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ICT50220

Diploma of Information Technology

Passionate about computer systems and software? Our Online qualification enhances leadership skills while offering a comprehensive overview of the IT industry. Gain knowledge in networking, IT support, programming, and data analysis.

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Study mode online
Enrol anytime
Nationally recognised
18-24 months
20 units
Flexible payments available
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Course Summary

Duration
18-24 months
Units
20 units of competency
Immerse yourself in the digital world with our online ICT50120 - Diploma of Information Technology (Release 2). This online course offers a comprehensive overview of the IT industry, equipping you with key skills in networking, IT support, and programming. Ideal for aspiring IT managers and team leaders, the curriculum enhances critical thinking, emotional intelligence, and leadership abilities essential for team management.

What You'll Learn

In this online ICT50120 - Diploma of Information Technology course, you'll gain skills to pursue managerial and senior IT roles:

  • Promote cyber security awareness and implement best practices in the workplace.
  • Install and manage complex ICT networks.
  • Analyse and interpret cyber threat data.
  • Install and upgrade operating systems.
  • Develop dynamic web pages.

Technologies Covered

You will work with a range of key technologies, including:

  • Programming and Markup Languages: HTML, CSS, JavaScript, PHP, C#, XAML
  • Database Management: SQL
  • Platforms and Frameworks: Android, .Net Framework, VMware Workstation, HyperV
  • Server and Network Management: Microsoft Windows Server, Windows Server Routing
  • Collaboration Tools: SharePoint and Teams Administration

What's Included?

Upskilled's ICT50220 Diploma of Information Technology online course provides you access to resources that enhance your online learning experience, making it interactive and engaging:

  • Specialist Trainers: Learn from experts with decades of industry experience.
  • Student Support: Get help from our dedicated Australian-based support team.
  • MyUpskilled Platform: Access course materials through our customised learning platform.
  • LinkedIn Learning: Enjoy video tutorials from industry leaders.
  • Industry-Relevant Learning: Access top vendor content from Microsoft and VMware Academy to help prepare for certifications.
  • Technology Job Portal: Connect directly with employers seeking your new skills.

VMware Training and Certification*

Enrol in our ICT50220 Diploma of Information Technology and benefit from integrated VMware training that enhances your qualifications in virtual computing environments.

  • ICTNWK420 - Install and Configure Virtual Machines: prepares you for the VMware Academy Micro Course on Cloud and Virtualisation Concepts, where you can earn a digital badge.

Theis units provide the essential skills and training needed to secure VMware certifications that are highly valued in the IT industry.

*Please note that the VMware inclusion of this course is non-accredited and does not classify as Nationally Recognised Training (NRT) or falls under the Australian Qualifications Framework (AQF). 

Introducing the Upskilled Tech Job Portal

Step into a world of opportunities with Upskilled's exclusive Technology Job Portal — your gateway to the future. As part of our commitment to your success, all Upskilled students gain free access to an innovative platform to connect directly with leading employers looking for the talent and expertise you're developing right now. This isn't just education; it's your launching pad into the career of your dreams. Enrol in any Upskilled Technology Course today, and take the first step towards a brighter, more connected future.

Get in touch to know more!

Course Detail

Self-Paced Learning and Course Duration

Upskilled's flexible, self-paced online courses let you balance personal and work schedules. With a training plan to keep you on track, most students complete the course in 12-18 months, but motivated learners can finish faster. Speak with an Education Consultant to discuss your study and completion goals.

Assessment

The ICT50220 - Diploma of Information Technology online course includes research-based assessments where you'll answer questions based on covered concepts. You'll also work on scenario-based projects and build a portfolio of digital assets (photography, audio, video, text) to showcase your skills when applying for jobs.

Work in a Simulated Workplace

Gain practical experience by working on real-world tasks in a simulated ICT workplace. Access this environment through our MyUpskilled platform and develop job-ready skills while completing online assessment tasks.

