The Certificate IV in Business Sales addresses the skill requirements of roles engaged on the organisational frontline, specifically around the building of successful customer relationships. In articulating the key dynamics of client interaction from a sales perspective, it promotes the competencies needed to plan and execute sales strategy, present with professionalism, network effectively, and manage sales performance.

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Study now, pay later

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Get recognised across Australia
Get recognised across Australia

This is a nationally accredited qualification

100% online delivery
100% online delivery

Study this course online - anytime, anywhere

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Sounds just like the course you're after? Speak with a career consultant to discover what it's like to study the Certificate IV in Business Sales (BSB40615) – send us an enquiry and we'll get in touch.

Course Description

The Certificate IV in Business Sales is delivered by expert trainers in one of three delivery methods: online, classroom, or blended.
 
The online training program is our most popular delivery method and provides access to a fully customised e-learning environment, MyUpskilled. MyUpskilled includes powerpoint resources, reading materials, discussion boards, forums, access to assessments, resources, videos (including access to the Lynda.com video training library) and blogs.  The course is conducted over a 12 month period with one unit of competency expected to be completed each month.
 
Classroom and Blended delivery formats are also available, but subject to minimum numbers. Please contact our Education managers to find out more about our face-to-face options.

Inclusions

All students will be provided with Smallprint Learner guides (online and/or hardcopy) for each unit of competency

  • Access to fully customised online learning platform, MyUpskilled
  • Access to the Student Support Services (Helpdesk) where students can receive support and assistance in the use of the LMS as well as any administration enquiries
  • Regular contact with their trainer via email, telephone and/or LMS communication tools
  • Trainer/Student Messaging System
  • Unlimited access to world leading video training provider Lynda.com
  • Access to Upskilled's Student Rewards Program

Prerequisites

There are no formal prerequisites for this qualification.

This qualification is suited to participants who possess a sufficient grasp of the English language, adequate levels of intelligence, and appropriate attitude and motivation to enable them to undertake the demands of a Diploma level qualification.

  • English language proficiency (Year 12 English or equivalent); OR
  • Obtain a Certificate III before enrolling in a Certificate IV level qualification, OR
  • Demonstrate appropriate academic standing or workplace experience for the chosen qualification

Recognition of Prior Learning (RPL)

RPL is available for each unit of competency based on relevant workplace experience, formal training, or other expertise. To apply for RPL, please submit documentation in portfolio form for evaluation by Upskilled assessors.

Assessment

A student is deemed competent when all relevant evidence is gathered.  Upskilled is receptive to evidence gathered from a variety of sources including our own assessment processes. Upskilled assessment processes include: 

  • Recognition of Prior Learning/Credit Transfer 
  • Written/Oral Questions
  • Written reports/Portfolio Assessments
  • Projects
  • Scenarios/Case Studies

Regular training and assessment contact will be maintained by Upskilled in conjunction with the participant and their employer (where applicable). Critical dates during the program will be identified for participants to ensure compliance to assessment due dates and attendance at classroom sessions/monthly webinars as required.

Unit outline

The following Units of Competency as identified in the National Business Services Training Package must be successfully completed to attain the Certificate IV in Business Sales.

Unit Code
Unit Name
BSBSLS408Present, secure and support sales solutions
BSBREL402Build client relationships and business networks
BSBPRO401Develop product knowledge
BSBSLS407Identify and plan sales prospects
BSBCUS401Coordinate implementation of customer service strategies
FNSSAM402Implement a sales plan
BSBREL401Establish networks
BSBCUS402Address customer needs
BSBWOR404Develop work priorities
BSBWHS401Implement and monitor WHS policies, procedures and programs to meet legislative requirements

Career Outcomes

This qualification is designed for individuals who are engaged in a sales role and who wish to advance their expertise across strategy, presentation, and performance monitoring. The knowledge covered by the certificate is appropriate to sales professionals in any industry sector. The refining of sales capability has applications across a very broad range of roles, reflecting the fundamental importance of this discipline to all commercial activity.

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: 

  • Sales Consultant
  • Sales Representative
  • Sales Agent
  • Sales Account Assistant

Further Study

For information about Pathways to University, click here.

The further study pathways available to learners who undertake this qualification include the BSB51215 Diploma of Marketing or a range of other Diploma qualifications.

Flexible Payment Options

Upskilled offers three flexible payment options for our students. Enquire now for more information on payment methods and government funding.

Pay up-front

Save 15% ($580) when paying upfront through Upskilled.
Total course cost: $3,270

Interest free payments

Nothing to pay today, up to 24 months interest free with Zip. Get started for just $38 a week.
Total course cost: $3,850

Government subsidies

This course is eligible for Smart & Skilled (NSW) funding. Enquire now to find out if you're eligible.

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