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Technology

Explore IT Qualifications Online


Nationally recognised training

Upskilled's nationally recognised Information Technology qualifications span Certificate III, Certificate IV and Diploma levels, designed to build practical, job-ready skills across technical support, networking, systems, programming and databases. Study 100% online, self-paced, with no exams.

$93K
average full-time salary across IT roles in Australia. Source: Jobs and Skills Australia
16%
projected growth for the tech industry over the coming years
4
nationally recognised IT qualifications, Certificate III to Diploma

Build Practical Tech Skills for a Digital World

Explore General IT Qualifications designed to help you build confidence with the systems, tools and technologies used across today’s digital workplaces. From foundational computer skills to broader information technology concepts, these courses can help you develop practical knowledge in areas such as IT support, systems, networking, troubleshooting, digital tools and workplace technology.

Certificate III vs Certificate IV vs Diploma of IT

The Certificate III in Information Technology suits beginners starting out in tech and has no formal entry requirements. The Certificate IV builds job-focused skills across networking, systems and coding. The Diploma of Information Technology is the most advanced, preparing you for broader technical work.

Certificate III in IT
ICT30120
Certificate IV in IT
ICT40120
Diploma of IT
ICT50220
Best forBeginners starting out in ITJob-focused technical rolesCareer progression and advanced skills
Skill focusHardware, software and IT supportNetworking, systems, coding and cyber security awarenessProgramming, networking and project-based IT
DeliveryOnline, self-paced, no examsOnline, self-paced, no examsOnline, self-paced, no exams
Typical pathwayCertificate IVDiplomaHighest level offered

What makes a qualification different from a short course?

A nationally recognised qualification is an AQF credential with a national code, delivered by a Registered Training Organisation and recognised by employers across Australia. Non-accredited short courses and bootcamps teach a specific tool or skill and award a certificate of completion instead. If your goal is a formal credential for a career move, a qualification such as the Certificate IV in Information Technology is the product built for it.

The IT Landscape

Information technology supports the way Australian businesses, government services and everyday users work, communicate and solve problems. As organisations continue to rely on digital systems, cloud platforms and technical support, general IT skills can help students build practical knowledge in areas such as systems support, networking, troubleshooting, programming, cyber awareness and workplace technology.

Nationally Recognised IT Qualifications

Study nationally recognised Information Technology qualifications designed to help build practical, job-ready skills across key areas of the IT industry.

Build Skills Across Core IT Areas

Develop practical knowledge across key IT areas such as technical support, networking, systems, programming, databases and cyber awareness.

Industry-Experienced Trainers

The trainers at Upskilled are experienced professionals with a deep understanding of their respective industries. They bring real-world insights and practical knowledge to the classroom, enriching the learning experience.

Where an IT qualification can take you

These qualifications are designed to prepare you for roles across support, systems, networking and IT management, depending on the level you complete. Indicative salary ranges for related roles in Australia:

Join over 42,000 Aussies who have had success with Upskilled

Great place to learn online!

I completed my Diploma in IT with Upskilled. I was very happy with my experience. This was done entirely online. I had access to all the online materials required through their portal which was very easy to navigate and find. Each course within my diploma was broken into into smaller modules, covering learning material and then an assessment over the materials provided.

I was really worried that I would struggle completing a diploma if I started one but they had so many areas for support including online courses and access to email the tutors directly through out my course. I want to give special thanks to my tutors especially Russell James for all their help and guidance through the course. I could not reccomend this enough!

Gave me the knowledge needed to excel

Upskilled made the learning extremely user friendly and engaging for remote Study. The only downside being my overall commitment to finishing! Through the education and learning I took from the CERT IV in ICT I was able to obtain an ICT Manager position at my work which was the goal of mine when I first commenced study through Upskilled.


I could not have achieved the position I have been offered without the learnings I have taken forward in this course and I want to take the time to encourage others to undertake study through Upskilled.

Stay on Track for Success

Completing the Certificate IV IT Web Development course with Upskilled was a great experience. Upskilled provides a straightforward training plan. Following it is key, especially if you're working full time. The course covers what you need for real-world application in IT web development.

The online platform is easy to navigate, making it simpler to follow the training plan. Quick responses from the support team help you stay on track. If you're working full time, sticking to the training plan is crucial. It helps you manage your time effectively and get the most out of the course. In a nutshell, Upskilled is a solid choice, but success depends on keeping up with the training plan, especially for those working full time.

Upskilled is waaaay up there!

I had a great time learning computer programming in upskilled. The support is amazing and the study aid is amazing. Trainers MD and Matthew are very helpful. Vikram who is my instructor for cloud computing is very supportive and patient. I have enjoyed every bit of my subject even the most boring ones. I recommend upskilled. It is a great learning institution that encourages a supportive and a holistic learning environment. They also make you think beyond the box. My study here enabled me to perform a lot of process improvement, and near automation of some of the most important process we do at our work. I only wish upskilled offers gaming development and gaming art in their future courses as i am leaning to those specialties. But overall, the study is definitely worth it. Do it now. Start your year and build something your future self would thank you. I know i did. I mean thanking myself. Not you.

FAQs

An Information Technology qualification is nationally recognised training under the Australian Qualifications Framework that builds practical skills in areas such as technical support, networking, systems, programming and databases. Upskilled delivers three online: the Certificate III in Information TechnologyCertificate IV in Information Technology and Diploma of Information Technology.

The Certificate III in Information Technology (ICT30120) builds foundation skills in hardware, software and IT support. The Certificate IV in Information Technology (ICT40120) adds specialised technical depth across networking, systems, coding and cyber security awareness. The Diploma of Information Technology (ICT50220) is the most advanced, covering programming, advanced networking and project-based IT.

It depends on your experience and goals. The Certificate III in Information Technology is designed for beginners with no prior experience. The Certificate IV in Information Technology suits those ready to build job-focused technical skills. The Diploma of Information Technology suits learners seeking broader, more advanced capability and career progression.

Depending on the course level, students may learn skills in areas such as ICT support, troubleshooting, networking, systems administration, programming, web development, databases, cloud concepts and cyber security awareness.

The Certificate III in Information Technology and Certificate IV in Information Technology typically take up to 12 months of self-paced online study, and the Diploma of Information Technology typically takes 12 to 18 months. Because study is self-paced, many students finish faster by studying more hours per week.

General IT qualifications may support pathways into roles such as ICT support officer, help desk technician, technical support officer, network support officer, systems support officer, web developer or database support roles, depending on the qualification completed.

Arlaine Berman, Head of Vocational Education - IT at Upskilled
Reviewed by

Arlaine Berman

Head of Vocational Education — IT, Upskilled

Arlaine leads the Technology stream at Upskilled, with several decades in the IT industry as a networking engineer and trainer. Her credentials include a BSc in Computer Science, an MBA, and Microsoft Certified Systems Engineer and Trainer certifications. She reviews Upskilled's IT and Technology course content to ensure it reflects current industry practice.

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