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Technology

Certificate IV in Information Technology

ICT40120
Next Intake
09 Dec 2024
23 Dec 2024
18 Months
100% Online, Self Paced
20 units of competency
No Exams Ever
Start Immediately
Starting at $80p/w
Recognition

Course Overview

The ICT40120 – Certificate IV in Information Technology (Release 4) is your ideal launchpad for acquiring introductory skills in programming, cybersecurity, website development, and other in-demand tech areas. This course equips you with the technical and transferable skills necessary for various IT careers, including computer technician or help desk officer roles. This course covers programming, cybersecurity, website development, and more, equipping you with technical and transferable skills for diverse career opportunities.


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What you'll learn

This qualification covers a broad range of IT skills and concepts, strengthening basic competencies and exploring various pathways through comprehensive online coursework. You'll learn how to:

  • Develop your critical thinking skills
  • Learn to design dynamic, professional websites
  • Acquire basic cybersecurity skills
  • Understand common ICT practices
  • Deliver quality support to clients or customers

Technologies Covered

  • Artificial Intelligence
  • Python
  • HTML
  • CSS
  • JavaScript
  • C#
  • XAML
  • Microsoft
  • Cyber Security
  • AWS
  • Cloud
  • Compliance
  • Communication
  • Networking
  • SEO
  • HyperV
  • Productivity Tools
  • Troubleshooting
  • Structured Query Language (SQL)

Introducing the Upskilled Tech Job Portal

Step into a world of opportunities with Upskilled's exclusive Technology Job Portal — your gateway to the future. As part of our commitment to your success, all Upskilled students gain free access to an innovative platform to connect directly with leading employers looking for the talent and expertise you're developing right now. This isn't just education; it's your launching pad into the career of your dreams. Enrol in any Upskilled Technology Course today, and take the first step towards a brighter, more connected future.

Get in touch to know more!

Studying with Upskilled

What's Included?

By choosing Upskilled's ICT40120 Certificate IV in Information Technology, you'll gain access to resources that enhance your online learning experience, making it interactive and engaging:

Technology Job Portal

Connect directly with employers seeking your new skills.

Industry-Relevant Learning

Access top vendor content like Microsoft and prepare for certifications.

LinkedIn Learning

Enjoy access to video tutorials from industry leaders.

MyUpskilled Platform

Access course materials through our customised learning platform.

Student Support

Get help from our dedicated Australian-based support team.

Specialist Trainers

Learn from experts with decades of industry experience.

Modules

To satisfy the requirements of this qualification, you'll need to complete the following units of competency.

This unit describes the skills and knowledge required to identify emerging technologies and practices in the ICT sector and evaluate their potential impact on organisational practices. It applies to individuals who work across a wide range of information technology (IT) areas, including technical support, network administration, web technologies, software applications and digital media technologies.

This unit describes the skills and knowledge required to create simple applications through introductory programming techniques. It applies to those who have responsibility for creating applications and includes applying language syntax, control structures to create code, using programming standards, testing and debugging.

This unit describes the skills and knowledge required to comply with the protection and lawful use of intellectual property (IP) and to implement relevant organisational ethics and privacy policies. It applies to individuals who are required to use IP owned by other persons and organisations, and to support organisations and stakeholders with the compliance of organisational ethics, and privacy policies.

This unit describes the skills and knowledge required to contribute to cyber security risk management, which includes assisting in developing and managing associated risk management strategies. It applies to those working in a broad range of industries and job roles who work alongside technical experts to develop cyber security risk-management strategies.

This unit describes the skills required to work collaboratively in virtual Information and Communications (ICT) team environments to achieve organisational objectives. It includes contributing to performance and capability within teams, participating in team activities, exchanging knowledge and skills and providing support to team members. It applies to all individuals who work in teams that utilise multiple technologies to complete a collective task.

This unit describes the skills and knowledge required to use advanced-level critical thinking skills in a professional context. This includes using methods of analysis, synthesis and evaluation. This unit applies to individuals who evaluate processes, products and services that may be proposed or already existing. This unit applies to individuals who are typically responsible for developing work processes, products and services that may be proposed or already existing.

This unit describes the skills and knowledge required to undertake a basic review and analysis of cloud computing delivery and deployment models to support the needs of a business. The unit applies to individuals engaged in the basic review of a cloud computing solutions for a business or enterprise.

This unit describes the skills and knowledge required to securely manage personally identifiable information (PII) and workplace information. It applies to those working in a broad range of industries and job roles under some supervision and guidance who manage large amounts of PII and workplace information.

This unit describes the skills and knowledge required to develop and implement virtualisation technologies with the goal of providing a more sustainable information and communications technology (ICT) environment. It applies to individuals who work in the network area of organisations and are responsible for the use of virtual machines to increase sustainability.

This unit describes the skills and knowledge required to configure core cloud services including compute, storage, databases and autoscaling according to business needs and workload. The unit applies to cloud computing architects, developers and cloud engineers utilising cloud services and those engaged in deploying cloud computing solutions for a business.

