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Community Services


There’s no doubt that the area of Community Services is an exciting and growing profession, which offers stability, career fulfillment and a wide variety of job roles.

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63,900 professionals predicted to be employed in Australia by 2022

There’s no doubt that the area of Community Services is a fulfilling and growing profession, which offers stability, career fulfilment and a wide variety of job roles. Community Services offers growth for jobs, growth for clients, and personal growth for those who work in the sector. As Australia’s population ages, and as more awareness grows about the impact of mental health, roles in community Services become more far-reaching and more specialised.

In fact, just some of the areas you could choose to specialise in are aged and individual care, counselling, disability services, migrant services, housing, or support. Below is everything you need to know about starting your career.

To have a flourishing career in the Community Services sector, you’ll need to have an intrinsic passion for helping others in need. Excellent interpersonal and communication skills will also be highly valued as you may be dealing with people of various physical, social, and emotional needs on the daily. You will required to assess the nature and extent of their difficulties and provide appropriate assistance, and during so, monitor and report on their progress. Due to this industry being a very people-oriented field, individuals should also be able to foster positive, friendly relationships.

In addition to being a “people-person”, a good understanding of customer service, administration, education, and medicine will also prove beneficial. Employers also value workers who display a high level of problem sensitivity; have a sound understanding of social interactions and why people behave the way that they do; and are able to effectively organise, plan, and prioritise their responsibilities and tasks at hand.

I found that the ability to work at your own pace was very appealing. This allowed my busy schedule to be accommodated.
Bethanie D'Amico
, Diploma of Counselling
Read the full testimonial


There's no doubt that the area of Community Services is an exciting and growing profession, which offers stability, career fulfillment and a wide variety of job roles.

  • Future job growth
    Strong growth expected
    *Up to 11,600 job openings over the next 5 years. *Source
  • Occupation size
    Very large
    There are 52,300 workers in this (or similar) professions.*Source
  • Regions
    Most regions
    Job roles for this profession can be found in most areas of Australia.*Source
  • Full time
    Care workers
    Average of $45,600 – 55,000 per annum
  • Full time
    Social workers
    Average of $60,500 – 82,500 per annum
  • Full time
    Youth workers
    Average of $53,300 – 67,600 per annum
  • Considerations
    Your salary will be based on previous experience, where you are working and the type of role you take on.
Age range
  • 34 years old and younger
  • 35-54 years
  • 55 years and older
Education levels
  • Below Certificate III
  • Certificate III and IV
  • Diploma and above

* All information on this page has been complied using figures from and the Australian Government's - all figures are indications only, and are accurate at time of publication. Please do your own research before selecting a course or career.

Study with Upskilled

Upskilled’s Community Services courses are delivered online, giving you the flexibility to enrol any time of the year and study at your own pace. Among other things, you'll learn how to develop, facilitate and monitor all aspects of case management, and to recognise and respond to diverse individuals in a range of roles and professions, based on your career desires.

You’ll also learn how to work within a structured Community Services framework and to apply specialist interpersonal and case working skills. Other skills include working with clients on personal, career, study & employment options and getting information about clients’ abilities and needs.

You will also potentially be providing resources to assist people, assessing needs in relation to treatment and conducting counselling or assessment interviews. Other roles in Community Services might involve helping clients adjust attitudes, expectations and behaviour, and consulting with clients to develop rehabilitation plans.

Some of our courses will require you to undertake an industry placement that includes both clinical work and fieldwork. This ensures that you not only graduate with a qualification, but with valuable, practical experience and industry contacts to help further bolster your career.

Your online course includes comprehensive student support to help you throughout your study. This includes regular contact with a trainer, access to our fully customised online learning platform, and access to the world leading video training provider, Our degrees, diplomas and certificates allow you to graduate with a government-accredited, nationally recognised qualification that can boost your chances of employment and more opportunities to accelerate your learning even further.

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