ICT40120 - Certificate IV in Information Technology

Study mode online

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Nationally recognised

Average 12-18 months

20 units of competency

Flexible payments available

Course Summary

Duration

Average 12-18 months

Units

20 units of competency

Looking to further sharpen your IT skills? Our ICT40120 – Certificate IV in Information Technology (Release 4) is your ideal launchpad to acquiring introductory skills in programming, cyber security, website development, and other in-demand areas of tech.

Through exploring both the technical and transferable skills necessary for an IT career, you’ll be well-equipped to pursue numerous pathways, including roles such as computer technician or help desk officer.

What you'll learn

This qualification comprises of a broad range of IT skills and concepts, helping you strengthen basic competencies or explore the various pathways the field has to offer. From the online course work, you'll learn how to:

Develop your critical thinking skills
Learn to design dynamic, professional websites
Acquire basic cybersecurity skills
Understand common ICT practices
Deliver quality support to clients or customers

Other personal skills you may learn along the way include:

Effective communication and collaboration
Acquiring a “lifelong learner” mindset
Problem-solving and analysis

**Get AWS* certified!**

Students who enrol into this qualification receive access to official AWS content.

Upskilled offers the AWS Academy Cloud Foundations course as an additional learning content, providing knowledge around IT services and their uses in the AWS Cloud, cloud fluency, and setting up AWS-focused projects. Finally, the course will prepare you for the AWS Certified Cloud Practitioner certification.

AWS IT certifications are one of the hottest around, and are highly valued by those interested in enhancing their career as an AWS IT professional.

In addition, Upskilled students who complete this course will receive a discount voucher for 50% off their certification exam.

_{*Please note that the AWS inclusion of this course is non-accredited and does not classify as Nationally Recognised Training (NRT) or falls under the Australian Qualifications Framework (AQF).}

Looking to study an IT specialisation? Check out our other exclusive course programs below:

Work in a simulated workplace

In order to feel "work-ready" in the ICT industry, Upskilled ensures that you're working on real world scenarios.

By offering a simulated workplace, you'll get the chance to work on tasks that are commonly done in an ICT work environment. You'll have access to the simulated workplace via our customised learning platform, MyUpskilled. The aim of working in the simulated workplace is to set a context to the assessment tasks you would be required to complete.

Inclusions

By choosing Upskilled, you'll gain access to supplementary resources that can help with your studies. These inclusions aim to enhance your online learning experience, making it interactive and engaging. These include:

Access to Upskilled's customised learning platform, MyUpskilled
Student Support Team
Specialist trainers
Online tutorials

Video content access to:

Pluralsight
LinkedIn Learning

AWS Academy Cloud Foundations course inclusion

Students enrolled in Upskilled’s ICT40120 – Certificate IV in Information Technology will be automatically enrolled into the AWS short course once they commence the Upskilled unit: “ICTCLD301 Evaluate characteristics of cloud computing solutions and services”. Once enrolled students have access for 3 months to complete the modules.

AWS Academy Cloud Foundations students will also receive a certification exam discount code for 50% off their exam. Students who successfully complete the course will also receive a digital credential from AWS.

Learn more about the AWS short course details here.

Recognition of Prior Learning / Credit Transfer

You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) provided that you have supporting evidence of any prior education and work experience. This can either reduce your study load or shorten the duration of your course. Prior to enrolment, please speak with your Education Consultant for further details.

Following enrolment, you can request further information from Student Support. A trainer will then be assigned to assess your eligibility for RPL and/or CT.

Assessment

This course will have you undertake summative and formative assessments, write reports and/or create a portfolio, and participate in role-playing scenarios. You'll also be working on a variety of projects that require your own research as well as answering various written/oral questions that apply the theory you learn into practice.

The AWS Certification exam is a proctored exam which is booked through Pearson VUE, and is separate to this qualification.

Hear from our students about their experience studying with Upskilled:

Course Detail

Want to be a better collaborator? Seeking stronger skills in customer support? Looking to challenge your skills in critical thinking?

For existing IT workers or industry entrants exploring their options, this qualification effectively builds on your soft skills in IT, while granting you technical, hands-on practice with programming basics; network security; website design and content creation.

Additionally, learn to better solve the problems of clients, work effectively among teams, and keep up-to-date on the latest tech practices – all skills required of any IT career.

About Self-Paced Learning

Upskilled wants to ensure that you get the best online learning experience, which is why we offer flexible and self-paced courses to suit your needs.

While online learning provides you with the flexibility of managing both your personal and work schedule, it's important to have a consistent approach so you don't fall behind.

We want to help you succeed, which is why all the courses delivered through Upskilled come with a training plan to help you stay on track.

On average, Upskilled students take approximately 13 months to finish a course.

Simply put, the more hours you dedicate to your course, the closer you'll be to the finish line.

Course Duration

This course is designed to be completed within 12-18 months.

There is no minimum timeframe to complete this course. Students who are highly motivated, well-organised, experienced and committed to making time to study can complete the qualification at an accelerated pace.

Please speak with one of our Education Consultants about your study and course completion goals.

