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At Upskilled, we offer a range of online courses that are flexible, affordable and self-paced, including nationally recognised qualifications. Whatever your personal or professional goals are, Upskilled has a course to suit your needs.

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Certificate

Certificate (3)

  • Certificate IV in

    This course addresses the skills required of roles engaged in the organisational frontline, specifically the team-based environments commonly encountered in contact centre situations.

    • Enrolling now
    • Online delivery
    • 13 units
    Course Details
  • Certificate IV in

    This course addresses the skill requirements of roles engaged on the organisational frontline, specifically around the building of successful customer relationships.

    • Enrolling now
    • Online delivery
    • 10 units
    Course Details
  • Certificate III in

    The Certificate III in Customer Engagement reflects the role of individuals who typically undertake complex customer interaction under supervision and with some authority to delegate.

    • Enrolling now
    • Online delivery
    • 12 units
    Course Details

Sales & Customer Service Training

Searching for customer service training courses? Study through Upskilled and enjoy the flexibility of studying from home at your own pace. Our courses even allow you to start today. We have a dedicated team of support staff standing by to answer your course-related questions and provide expert guidance on how to access government funding.

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