59,200 professionals predicted to be employed in Australia by 2022
There’s no doubt that the area of Information Technology is an exciting and growing profession, which offers stability, career fulfillment and a wide variety of job roles. Information Technology offers growth for jobs, growth for clients, and personal growth for those who work in the sector.
Working in ICT is a job role that you can take almost anywhere, from working in a small to medium enterprise, to a large corporate. ICT qualifications build your base core of management competencies, with specialist and general elective choices to suit particular ICT and business needs, especially in the areas of knowledge management and systems development.
Employers look for ICT Support Technicians who are reliable, work well in a team and have a strong work ethic. Due to having to deal with client inquiries and providing guidance or solutions regarding existing hardware and software, excellent communication skills (both verbal and written) are also highly valued.
Many roles in the Information Technology sector involve working within a collaborative team environment, so the ability to maintain positive work relationships and participate in group-oriented projects is a must in this field. Of course, being able to think innovatively and creatively to come up with solutions is another valued skill.
Other topics, subjects, or knowledge areas workers rate as important are computers and electronics, including circuit boards, processors, chips, electronic equipment; and computer hardware and software, including applications and programming. Customer and personal service, telecommunications and some clerical tasks are also essential to most job roles in ICT.