This unit describes the skills and knowledge required to convey technical information to an individual client for their specific use. It applies to individuals who are competent in a wide range of general Information and Communications Technologies (ICT), and support clients in technical areas, including instructing others on an individual basis.

This unit describes the skills and knowledge required to identify, record, prioritise and resolve client Information and Communications Technology (ICT) support activities and escalate as required. It applies to experienced individuals who use specialised and technical knowledge to take responsibility in providing client-based ICT support to end users in an office or working environment.

This unit describes the skills and knowledge required to resolve first-level user support issues and change requests remotely for a range of Information and Communications Technology (ICT) systems. It applies to experienced individuals who, while working under a level of supervision, have responsibility in a frontline technical support capacity to exercise discretion and judgement using required knowledge to provide assistance and remote help desk support to clients.

This unit describes the skills and knowledge required to support users who run operating systems (OS) in a corporate or home environment and to troubleshoot applications on a range of Information and Communications Technology (ICT) devices. It applies to individuals who provide frontline support to users and apply technical and specialised knowledge to fault finding and problem solving.

This unit describes the skills and knowledge required to design and create basic markup language documents and cascading style sheets (CSS) in order to define the structure and style of a website. It applies to individuals in ICT roles who are required to create web pages with consistency in appearance and user experience.

This unit describes the skills and knowledge required to design a website to client specifications, within a particular technical and human interface environment. The unit applies to those who are responsible for the analysis, documentation and design of the human computer interface, including requirements that drive design for either internal or external clients.

This unit describes the skills and knowledge required to design, build and test a user interface (UI) to specification, including command-line interfaces (CLI), graphical user interfaces (GUI), web user interfaces (WUI) and natural user interfaces (NUI). It applies to those who work as user-interface designers and are responsible for specifying the layout and style of the desired user interface. This includes developers working in the area of user interface design and implementation.

This unit describes the skills and knowledge required to retrieve and manipulate information stored in information systems using a query language. It applies to those who are involved in a range of work environments, who are required to extract information from a relational database by creating and running queries.

This unit describes the skills and knowledge required to create technical documentation that is clear and understandable for the target audience and both easy to navigate and apply. It applies to individuals working as technical writers, designers, developers and support staff, who are required to produce technical support documents of Information and Communications Technology (ICT) related work.

This unit describes the skills and knowledge required to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance. The unit applies to individuals who are required to design their own work schedules and work plans and to establish priorities for their work. They will typically hold some responsibilities for the work of others and have some autonomy in relation to their own role.

Industry Outlook

Find out why IT is one of the hottest occupations to be in:

Market Growth

+16% YoY

over the next few years
Salary

$75K Annual Salary

Average Salary Full-time
Jobs

59,200

professionals predicted to be employed in Australia by 2024

Payment Options

Pay Upfront - Save up to 30%
You pay $3600
RRP $5100
Spread the Cost - No Set-up Fee
You pay $80 per week*
*Paid fortnightly or monthly

Government funding

At both a state and federal level, government commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants are provided incentives by the Government to undertake training and/or find that their courses are heavily subsidised.

Government funding options for:
Certificate IV in Information Technology

Major schemes include:


An Upskilled education consultant will contact you within 48 hours

Our Trainers

Upskilled IT trainers are industry professionals with extensive experience and expertise, dedicated to providing practical, hands-on learning. They are committed to helping students develop the skills to succeed in the fast-paced and ever-evolving tech industry.

Hear from our past students

Great place to learn online!

I completed my Diploma in IT with Upskilled. I was very happy with my experience. This was done entirely online. I had access to all the online materials required through their portal which was very easy to navigate and find. Each course within my diploma was broken into into smaller modules, covering learning material and then an assessment over the materials provided.

I was really worried that I would struggle completing a diploma if I started one but they had so many areas for support including online courses and access to email the tutors directly through out my course. I want to give special thanks to my tutors especially Russell James for all their help and guidance through the course. I could not reccomend this enough!

Gave me the knowledge needed to excel

Upskilled made the learning extremely user friendly and engaging for remote Study. The only downside being my overall commitment to finishing! Through the education and learning I took from the CERT IV in ICT I was able to obtain an ICT Manager position at my work which was the goal of mine when I first commenced study through Upskilled.


I could not have achieved the position I have been offered without the learnings I have taken forward in this course and I want to take the time to encourage others to undertake study through Upskilled.

Stay on Track for Success

Completing the Certificate IV IT Web Development course with Upskilled was a great experience. Upskilled provides a straightforward training plan. Following it is key, especially if you're working full time. The course covers what you need for real-world application in IT web development.

The online platform is easy to navigate, making it simpler to follow the training plan. Quick responses from the support team help you stay on track. If you're working full time, sticking to the training plan is crucial. It helps you manage your time effectively and get the most out of the course. In a nutshell, Upskilled is a solid choice, but success depends on keeping up with the training plan, especially for those working full time.

