Course Code: 00000000

Customer Relationship Management course provides extensive understanding of the development and importance of customer relationship management in a business. Through Upskilled’s Customer Relationship Management training, participants will learn the meaning and purpose of customer relationship management as an integral part of the business strategic direction.

After completing this course, students will be able to identify the areas that need improvement, recommend solutions to enhance current strategies, process and procedures in handling customers and set organizational objectives with customers’ stake as top priority. This Customer Relationship Management course is applicable and can be taken by any person dealing with customers, and those who would like to gain more knowledge in handling customers and developing benefits that will create and provide value to the customers.

Short Course Enquiry 2

$780.00

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  • Studying online
  • Payment Option
  • Nationally Recognised
  • Rolling Start Dates
  • Access to lynda.com
  • Student Reward Program
  • Government Funding Available
Course structure

This course covers two units of competency

Study Mode

This course is delivered online

Locations & Dates

Start when you're ready