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Community Support Worker

Find out how to become a community support worker in the community services sector. Discover information on salary, growth, stability and occupational expectations.

Similar job roles
The current average salary of an Community Support Worker is $54,600 - 70,000 annually


What does a Community Support Worker do?

Community support workers provide social, physical, and emotional support to clients such as the disabled or elderly. 

Read more about the community services industry.

What are the key skills of a Community Support Worker?

Community support workers are empathetic, personable, and patient individuals who are able to build trusting, positive relationships with those they care for.

  • Strong interpersonal skills for establishing relationships and dealing with client needs on a daily basis
  • Strong organisational and observation skills for monitoring the progress of their client programs
  • Are proactive and able to develop initiatives that address concerns within their community
  • A patience for helping others and working through their physical, social, or emotional issues
  • Excellent time management skills for coordinating one’s daily activities
  • A background in physical therapy, social work, or education may be required

How to become a Community Support Worker 

There are a variety of education levels you can pursue to become a Community Support Worker. Courses range from certificate to masters level.

We recommend studying a CHC52015 - Diploma of Community Services as this qualification can help you develop specialised skills to prepare you to work as a Community Support Worker. 
You need resilience and communication skills. You also need to learn how to work in a team and independently, and be able to use your discretion.
Industry Q&A: Community Services with Tom Conley
, President & Executive Managing Director
Read the full testimonial

Community support worker facts

Community support workers are passionate about developing positive relationships with others and helping those in need. Here are a few more key facts on the role.

Employment for Community Support Workers is expected to grow very strongly in the next five years. From 75,600 in 2021 to 94,700 in 2026. 

  • Average Hours Worked
    41 full-time hours per week vs. all jobs average of 44 hours
  • Main Industries
    Health care and social assistance; public administration and safety; and other services
  • Job Growth
    Expected to grow strongly in the next five years. From 75,600 in 2021 to 94,700 in 2026.

* All information on this page has been complied using figures from and the Australian Government's - all figures are indications only, and are accurate at time of publication. Please do your own research before selecting a course or career.

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