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Community Support Worker

Find out how to become a community support worker in the community services sector. Discover information on salary, growth, stability and occupational expectations.

Similar job roles
The current average salary of an Community Support Worker is $50,600 - 61,000 annually


What does a community support worker do?

Community support workers provide social, physical, and emotional support to clients such as the disabled or elderly. Employment for this role is expected to grow very strongly to 2022, from 52,300 workers in 2017 to 63,900 by 2022. 40,000 job openings are expected over this time from workers leaving and new jobs being created.

Read more about the community services industry.

What skills do you need to be a community support worker?

Community support workers are empathetic, personable, and patient individuals who are able to build trusting, positive relationships with those they care for.

  • Strong interpersonal skills for establishing relationships and dealing with client needs on a daily basis
  • Strong organisational and observation skills for monitoring the progress of their client programs
  • Are proactive and able to develop initiatives that address concerns within their community
  • A patience for helping others and working through their physical, social, or emotional issues
  • Excellent time management skills for coordinating one’s daily activities
  • A background in physical therapy, social work, or education may be required
You need resilience and communication skills. You also need to learn how to work in a team and independently, and be able to use your discretion.
Industry Q&A: Community Services with Tom Conley
, President & Executive Managing Director
Read the full testimonial

Community support worker facts

Community support workers are passionate about developing positive relationships with others and helping those in need. Here are a few more key facts on the role.

  • Average Hours Worked
    35.7 full-time hours per week vs. all jobs average of 40 hours
  • Main Industries
    Health care and social assistance; public administration and safety; and other services
  • Average qualification level
    21.7% Advanced Diploma/Diploma

* All information on this page has been complied using figures from payscale.com.au and the Australian Government's joboutlook.gov.au - all figures are indications only, and are accurate at time of publication. Please do your own research before selecting a course or career.

Study pathways

Get the skills you need to find work as a program manager by studying these Community Services courses below.

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