Course Structure

To satisfy the requirements of this qualification, you'll need to complete the following units of competency.

ICTICT426

Identify and evaluate emerging technologies and practices

This unit describes the skills and knowledge required to identify emerging technologies and practices in the ICT sector and evaluate their potential impact on organisational practices. It applies to individuals who work across a wide range of information technology (IT) areas, including technical support, network administration, web technologies, software applications and digital media technologies.
ICTPRG302

Apply introductory programming techniques

This unit describes the skills and knowledge required to create simple applications through introductory programming techniques. It applies to those who have responsibility for creating applications and includes applying language syntax, control structures to create code, using programming standards, testing and debugging.
ICTICT451

Comply with IP, ethics and privacy policies in ICT environments

This unit describes the skills and knowledge required to comply with the protection and lawful use of intellectual property (IP) and to implement relevant organisational ethics and privacy policies. It applies to individuals who are required to use IP owned by other persons and organisations, and to support organisations and stakeholders with the compliance of organisational ethics, and privacy policies.
BSBXCS404

Contribute to cyber security risk management

This unit describes the skills and knowledge required to contribute to cyber security risk management, which includes assisting in developing and managing associated risk management strategies. It applies to those working in a broad range of industries and job roles who work alongside technical experts to develop cyber security risk-management strategies.
ICTICT443

Work collaboratively in the ICT industry

This unit describes the skills required to work collaboratively in virtual Information and Communications (ICT) team environments to achieve organisational objectives. It includes contributing to performance and capability within teams, participating in team activities, exchanging knowledge and skills and providing support to team members. It applies to all individuals who work in teams that utilise multiple technologies to complete a collective task.
ICTSAS432

Identify and resolve client ICT problems

This unit describes the skills and knowledge required to identify, record, prioritise and resolve client Information and Communications Technology (ICT) support activities and escalate as required. It applies to experienced individuals who use specialised and technical knowledge to take responsibility in providing client-based ICT support to end users in an office or working environment.
BSBCRT404

Apply advanced critical thinking to work processes

This unit describes the skills and knowledge required to use advanced-level critical thinking skills in a professional context. This includes using methods of analysis, synthesis and evaluation. This unit applies to individuals who evaluate processes, products and services that may be proposed or already existing. This unit applies to individuals who are typically responsible for developing work processes, products and services that may be proposed or already existing.
ICTCLD301

Evaluate characteristics of cloud computing solutions and services

This unit describes the skills and knowledge required to undertake a basic review and analysis of cloud computing delivery and deployment models to support the needs of a business. The unit applies to individuals engaged in the basic review of a cloud computing solutions for a business or enterprise.
BSBXCS303

Securely manage personally identifiable information and workplace information

This unit describes the skills and knowledge required to securely manage personally identifiable information (PII) and workplace information. It applies to those working in a broad range of industries and job roles under some supervision and guidance who manage large amounts of PII and workplace information.
ICTNWK420

Install and configure virtual machines

This unit describes the skills and knowledge required to develop and implement virtualisation technologies with the goal of providing a more sustainable information and communications technology (ICT) environment. It applies to individuals who work in the network area of organisations and are responsible for the use of virtual machines to increase sustainability.
ICTCLD401

Configure cloud services

This unit describes the skills and knowledge required to configure core cloud services including compute, storage, databases and autoscaling according to business needs and workload. The unit applies to cloud computing architects, developers and cloud engineers utilising cloud services and those engaged in deploying cloud computing solutions for a business.
ICTICT441

Provide one-to-one instruction

This unit describes the skills and knowledge required to convey technical information to an individual client for their specific use. It applies to individuals who are competent in a wide range of general Information and Communications Technologies (ICT), and support clients in technical areas, including instructing others on an individual basis.
ICTSAS442

Provide first-level remote help desk support

This unit describes the skills and knowledge required to resolve first-level user support issues and change requests remotely for a range of Information and Communications Technology (ICT) systems. It applies to experienced individuals who, while working under a level of supervision, have responsibility in a frontline technical support capacity to exercise discretion and judgement using required knowledge to provide assistance and remote help desk support to clients.
ICTSAS443

Support operating system users and troubleshoot applications

This unit describes the skills and knowledge required to support users who run operating systems (OS) in a corporate or home environment and to troubleshoot applications on a range of Information and Communications Technology (ICT) devices. It applies to individuals who provide frontline support to users and apply technical and specialised knowledge to fault finding and problem solving.
ICTWEB431

Create and style simple markup language documents

This unit describes the skills and knowledge required to design and create basic markup language documents and cascading style sheets (CSS) in order to define the structure and style of a website. It applies to individuals in ICT roles who are required to create web pages with consistency in appearance and user experience.
ICTWEB432

Design website layouts

This unit describes the skills and knowledge required to design a website to client specifications, within a particular technical and human interface environment. The unit applies to those who are responsible for the analysis, documentation and design of the human computer interface, including requirements that drive design for either internal or external clients.
ICTPRG437

