Course Code: ICT40715

The Certificate IV in Systems Analysis addresses the knowledge and skills that individuals require to work within project teams engaged in the analysis and redesign of existing systems to answer changing client business requirements.


  • Studying online
  • Payment Option
  • Nationally Recognised
  • Rolling Start Dates
  • Access to
  • Student Reward Program
  • Government Funding Available
Course structure

This course covers 22 units of competency

Study Mode

This course is delivered online

Locations & Dates

Start when you're ready

  • Description

    This program has been created with a blend of vendor specific, vendor neutral, and trainer developed materials. Vendor training is recognised internationally as an industry benchmark for product specific training. Upskilled uses an online Learning Management System to manage the delivery and assessment of learning resources. The program is conducted over a 12 month period through a blended learning approach of teacher-led workshops or webinars, distance education, and online materials.

    Vendor Courses Vendor Neautral Courses Upskilled Courses/Workshops
    • Microsoft Academy Windows Server
    • Microsoft Academy Visual Studio
    • Microsoft Academy SQL Server
    • Project Management
    • Sustainability
    • Business need
    • Privacy, Ethics and Copyright
    • Service Desk Analyst 1 & 2
    • Technical Documentation
    • Data Modelling
    • Testing

    Pathways into the qualification

    Preferred pathways for candidates considering this qualification include:

    • With demonstrated vocational experience in a range of work environments in an Information Technology support role

    Recognition of Prior Learning (RPL)

    Participants often come with experience in one or more ICT competencies, vocationally acquired from a range of sources (both formal and otherwise). Upskilled acknowledges the validity of such experience and encourages candidates to apply for Recognition of Prior Learning where applicable. Upskilled's RPL Calculator is a guide to initial RPL standing, although participants are sometimes entitled to further RPL as enrolment progresses.


    Assessment is summative and formative with set assignments, project work, and questionnaires.


    Upskilled Information Technology courses include detailed learning materials, assessments, online trainer support, and certification upon successful completion.


    This qualification utilises many and varied types of learning materials and assessments. These resources are managed and provided through Upskilled’s Learning Management System, MyUpskilled.  Access to a Microsoft based Personal Computer and an internet connection is required to complete any Upskilled IT qualification that utilises Microsoft Academy Courses (listed above).

  • Unit Outline

    The online e-Learning course addresses the following units of competency from the National ICT Information and Communications Technology Training Package. All competencies must be successfully completed to attain the certificate. 

    The program is broken into 4 logical clusters of training within the broad category of ICT systems: 1/ Core Infrastructure; 2/ Continuity & Security; 3/ Continuous Improvement; and 4/ Service Delivery & Governance

    Unit Code
    Unit Name
    ICTICT418 Contribute to copyright, ethics and privacy in an IT environment
    ICTPRG405 Automate processes
    ICTICT403 Apply software development methodologies
    ICTICT401 Determine and confirm client business requirements
    ICTSAD401 Develop and present feasibility reports
    BSBSUS301 Implement and monitor environmentally sustainable work practices
    ICTICT405 Develop detailed technical design
    ICTICT402 Determine project specifications and secure client agreement
    ICTPRG404 Test applications
    ICTDBS401 Identify physical database requirements
    ICTICT408 Create technical documentation
    ICTPMG401 Support small scale ICT projects
    ICTICT412 Coordinate and maintain IT work teams
    ICTDBS502 Design a database
    ICTICT416 Contribute to the development of strategic plans
    ICTDBS402 Complete database backup and restore
    BSBCRT401 Articulate, present and debate ideas
    ICTPRG412 Configure and maintain databases
    BSBWOR301 Organise personal work priorities and development
    ICTDBS412 Build a database
    ICTICT413 Relate to clients on a business level
    ICTICT411 Select and employ software and hardware testing tools
  • Career Outcomes

    The qualification is designed to provide individuals with the basic technical skills required by junior systems analysis and design positions.

    Possible job titles include:

    • Information Technology Support Analyst
    • Information Technology Designer
    • Systems Support Analyst
    • System Designer
    • Operational Support Analyst
    • Technical Support Analyst

    Further Study

    Pathways from this qualification include:

    Diploma of Systems Analysis and Design (ICA50811), or a range of other diploma qualifications.

  • Payment

    Pay By Weekly Installment (Interest Free) Pay By Monthly Installment (Interest Free) Pay Upfront
    $60 per week with a $210 enrolment fee¹ $405 per month with a $495 enrolment fee² Pay upfront $2,995, saving $335 (10% discount)

    ¹Payments made over a period of 52 consecutive weeks, totalling $3,330
    ²Payments made over a period of 7 consecutive months, totalling $3,330

    Government Funding and Incentives

    At both state and federal level, government commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants find that their courses are heavily subsidised*.

    *Eligibility for traineeships & User Choice is determined by an Australian Apprenticeship Centre. Further information can be found at

    Centrelink Financial Support Services

    This course is approved for Centrelink financial support services, including  Youth Allowance Austudy and  AbstudyClick here for more info.

  • Upcoming Courses

    Date Delivery Method  
    01/10/2015 Enquire Now
    02/11/2015 Enquire Now
    01/12/2015 Enquire Now


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