Recognition of Prior Learning / Credit Transfer

You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) with supporting evidence of prior education or work experience. This can reduce your study load or course duration. Speak with your Education Consultant before enrolment for details, or download the application from MyUpskilled after enrolment. A trainer will assess your eligibility.

Course Structure

To satisfy the requirements of this qualification, you'll need to complete the following units of competency.
  • BSBXCS402
    Promote workplace cyber security awareness and best practices

    This unit describes the skills and knowledge required to promote cyber security in a work area. It applies to those working in a broad range of industries who as part of their job role support policies, procedures and practice within an organisation that promote cyber security.

  • BSBCRT512
    Originate and develop concepts

    This unit describes the skills and knowledge required to originate and develop concepts for products, programs, processes or services to an operational level. The unit applies to individuals who develop concepts for any business or community activity or process. This may include marketing and advertising campaigns, staff development programs, information technology and communication systems, radio and television programs and entertainment events. These individuals operate with a high degree of autonomy and also collaborate with others to generate ideas and refine concepts for implementation.

  • ICTICT532
    Apply IP, ethics and privacy in ICT environments

    This unit describes the skills and knowledge required to maintain professional and ethical conduct, as well as to ensure that personal information of stakeholders is handled in a confidential and professional manner when dealing with stakeholders in an Information and Communications Technology (ICT) environment. It applies to ICT personnel who are required to gather information to determine the organisation's code of ethics and protect and maintain privacy policies and system security.

  • BSBXTW401
    Lead and facilitate a team

    This unit describes the skills and knowledge required to effectively lead and facilitate a team in a workplace within any industry. This unit has a specific focus on the teamwork skills required for team leader or supervisor level (depending on organisational structure) workers with responsibility for others or teams.

  • ICTICT517
    Match ICT needs with the strategic direction of the organisation

    This unit describes the skills and knowledge required to ensure information and communications technology (ICT) products and systems match the strategic direction of the organisation. It applies to individuals whose responsibilities may include improving, evaluating, acquiring, maintaining and supporting ICT for organisations. No licensing, legislative or certification requirements apply to this unit at the time of publication.

  • ICTSAS527
    Manage client problems

    This unit describes the skills and knowledge required to liaise and support clients to manage and resolve problems in an Information and Communications Technology (ICT) environment. It applies to individuals who apply high level technical and specialised knowledge in assisting clients to support, manage and resolve problems.

  • ICTICT435
    Create technical documentation

    This unit describes the skills and knowledge required to create technical documentation that is clear and understandable for the target audience and both easy to navigate and apply. It applies to individuals working as technical writers, designers, developers and support staff, who are required to produce technical support documents of Information and Communications Technology (ICT) related work.

  • ICTCYS407
    Gather, analyse and interpret threat data

    This unit describes the skills and knowledge required to gather data from various sources, analyse, and interpret information for threats, inconsistencies and discrepancies. It applies to individuals who work in information technology security, including network and security specialists, and gather logs from devices, check abnormalities and respond accordingly. These individuals are responsible for supporting and preventing cyber threats attacking data in all business functions and in any industry context.

  • ICTWEB514
    Create dynamic web pages

    This unit describes the skills and knowledge required to produce both server and client-side content for web pages. It applies to individuals working as web developers, who are responsible for creating dynamic pages to provide interaction between the user and the website. They use highly developed technical and analytical skills when developing the user-website interface.

  • ICTWEB513
    Build dynamic websites

    This unit describes the skills and knowledge required to analyse and design websites to meet technical requirements. It applies to individuals working as web developers, who are responsible for the analysis, design, implementation and testing of websites.

  • ICTNWK420
    Install and configure virtual machines

    This unit describes the skills and knowledge required to develop and implement virtualisation technologies with the goal of providing a more sustainable information and communications technology (ICT) environment. It applies to individuals who work in the network area of organisations and are responsible for the use of virtual machines to increase sustainability.