Build a user interface

This unit describes the skills and knowledge required to design, build and test a user interface (UI) to specification, including command-line interfaces (CLI), graphical user interfaces (GUI), web user interfaces (WUI) and natural user interfaces (NUI). It applies to those who work as user-interface designers and are responsible for specifying the layout and style of the desired user interface. This includes developers working in the area of user interface design and implementation.
ICTPRG436

Develop mobile applications

This unit describes the skills and knowledge required to develop, debug, test and deploy applications for hand-held devices using development platform environments. It applies to those who are involved in programming and software development and have responsibility for creating applications in small to medium businesses.
ICTICT435

Create technical documentation

This unit describes the skills and knowledge required to create technical documentation that is clear and understandable for the target audience and both easy to navigate and apply. It applies to individuals working as technical writers, designers, developers and support staff, who are required to produce technical support documents of Information and Communications Technology (ICT) related work.
BSBPEF402

Develop personal work priorities

This unit describes the skills and knowledge required to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance. The unit applies to individuals who are required to design their own work schedules and work plans and to establish priorities for their work. They will typically hold some responsibilities for the work of others and have some autonomy in relation to their own role.

Completion Certificate

Entry requirements

Start date

There are no formal entry requirements for this course. To make sure you get the most out of training with us, the following enrolment process applies:

Once you have inquired, one of our friendly Education Consultants will contact you to ensure you have the right pre-existing knowledge and skills to achieve your chosen qualification.
A short language, literacy and numeracy assessment will need to be completed upon enrolment.

To successfully complete this course, we recommend the following:

Have the ability to read and write in English and display numeracy skills up to a minimum level of Year 10.
Have access to a modern computer with high-speed internet.
Have access to a device with audio/video recording and playback capabilities.
Have basic computing skills, including the ability to make and upload short videos.

Payment Options

Pay Upfront & Save

Upfront Price: $3,950

RRP $4,950

Save $1,000 when you pay upfront

Spread the cost

Ask about our affordable fortnightly and monthly payment plan options.

Call us to find out more. Terms & Conditions Apply

Government funding

At both a state and federal level, government commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants are provided incentives by the Government to undertake training and/or find that their courses are heavily subsidised.

Government funding options for:
Certificate IV in Information Technology

Major schemes include:

Check your eligibility

An Upskilled education consultant will contact you within 48 hours

Career outcomes

Students who successfully complete this qualification may be able to pursue the following career outcomes.

Education pathways

If you successfully complete the ICT40120 - Certificate IV in Information Technology, you may be able to continue your education and study the ICT50120 - Diploma of Information Technology. You can choose from the following specialisations:

Educators

Our IT trainers are highly dedicated and have the technical skills and knowledge needed to get you up-to-date with the latest trends in the industry. With a range of qualifications offered in web development, cyber security and networking, our specialist trainers will provide you with the guidance needed to find career success in IT.

The IT faculty will give you the opportunity to build rapport with your trainers during your studies. The facilitation of 'Ask Me Anything' sessions over Zoom may be done throughout your course where you can receive further support and guidance by your trainers. It also gives you the opportunity to virtually collaborate with other students when undertaking your assessments.

FAQs

What are the benefits of studying a ICT40120 - Certificate IV in Information Technology?

The benefits of studying the ICT40120 - Certificate IV in Information Technology is a broad qualification that will provide you with an overview in some key areas of tech including programming, web development and cyber security. This is an ideal course to study if you're looking to pursue the career pathways of computer technician or help desk officer.

There are plenty of other benefits that come with studying the ICT40120 - Certificate IV in Information Technology including:

Having access to the Amazon Web Services (AWS) Academy Cloud Foundations. This is additional learning content included in this course where you'll have the opportunity to build knowledge and skills around IT services and setting up AWS-focused projects.
You'll learn some valuable transferable skills including problem-solving, communication and collaboration.
This course is delivered online, which can help you balance your work and personal priorities without disruption.

What are the benefits of choosing a career in Information Technology?

Choosing a career in Information Technology can be the launchpad to starting a pathway in tech. With many specialisations to choose from, you'll be able to explore different interests before deciding whether you want to be in a specialist or generalist type of role.

No matter what you decide, there are several benefits that comes with choosing a career in Information Technology including:

You'll be in a career that pays well. IT professionals generally get paid well as the more experienced you are, the higher the salary.
Information Technology is a respected profession, with digital skills being in-demand.
The variety of work available. If you're entering the Information Technology field, you're not only subject to a technician or help desk support role. You can also pursue a variety of roles that specialise in a specific skill set such as cyber security, programming or systems administration.

How to apply for a ICT40120 - Certificate of Information Technology?

To enrol in the ICT40120 - Certificate IV of Information Technology, you'll need to first submit an enquiry form via our website. You'll need to provide the following details:

Your Name
Best Phone Number
Email Address

In addition to this, you'll need to answer the question, 'What best describes you?' You'll need to pick the statement that best describes you:

I'm starting my career
I'm looking to change careers
I'm returning to work
I'm looking for a promotion
I want to expand my skill set

Once you've submitted your online form, one of our education consultants will be in touch within 48 hours.

During the consultation, you'll be able to ask questions regarding payment options, learning content and what career outcomes you can pursue if you complete your studies.

Certificate IV in Information Technology