Quick Career Guides Part #3: Events/Tourism and Retail, Sales and Customer Contact Careers

Quick Career Guides Part #3: Events/Tourism and Retail, Sales and Customer Contact Careers

Quick Career Guides Part #3: Events/Tourism and Retail, Sales and Customer Contact Careers
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Introduction

Even if you think you know what you would like your next career step to be, it is always a good idea from time to time, to have a look at other options. The Australian government produces lots of statistics about work and employment, and reading industry blogs can be a great way to find out more about job sectors from people who really know their stuff, they are also a good way to gain useful information before an interview.

For many people, however, the problem with accessing all of this information is time. All the career information we need is out there but the time to look through it often eludes us. To encourage you to think about different career possibilities that might suit you, we sought out information about Australia’s fastest growing careers and have created a quick guide about each one for you. For each industry, this guide includes information about growth and employment, available qualifications and recommended blogs.

Events & Tourism Careers

Australia is a unique and desirable destination and so far in 2017 we have welcomed 8.5 million overseas visitors, all of whom require the very best in accommodation, dining and services. The events and tourism industry is undergoing a period of change and there are some occupational winners and some losers. There is currently a growth in demand for restaurant and hotel managers, great news for those already in this industry who are looking to gain more skills. 

Events/Tourism and Retail, Sales and Customer Contact Careers

Workforce size

  • Cafe and Restaurant Managers (70,600)
  • Kitchen Hands (133,900)
  • Waiters (121,400)
  • Gallery, Museum and Tour Guides (6200)

Employment rate

  • Employment is Often ‘Above Average’ with ‘Café and Restaurant Managers’, ‘Conference and Event Organisers’ and ‘Gaming Workers’ being the most distinct.
  • For Gallery, Museum and Tour Guides, part-time work is very common. Full-time workers, on average, work 41.2 hours per week (compared to the all jobs average of 40 hours).

Highest number of part-time/full-time workers (occupations in growth)

  • Cafe and Restaurant Managers (full-time 77.6% and part-time 22.4%)
  • Waiters (82% part-time)
  • Kitchen Hands (81% part-time)
  • Gallery, Museum and Tour Guides (part-time 45%, full-time 55%)

Male / female workers split

  • Housekeepers (89% highest number of female workers)
  • Cafe and Restaurant Managers (male 46.3% and female 53.7%)

Recommended qualifications

Recommended Events & Tourism blogs

Events/Tourism and Retail, Sales and Customer Contact Careers

Blog Name

Career Tips

Industry Specific advice

Useful Resources

Australia Specific

Tourism Australia

N

Y

Y

Y

Great Events Made Easy Blog 

Y

Y

N

 N


Retail, Sales and Customer Contact
Careers

The picture for retail careers is very broad, with certain areas such as retail managers showing a reducing pattern of requirement and others, such as retail supervisors, showing growth. Retail is always with us but the way that we do our purchasing has changed and those with IT skills are most likely to succeed. Retail covers food, household goods and motor vehicles among others.

Events/Tourism and Retail, Sales and Customer Contact Careers

Workforce size:

  • Sales Assistants (503,400)
  • Retail Managers (221,500)
  • Technical Sales Representatives (30,000)

Employment rate

  • ‘Average’ and ‘Above Average’
  • Retail and Service Managers (Strong growth is expected over the 5 years to May 2022. There are likely to be more than 30,000 job openings over this time)

Highest number of part-time workers (occupations in growth)

  • Sales Assistants (73%)
  • Shelf Fillers (73%)
  • Models and Sales Demonstrators (71%)

Female / male workers split

  • Sales Assistants (63% female)
  • Retail and Service Managers (68.1% male)

Recommended qualifications (snapshot)

Recommended Retail, Sales and Customer Contact blogs

Events/Tourism and Retail, Sales and Customer Contact Careers

Blog Name

Career Tips

Industry Specific advice

Useful Resources

Australia Specific

Intelligent Retail 

N

Y

N

Y

Retail Career Consulting 

Y

Y

N

Y

Choice

N

Y

Y

Y


Our One Minute Career Guides can only give you limited information but they are very useful for giving you an overview and comparing careers options. If you would like more details about any specific career, keep an eye out on our Skillstalk blog, where we regularly feature individual careers or career sectors, interview industry experts and give advice.


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