  • ICTSAS518
    Install and upgrade operating systems

    This unit describes the skills and knowledge required to maintain, install new and upgrade existing operating systems (OS) in a medium to large organisation. It applies to individuals who apply technical and specialised knowledge to undertake complex support operations.

  • ICTNWK540
    Design, build and test network servers

    This unit describes the skills and knowledge required to design, install and test servers in complex network environments. It applies to individuals who are employed in network or systems engineering roles or similar and are required to design and build network servers in a complex computing environment of medium-to-large organisations.

  • ICTNWK529
    Install and manage complex ICT networks

    This unit describes the skills and knowledge required to install and manage enterprise-wide information and communications technology (ICT) networks. It applies to individuals with excellent ICT skills who are working as senior networking staff responsible for the sustainability of an organisation by using virtualisation technologies in complex computing environments of medium- to-large companies to provide network services and resources.

  • ICTSAS524
    Develop, implement and evaluate an incident response plan

    This unit describes the skills and knowledge required to develop and implement an incident response plan. The results of the incident response plan must be evaluated if they affect the mission of the organisation. It applies to individuals who apply high-level technical skills and specialised knowledge to provide broad systems administration and support functions.

  • ICTSAS526
    Review and update disaster recovery and contingency plans

    This unit describes the skills and knowledge required to analyse the impact of the system on the organisation and carry out risk analysis, disaster recovery and contingency planning. It applies to individuals who apply a wide range of higher-level technical skills and systematic problem-solving approaches in Information and Communications Technology (ICT) related areas.

  • ICTCLD401
    Configure cloud services

    This unit describes the skills and knowledge required to configure core cloud services including compute, storage, databases and autoscaling according to business needs and workload. The unit applies to cloud computing architects, developers and cloud engineers utilising cloud services and those engaged in deploying cloud computing solutions for a business.

  • ICTICT443
    Work collaboratively in the ICT industry

    This unit describes the skills required to work collaboratively in virtual Information and Communications (ICT) team environments to achieve organisational objectives. It includes contributing to performance and capability within teams, participating in team activities, exchanging knowledge and skills and providing support to team members. It applies to all individuals who work in teams that utilise multiple technologies to complete a collective task.

  • BSBXCS404
    Contribute to cyber security risk management

    This unit describes the skills and knowledge required to contribute to cyber security risk management, which includes assisting in developing and managing associated risk management strategies. It applies to those working in a broad range of industries and job roles who work alongside technical experts to develop cyber security risk-management strategies.

  • BSBPEF402
    Develop personal work priorities

    This unit describes the skills and knowledge required to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance. The unit applies to individuals who are required to design their own work schedules and work plans and to establish priorities for their work. They will typically hold some responsibilities for the work of others and have some autonomy in relation to their own role.

Completion Certificate

Entry requirements

Start date
There are no formal entry requirements for this course. To make sure you get the most out of training with us, the following enrolment process applies:
  • Once you have inquired, one of our friendly Education Consultants will contact you to ensure you have the right pre-existing knowledge and skills to achieve your chosen qualification.
  • A short language, literacy and numeracy assessment will need to be completed upon enrolment. 

To successfully complete this course, we recommend the following:
  • Have the ability to read and write in English and display numeracy skills up to a minimum level of Year 12.
  • Have access to a modern computer with high-speed internet.
  • Have access to a device with audio/video recording and playback capabilities.
  • Have basic computing skills, including the ability to make and upload short videos.

Payment Options

Pay Upfront & Save

Save 25% when you pay upfront

Discounted Upfront Price: $4,125
 

Spread the cost

Payment Plans Available - $85 per week* (paid fortnightly or monthly)
Speak to our Education Consultants to know more about our Flexible Payment Plans.
Call 1300 009 924 to find out more. *Terms & Conditions Apply.

