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Retail

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Australia’s massive retail industry provides you with the opportunity to not only develop skills in customer service and hospitality; but acquire transferable skillsets that prove valuable in almost any industry and occupation.

Similar job roles
238,300 professionals predicted to be employed in Australia by 2022

To work in retail, one must have a love of working and communicating with others. Employees will spend most of their time dealing with customers, clients, and other workers; so excellent interpersonal skills are a must. The ability to exert strong leadership and managerial skills are also an advantage, as the industry provides you with plenty of opportunity to progress to more supervisory roles. A talent for sales and building rapport with new people is also a much-valued skill.
 
Those who choose to pursue a job in retail can find working opportunities in roles such as a retail manager, sales assistant, restaurant manager, and even has their own small retail business owner.  Since working in this field helps you build upon your social, business, and leadership skills, the sector equips you with abilities that are proven valuable among most, if not all, careers and industry sectors.  
 
A career in retail is ideal for those who are after a dynamic, sales-driven, and customer-oriented occupation. The best part is that the demand for retail workers in Australia is only expected to rise within the next 5 years – and (depending on the job role you choose to pursue) there are many opportunities to work flexible part-time hours.
 
Below are a few more key statistics on working in the retail industry, along with the most common roles available.

Insights

There's no doubt that the area of Retail is an exciting and growing profession, which offers stability, career fulfillment and a wide variety of job roles.

Outlook
  • Future job growth
    Growth expected
    *Up to 7,300 job openings over the next 5 years. *Source
  • Occupation size
    Very large
    There are 231,000 workers in this (or similar) professions.*Source
  • Regions
    Most regions
    Job roles for this profession can be found in most areas of Australia.*Source
Salary
  • Full time
    Assistant store managers
    Average of $46,200 – 58,800 per annum
  • Full time
    Retail area managers
    Average of $65,000 – 94,800 per annum
  • Full time
    Fast food managers
    Average of $48,600 – 68,500 per annum
  • Considerations
     
    Your salary will be based on previous experience, where you are working and the type of role you take on.
Age range
  • 34 years old and younger
    34.1%
  • 35-54 years
    44.3%
  • 55 years and older
    21.7%
Education levels
  • Below Certificate III
    48.8%
  • Certificate III and IV
    20.5%
  • Diploma and above
    30.7%

* All information on this page has been complied using figures from payscale.com.au and the Australian Government's joboutlook.gov.au - all figures are indications only, and are accurate at time of publication. Please do your own research before selecting a course or career.

Study with Upskilled

Upskilled’s Retail courses are delivered online, giving you the flexibility to enrol anytime of the year and study at your own pace. Students will learn all about retail management and leadership, delving into the competencies required to handle frontline responsibilities in retail, from small outlets to larger franchises.

During your studies, you will be trained in all the valuable practical skills that will allow you to pursue a lasting career in the industry of Retail. Such abilities include maintaining employee relations, monitoring and handling business financials, scheduling rosters, stock control, and coordinating visual merchandising activities.

Our courses will allow students to pursue managerial positions in businesses such as restaurants, fast food chains, retail clothing stores, and many more.

Furthermore, your online course includes comprehensive student support to help you throughout your study. A dedicated online lecturer will be provided to assist you in your learning process and provides you with the academic support you need. You will also be provided access to a range of collaboration and communication tools that enable you to network and discuss with other students in your field, further enriching your overall student experience.

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