This qualification is ideal if you want to flex your critical thinking skills and better understand how to best support clients when it comes to IT problems. It will give you the opportunity to gain hands-on skills in running standard diagnostic tests, maintaining and repairing IT equipment and software, and producing digital text documents, which are commonly done by an IT professional.
The course is structured to cover a broad range of ICT concepts, giving you the chance to explore different subject areas to help you decide where to specialise in. From the online course work, you'll learn how to:
- Develop critical thinking skills
- Work effectively in a team
- Manage the security of personal and sensitive information
- Provide ICT advice to clients
- Troubleshoot ICT problems
- Basics of python programming
- Install and optimise Operating systems.
- Build a basic web page
- Basics of cloud computing.
- Develop images for websites
Other personal skills you may learn along the way include:
- Collaborating with others
- Improving analytical skills
Work in a simulated workplace
In order to feel "work-ready" in the ICT industry, Upskilled ensures that you're working on real world scenarios.
By offering a simulated workplace, you'll get the chance to work on tasks that are commonly done in an ICT work environment. You'll have access to the simulated workplace via our customised learning platform, MyUpskilled. The aim of working in the simulated workplace is to set a context to the assessment tasks you would be required to complete.
By choosing Upskilled, you will have access to additional resources that can help with your studies. These aim to enhance your online learning experience, making it interactive and engaging. These include:
- Access to Upskilled's customised learning platform, MyUpskilled
- Student Support Team
- Core and specialist trainers
- Online tutorials
Video content access to:
Access to Pluralsight is provided as you progress throughout the course and may not be available or relevant in every unit.
Recognition of Prior Learning / Credit Transfer
You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) provided that you have supporting evidence of any prior education and work experience. This can either reduce your study load or shorten the duration of your course. Prior to enrolment, please speak with your Education Consultant for further details.
After enrolment, you can download the application from MyUpskilled, or on request from Student Support. A trainer will be then be assigned to assess your elibigility for RPL and/or CT.
This course contains research-based assessments. In these you will be answering questions that require your own thoughts and input from the concepts covered. You'll also work on scenario-based projects and have the opportunity to build your own portfolio containing digital assets (photography, audio, video, text), which can be used when applying for jobs.