Upskilled is waaaay up there!

I had a great time learning computer programming in upskilled. The support is amazing and the study aid is amazing. Trainers MD and Matthew are very helpful. Vikram who is my instructor for cloud computing is very supportive and patient. I have enjoyed every bit of my subject even the most boring ones. I recommend upskilled. It is a great learning institution that encourages a supportive and a holistic learning environment. They also make you think beyond the box. My study here enabled me to perform a lot of process improvement, and near automation of some of the most important process we do at our work. I only wish upskilled offers gaming development and gaming art in their future courses as i am leaning to those specialties. But overall, the study is definitely worth it. Do it now. Start your year and build something your future self would thank you. I know i did. I mean thanking myself. Not you.

How to enrol

Step 1
Fill out the enquiry form or request a callback

A friendly Education Consultant will be in touch to answer all your questions.

Step 2
Complete an enrolment form

Include your details, proof of previous learning, address verification, and preferred payment option to finalise your enrolment.

Step 3
Get started on your new future

We will invite you to an online orientation session and you can get started on your course. 

What you need to know

Entry Requirements

There are no formal entry requirements for the ICT40120 - Certificate IV in Information Technology course. To ensure you get the most out of your training, the following process applies:

Recommended Skills and Resources:
  • English literacy and numeracy skills at a Year 10 level.
  • Access to a modern computer with high-speed internet.
  • Access to a device with audio/video recording capabilities.
  • Basic computing skills, including video creation and uploading.

Self-Paced Learning and Course Duration

Upskilled's flexible, self-paced courses let you balance personal and work schedules. With a training plan to keep you on track, most students complete the course in 12-18 months, but motivated learners can finish faster. Speak with an Education Consultant to discuss your study and completion goals.

Assessment

The ICT40120 Certificate IV in Information Technology online course includes research-based assessments where you'll answer questions based on covered concepts. You'll also work on scenario-based projects and build a portfolio of digital assets (photography, audio, video, text) to showcase your skills when applying for jobs.

Work in a Simulated Workplace

Gain practical experience by working on real-world tasks in a simulated ICT workplace. Access this environment through our MyUpskilled platform and develop job-ready skills while completing online assessment tasks.

Recognition of Prior Learning / Credit Transfer

You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) with supporting evidence of prior education or work experience. This can reduce your study load or course duration. Speak with your Education Consultant before enrolment for details, or download the application from MyUpskilled after enrolment. A trainer will assess your eligibility.

Dedicated IT Trainers

Our IT trainers are dedicated professionals with the skills and knowledge to keep you updated on the latest industry trends. They offer qualifications in web development, cybersecurity, and networking, providing the guidance you need to succeed in IT.

The IT faculty fosters a supportive learning environment with 'Ask Me Anything' Zoom sessions, where you can receive guidance and collaborate with fellow students.

FAQs

The benefits of studying the ICT40120 - Certificate IV in Information Technology is a broad qualification that will provide you with an overview in some key areas of tech including programming, web development and cyber security. This is an ideal course to study if you're looking to pursue the career pathways of computer technician or help desk officer.

There are plenty of other benefits that come with studying the ICT40120 - Certificate IV in Information Technology including:

  • Having access to the Amazon Web Services (AWS) Academy Cloud Foundations. This is additional learning content included in this course where you'll have the opportunity to build knowledge and skills around IT services and setting up AWS-focused projects.
  • You'll learn some valuable transferable skills including problem-solving, communication and collaboration.
  • This course is delivered online, which can help you balance your work and personal priorities without disruption. 

Choosing a career in Information Technology can be the launchpad to starting a pathway in tech. With many specialisations to choose from, you'll be able to explore different interests before deciding whether you want to be in a specialist or generalist type of role. 

No matter what you decide, there are several benefits that comes with choosing a career in Information Technology including:

  • You'll be in a career that pays well. IT professionals generally get paid well as the more experienced you are, the higher the salary.
  • Information Technology is a respected profession, with digital skills being in-demand.
  • The variety of work available. If you're entering the Information Technology field, you're not only subject to a technician or help desk support role. You can also pursue a variety of roles that specialise in a specific skill set such as cyber security, programming or systems administration. 
To enrol in the ICT40120 - Certificate IV of Information Technology, you'll need to first submit an enquiry form via our website. You'll need to provide the following details:
  • Your Name
  • Best Phone Number
  • Email Address
In addition to this, you'll need to answer the question, 'What best describes you?' You'll need to pick the statement that best describes you:
  • I'm starting my career
  • I'm looking to change careers
  • I'm returning to work
  • I'm looking for a promotion
  • I want to expand my skill set
Once you've submitted your online form, one of our education consultants will be in touch within 48 hours. 

During the consultation, you'll be able to ask questions regarding payment options, learning content and what career outcomes you can pursue if you complete your studies.