 

RRP $5,500

 

Government funding

At both a state and federal level, government commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants are provided incentives by the Government to undertake training and/or find that their courses are heavily subsidised.

Government funding options for:
Diploma of Information Technology

Major schemes include:

Check your eligibility

An Upskilled education consultant will contact you within 48 hours

Career outcomes

Students who successfully complete this online qualification may be able to pursue the following career outcomes.
Career outcomes
Education pathways
This course might include a pathway to university, which are subject to change. Please speak to one of our Education Consultants for more information.

 Interested in studying a specialisation? Check out some other Information Technology courses below:


Find out why IT is one of the hottest occupations to be in:


Educators

Dedicated IT Trainers

Our IT trainers are dedicated professionals with the skills and knowledge to keep you updated on the latest industry trends. They offer qualifications in web development, cybersecurity, and networking, providing the guidance you need to succeed in IT.

The IT faculty fosters a supportive learning environment with 'Ask Me Anything' Zoom sessions, where you can receive guidance and collaborate with fellow students.

FAQs

What is information technology?

By definition, information technology means building networks of communications for a company, ensuring that data and information is stored securely and that databases are created and administered on a daily basis.

Information technology has plenty of specialisations but skilled workers typically troubleshoot IT problems for the business and ensure that a company's confidential information is not leaked through the risk of cyber security threats.

The ICT50220 - Diploma of Information Technology can provide you with the training needed to get a generalist overview of the IT industry. You'll explore different areas of the industry including networking, programming and IT support. You may also develop relevant transferable skills that can help you find career success in the field, including emotional intelligence, leadership and management as well as critical thinking skills.

We also have short online courses available, including one specific to the IT industry such as the ICTSS00109 - Entry to Tech Skill Set which is a great taster course if you're thinking about changing careers and want to equip yourself with some basic skills in information technology. It can also help you improve on transferable skills such as critical thinking, problem-solving and reviewing and analysing.

If you're thinking about specialising in either cyber security and networking, we also have qualifications like:

 

How long does it take to complete a course in information technology?

The ICT50220 - Diploma of Information Technology has a course duration of up to 18 months. Depending on your skills and experience, you may be able to finish the course at an accelerated pace due to its flexible online delivery.

 

How to enrol in an information technology course?

To enrol in the ICT50220 - Diploma of Information Technology, you'll need to first assess if this is the right course for you and if it will help you achieve your desired career outcomes. Once you're ready, you'll simply need to submit an enquiry form via our website.

The enquiry form will ask you to provide some key information about yourself, including your name, best phone number and email address.

You'll also need to answer the question, What best describes you?, which will help us determine what type of questions we should ask you during your consultation. You have the following options to choose from, picking one that best matches your intentions for your career:

  • Changing careers
  • Looking for a promotion
  • Returning to work
  • Starting your career
  • Expanding your skill set

Once you submit your enquiry form, one of our education consultants will get in touch with you within 48 hours and start the interview process for the qualification. From here, you'll also get the opportunity to ask questions about the payment options, course eligibility and the possible career outcomes you can achieve with the ICT50220 - Diploma of Information Technology.

If you're happy with your consultation, your education consultant will send you through the enrolment form via email, giving you the opportunity to start your learning journey with Upskilled.

 

Enquire today

Sounds just like the course you're after? Speak with a career consultant to discover what it's like to study the ICT50220 - Diploma of Information Technology. Send us an enquiry and we'll get in touch.

*By providing your information, you agree to our Privacy Policy and to receiving email and other forms of communication from Upskilled. You are able to opt-out at any time.

Download course guide

Want to know all about this course? Get our course brochure to discover what it's like to study ICT50220 - Diploma of Information Technology. Submit your details and simply click 'Download'.

Download course guide

Want to know all about this course? Get our course brochure to discover what it's like to study . Submit your details and simply click 'Download'.

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To find out what types of Government funding incentives might be available to you, please complete the form below.

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