About

Trainers

We take pride in selecting only the best instructors for our course sessions and business development programs. All Upskilled trainers and facilitators have extensive experience working in and with commercial organisations.

Head of Vocational Education - IT

Arlaine Berman is the Head of Vocational Education—IT. She has worked in the information technology industry for several years as a networking engineer and trainer, working and training in technical and non-technical networking and server management areas.

Head of Vocational Education - CHC

Travis Hackett is the Head of Vocational Education - CHC at Upskilled. With over 28 years of extensive experience in the Community Services Sector, Travis is deeply committed to supporting individuals and communities by empowering them to achieve their goals through self-determination and effective support systems.

Zaiba Hozam Khan

Head of Vocational Education - BSB

Zaiba Hozam Khan’s experience spans over two decades, and she has been involved in teaching, training, mentoring and senior management leadership positions.

Matthew Roderick

Program Coordinator - ICT

Matthew Roderick has delivered and administered client solutions utilising content management systems, open-source platforms, e-commerce shopping carts, WordPress, PHP, Apache and MySQL.

Program Coordinator - CHC

Rosan Lal has worked in the Community Services sector for over 25 years, working in various roles from International Aid to Disability Services, gaining local and international experience.

Program Coordinator - CHC

Ronnie began working with young people at an outdoor education centre in 2000. This is where he found his passion for working with young people.

Dr. Sadat Ahmed

Program Coordinator - BSB

Dr Sadat Ahmed joined Upskilled in early 2021 and is a career academic with extensive professional industry experience spanning 10 years in Australia.

Program Coordinator - BSB

Sarah Marshall is the program coordinator for Business, Leadership, and management courses. She has worked in the vocational education sector for 15 years, holding positions in the classroom and within operations.

Dr. Andrew Roberts - PhD

Program Designer - Mini MBA

Dr. Andrew Roberts is an experienced academic, researcher, and industry leader with a career spanning both academia and business consulting. With expertise in business, management, human resource management, and entrepreneurship, he has taught at top Australian universities and has consistently received commendations for teaching excellence.

Program Coordinator - ICT

Russell James joined Upskilled in January 2022 and has been a trainer/assessor, instructional designer and program developer in the vocational education sector for over 20 years.

Program Coordinator - ICT

Md Faridul is an experienced and dedicated IT educator and Program Coordinator who has been a driving force behind Upskilled's success for the past seven years. With a wealth of qualifications, Faridul possesses a diverse skill set that enriches students' learning experiences.

Jacqueline Salvage

Program Coordinator - CHC

Jacqueline Salvage is a highly skilled professional with extensive experience and knowledge in the community services sector.