Course Code: 0000000

Addresses the skills and knowledge required to facilitate all aspects of teamwork within the organisation. It involves taking a leadership role in the development of team plans, leading and facilitating teamwork, and actively engaging with the management of the organisation; also, managing the performance of staff who report to participants directly. Development of key result areas, and key performance indicators and standards, coupled with regular and timely coaching and feedback.

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  • Studying online
  • Payment Option
  • Nationally Recognised
  • Rolling Start Dates
  • Access to
  • Student Reward Program
  • Government Funding Available
Course structure

This course covers two units of competency

Study Mode

This course is delivered online

Locations & Dates

Start when you're ready

  • Description

    Course Structure

    Upskilled uses a customised online Learning Management System to manage the delivery of learning resources. The program is self paced and requires the participant to interact with the online learning materials and undertake a certain degree of self-directed l0earning.


    Students are assigned a Trainer who will mark assessments and provide support throughout the course.  Short courses which are assessed and map towards one of Upskilled’s qualifications will count as Credit Transfer towards that qualification.  A Statement of Attainment will be issued after the successful completion of an Assessed Short Course.


    There are no formal pre-requisites for this short course

  • Unit Outline

    Unit CodeUnit Description
    BSBWOR502B Ensure team effectiveness
    BSBMGT502B Manage people performance
  • Career Outcomes

    At the conclusion of this course, participants will be able to

    • Establish team performance plans
    • Allocate work and assess performance
    • Develop and facilitate team cohesion
    • Provide feedback to staff
    • Support team in identifying and resolving work performance problems
    • Monitor and coach individuals with poor performance
    • Communicate information from management to the team and vice versa

    Related Qualifications


    • BSBWOR502B Ensure team effectiveness
    • BSBMGT502B Manage people performance
  • Upcoming Courses

    Date Delivery Method  

    Unfortunately there are currently no courses available in the area you've selected. 

    Upskilled is always adding new courses to the training schedule so why not send us an expression of interest and we'll let you know when a course is coming up in your area.

    Thought about completing the course online? Click Here for more information.

    Got some colleagues that would like to do the course? If you can round up at least another 9 employees from your organisation Upskilled will customise a course for you at your place of work. Click Here for more information