upskilled uses an online Learning Management System to manage the delivery and assessment of learning resources. The program is conducted over a 12 month period through a blended learning approach of teacher-led workshops or webinars, distance education, and online materials.
- MTA: Developer - HTML5 Application Development Fundamentals
- MCSA: Windows Server 2012 – Installing and Configuring Windows Server 2012; and Administering Windows Server 2012; and Configuring Windows Server 2012
- MCSE: Mobility - MCSA: Windows 10 plus Deploying Windows Desktop and Enterprise Applications
Vendor Neutral Courses
- ITIL Foundations
- Project Management
- Business Needs
- Disaster Recovery
- Network Attached Storage
- SOHO Routers/Wireless
- IT Governance
* Vendor exams are not included in the Upskilled course
Pathways into the qualification
Preferred pathways for candidates considering this qualification may include:
- After achieving ICT40415 Certificate IV in Information Technology, or other relevant qualifications or units equivalent to the core of ICT40415 OR
- With demonstrated vocational experience in a range of work environments using a wide range of information technologies
Recognition of Prior Learning (RPL)
Participants often come with experience in one or more ICT competencies, vocationally acquired from a range of sources (both formal and otherwise). Upskilled acknowledges the validity of such experience and encourages candidates to apply for Recognition of Prior Learning where applicable. Upskilled's RPL Calculator is a guide to initial RPL standing, although participants are sometimes entitled to further RPL as enrolment progresses.
Assessment is summative and formative with set assignments, project work, and questionnaires.
Upskilled Information Technology courses include detailed learning materials, assessments, online trainer support and upon successful completion, certification for ICT50115 Diploma of Information Technology.
Units of competency with these elements have a higher function in clusters listed above, and are therefore not delivered as part of Service Delivery and Governance.
IT students also have access to Pluralsight's online training library, a comprehensive online video training library delivered by those in the industry. The content is accessible 24/7 so you can study and further your skills whenever it suits you.
There are no formal prerequisites for this qualification.
Students will be required to have regular access to a computer and internet access to complete this course.
This qualification utilises many and varied types of learning materials and assessments. These resources are managed and provided through Upskilled’s Learning Management System, MyUpskilled. Access to a Microsoft based Personal Computer and an internet connection is required to complete any Upskilled IT qualification that utilises Microsoft Academy Courses (listed above).
The online e-Learning course addresses the following units of competency from the National ICT Information and Communications Technology Training Package. All competencies must be successfully completed to attain the diploma.
The program is broken into 4 logical clusters of training within the broad category of ICT systems: 1/ Core Infrastructure; 2/ Continuity & Security; 3/ Continuous Improvement; and 4/ Service Delivery & Governance
|ICTICT509||Gather data to identify business requirements|
|ICTICT511||Match ICT needs with the strategic direction of the enterprise|
|BSBWHS501||Ensure a safe workplace|
|BSBSUS501||Develop workplace policy and procedures for sustainability|
|ICTPMG501||Manage ICT projects|
|ICTICT508||Evaluate vendor products and equipment|
|ICTNWK524||Install and configure network access storage devices|
|ICTSAS518||Install and upgrade operating systems|
|ICTICT502||Develop detailed component specifications from project specifications|
|ICTSAS503||Perform systems tests|
|ICTSAS517||Use network tools|
|ICTNWK525||Configure an enterprise virtual computing environment|
|ICTWEB429||Create a markup language document to specification|
|ICTWEB504||Build a document using eXtensible markup language|
|ICTNWK531||Configure an internet gateway|
|ICTICT504||Confirm transition strategy for a new system|
|ICTNWK535||Install an enterprise virtual computing environment|
|ICTNWK527||Manage an enterprise virtual computing environment|
|ICTTEN514||Install, configure and test a server|
|ICTSUS501||Implement server virtualisation for a sustainable ICT system|
Possible job titles relevant to this qualification include:
- Information Systems Office Manager
- Office Systems Administrator
- IT Office Manager
- IT Systems Administrator
- Systems Manager
Microsoft Certification Mapping
MCSA: Windows Server 2012
MCSE: Desktop Infrastructure
Pathways from this qualification include:
ICT60115 Advanced Diploma of Information Technology, or other ICT Advanced Diploma qualifications
For information about Pathways to University, click here.
* Vendor Certifications are current at the time of publishing but are subject to change as these are managed by external organisations to Upskilled.
Flexible Payment Options
Upskilled offers three flexible payment options for our students. Enquire now for more information on payment methods and government funding.
Save 15% ($675) when paying upfront through Upskilled.
Total course cost: $3,825
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Total course cost: $4,500