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Administration and Business


There’s no doubt that the area of Administration and Business is an exciting and growing profession, which offers stability, career fulfillment and a wide variety of job roles.

Similar job roles
231,500 professionals predicted to be employed in Australia by 2022

When you work in Administration or Business, you find yourself empowered and motivated by building on your current knowledge. Gaining a job role in either of these sectors allows you to step into a career area that gives you the confidence to take your skills to the next level.

What job roles are there in administration and business?

Business and Administration can cover a wide range of job roles and responsibilities. Choosing these careers is an ideal way to progress your professional qualities, particularly if you have a flair for organisation and are a great communicator with good interpersonal skills.

You might find work as an Office Administrator or a Contracts Officer. Other roles might have titles such as Administrative Assistant or Operations Manager.

There are so many avenues to take your Administration or Business career, from working in a large, small or medium organisation, to starting a business of your own.

What skills do you need to work in administration and business?

The topics, subjects, or knowledge areas workers rate as most important are clerical and technology tasks such as knowledge of office software programs, such as spreadsheets and databases, organisational abilities and good time management and problem solving skills.

Employers look for workers in Business and Administration that have:

  • good word processing skills
  • proficiency with managing files and records
  • the ability to design forms and documents
  • skills with other general office work
  • a solid organisational foundation
  • customer and personal services skills

An understanding of customer needs, providing good quality service, and measuring customer satisfaction, are skills that are also desired. The planning and coordination of people and resources is vital and skills in recruiting and training people might come in handy.

Below are more key facts that you need to know about embarking on a career in Business and Administration.

I believe it compliments my current administration experience. I feel I am now of more value to my employer and it has also improved my resume for any future job opportunities that may arise.
Student Q&A: Jayden Tilley
, Business Faculty Student - Business Administration
Read the full testimonial

Administration and business industry insights

There's no doubt that the area of Administration and Business is an exciting and growing profession, which offers stability, career fulfillment and a wide variety of job roles.

Administration and Business Outlook
  • Future job growth
    Strong growth expected
    *Up to 29,000 job openings over the next 5 years. *Source
  • Occupation size
    There are 24,900 workers in this (or similar) professions.*Source
  • Regions
    Most regions
    Job roles for this profession can be found in most areas of Australia.*Source
Administration and Business Salary
  • Full time
    Small Business Owners
    Average of $67,000 – 148,500 per annum
  • Full time
    Office Administrators
    Average of $55,000 – 63,000 per annum
  • Full time
    General Managers
    Average of $150,000 – 300,000 per annum
  • Considerations
    Your salary will be based on previous experience, where you are working and the type of role you take on.
Administration and Business Age Range
  • 34 years old and younger
  • 35-54 years
  • 55 years and older
Administration and Business Education Levels
  • Below Certificate III
  • Certificate III and IV
  • Diploma and above

* All information on this page has been complied using figures from and the Australian Government's - all figures are indications only, and are accurate at time of publication. Please do your own research before selecting a course or career.

Why study administration and business with Upskilled?

Upskilled’s Administration and Business courses are delivered online, giving you the flexibility to enrol anytime of the year and study at your own pace.

What will you learn?

Among other things, you'll learn how to provide personal leadership and to implement and monitor WHS policies, procedures and programs to meet legislative requirements. You’ll also learn about professional development and how to effectively manage your work priorities.

If you choose to study Administration and Business, you might also focus on how to:

  • design and develop complex text documents
  • show leadership in the workplace.

As good leadership comes with being an effective communicator, you will also be trained in soft skills involving:

  • team communication
  • customer service
  • personal mentorship
  • fostering positive client relationships.

Other skills you might develop are:

  • how to identify risk
  • apply risk management processes
  • how to implement continuous improvement in the workplace.

Completing a course under the Administration and Business online course portfolio will have you well-equipped to pursue managerial, administrative, and customer service roles (among many others) across a wide range of industries in Australia. You will also gain the knowledge and skillset required to pursue a business venture of your own.

What other study perks do you get with Upskilled?

Furthermore, your online course includes:

  • comprehensive student support to help you throughout your study
  • a dedicated online lecturer will be provided to assist you in your learning process and offer academic support
  • access to a range of collaboration and communication tools that enable you to network and discuss with other students in your field, further enriching your overall student experience.

Some of the diplomas and certificates allow you to graduate with a Nationally Recognised Qualification that can boost your chances of employment and more opportunities to accelerate your learning even further.

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