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Hotel Manager

Find out how to become a hotel manager and work in hospitality settings. Discover information on salary, growth, stability and occupational expectations.

Similar job roles
The current average salary of an Hotel Manager is $61,000 - 90,700 annually

Overview

Hotel managers are responsible for the smooth running of hotels to ensure guest satisfaction regarding accommodation, catering and leisure facilities. They oversee a number of staff to meet a range of client expectations. Employment for hotel managers to 2019 is expected to experience moderate growth. Employment in this medium sized occupation (19,600 in 2017) has fallen over the last 5 years.

Read more about the events and tourism industry.

Key skills

Hotel managers coordinate a range of hospitality services to ensure positive experiences for guests. They oversee hotel staff and ensure customer expectations are met.

  • Ensuring the smooth running of services related to guest experience
  • Managing hotel reservations and answering queries from prospective customers
  • Working with others to plan and supervise a range of hotel services
  • Overseeing the maintenance of hotel facilities including property, gardens and security
  • Ensuring compliance with laws related to alcohol, gaming and health and safety
  • Obtaining information regarding customer satisfaction and dealing with complaints

Quick facts

Working as a hotel manager gives you the opportunity to work closely with clients whilst making the most of your organisational and management skills.

Outlook
  • Average Hours Worked
    50.1 full-time hours per week vs. all jobs average of 40 hours
    *Source
  • Main Industries
    Accommodation and food services; arts and recreation services; and other industries
  • Average qualification level
    32.3% Bachelor degree

* All information on this page has been complied using figures from payscale.com.au and the Australian Government's joboutlook.gov.au - all figures are indications only, and are accurate at time of publication. Please do your own research before selecting a course or career.

 

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