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Technology

Diploma of Information Technology

ICT50220
Next Intake
09 Dec 2024
23 Dec 2024
18-24 months
100% Online, Self Paced
20 units of competency
No Exams Ever
Start Immediately
Starting at $75p/w
Recognition

Course Overview

Passionate about computer systems and software? Our Online qualification enhances leadership skills while offering a comprehensive overview of the IT industry. Gain knowledge in networking, IT support, programming, and data analysis. Immerse yourself in the digital world with our online ICT50120 - Diploma of Information Technology (Release 2). This online course offers a comprehensive overview of the IT industry, equipping you with key skills in networking, IT support, and programming. Ideal for aspiring IT managers and team leaders, the curriculum enhances critical thinking, emotional intelligence, and leadership abilities essential for team management.


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What You'll Learn

In this online ICT50120 - Diploma of Information Technology course, you'll gain skills to pursue managerial and senior IT roles:

  • Promote cyber security awareness and implement best practices in the workplace.
  • Install and manage complex ICT networks.
  • Analyse and interpret cyber threat data.
  • Install and upgrade operating systems.
  • Develop dynamic web pages.

Technologies Covered

You will work with a range of key technologies, including:

  • Programming and Markup Languages: HTML, CSS, JavaScript, PHP, C#, XAML
  • Database Management: SQL
  • Platforms and Frameworks: Android, .Net Framework, VMware Workstation, HyperV
  • Server and Network Management: Microsoft Windows Server, Windows Server Routing
  • Collaboration Tools: SharePoint and Teams Administration

VMware Training and Certification*

Enrol in our ICT50220 Diploma of Information Technology and benefit from integrated VMware training that enhances your qualifications in virtual computing environments.

  • ICTNWK420 - Install and Configure Virtual Machines: prepares you for the VMware Academy Micro Course on Cloud and Virtualisation Concepts, where you can earn a digital badge.

These units provide the essential skills and training needed to secure VMware certifications, which are highly valued in the IT industry.

*Please note that VMware's inclusion of this course is non-accredited and does not classify as Nationally Recognised Training (NRT) or fall under the Australian Qualifications Framework (AQF). 

Introducing the Upskilled Tech Job Portal

Step into a world of opportunities with Upskilled's exclusive Technology Job Portal — your gateway to the future. As part of our commitment to your success, all Upskilled students gain free access to an innovative platform to connect directly with leading employers looking for the talent and expertise you're developing right now. This isn't just education; it's your launching pad into the career of your dreams. Enrol in any Upskilled Technology Course today, and take the first step towards a brighter, more connected future.

Get in touch to know more!

Studying with Upskilled

What's Included?

By choosing Upskilled's ICT50120 - Diploma of Information Technology, you'll gain access to resources that enhance your online learning experience, making it interactive and engaging:

Technology Job Portal

Connect directly with employers seeking your new skills.

Industry-Relevant Learning

Access top vendor content like Microsoft and prepare for certifications.

LinkedIn Learning

Enjoy access to video tutorials from industry leaders.

MyUpskilled Platform

Access course materials through our customised learning platform.

Student Support

Get help from our dedicated Australian-based support team.

Specialist Trainers

Learn from experts with decades of industry experience.

Modules

To satisfy the requirements of this qualification, you'll need to complete the following units of competency.

This unit describes the skills and knowledge required to promote cyber security in a work area. It applies to those working in a broad range of industries who as part of their job role support policies, procedures and practice within an organisation that promote cyber security.

This unit describes the skills and knowledge required to originate and develop concepts for products, programs, processes or services to an operational level. The unit applies to individuals who develop concepts for any business or community activity or process. This may include marketing and advertising campaigns, staff development programs, information technology and communication systems, radio and television programs and entertainment events. These individuals operate with a high degree of autonomy and also collaborate with others to generate ideas and refine concepts for implementation.

This unit describes the skills and knowledge required to maintain professional and ethical conduct, as well as to ensure that personal information of stakeholders is handled in a confidential and professional manner when dealing with stakeholders in an Information and Communications Technology (ICT) environment. It applies to ICT personnel who are required to gather information to determine the organisation's code of ethics and protect and maintain privacy policies and system security.

This unit describes the skills and knowledge required to effectively lead and facilitate a team in a workplace within any industry. This unit has a specific focus on the teamwork skills required for team leader or supervisor level (depending on organisational structure) workers with responsibility for others or teams.

This unit describes the skills and knowledge required to ensure information and communications technology (ICT) products and systems match the strategic direction of the organisation. It applies to individuals whose responsibilities may include improving, evaluating, acquiring, maintaining and supporting ICT for organisations. No licensing, legislative or certification requirements apply to this unit at the time of publication.

This unit describes the skills and knowledge required to liaise and support clients to manage and resolve problems in an Information and Communications Technology (ICT) environment. It applies to individuals who apply high level technical and specialised knowledge in assisting clients to support, manage and resolve problems.

This unit describes the skills and knowledge required to create technical documentation that is clear and understandable for the target audience and both easy to navigate and apply. It applies to individuals working as technical writers, designers, developers and support staff, who are required to produce technical support documents of Information and Communications Technology (ICT) related work.

This unit describes the skills and knowledge required to gather data from various sources, analyse, and interpret information for threats, inconsistencies and discrepancies. It applies to individuals who work in information technology security, including network and security specialists, and gather logs from devices, check abnormalities and respond accordingly. These individuals are responsible for supporting and preventing cyber threats attacking data in all business functions and in any industry context.

This unit describes the skills and knowledge required to produce both server and client-side content for web pages. It applies to individuals working as web developers, who are responsible for creating dynamic pages to provide interaction between the user and the website. They use highly developed technical and analytical skills when developing the user-website interface.

This unit describes the skills and knowledge required to analyse and design websites to meet technical requirements. It applies to individuals working as web developers, who are responsible for the analysis, design, implementation and testing of websites.

This unit describes the skills and knowledge required to develop and implement virtualisation technologies with the goal of providing a more sustainable information and communications technology (ICT) environment. It applies to individuals who work in the network area of organisations and are responsible for the use of virtual machines to increase sustainability.

This unit describes the skills and knowledge required to maintain, install new and upgrade existing operating systems (OS) in a medium to large organisation. It applies to individuals who apply technical and specialised knowledge to undertake complex support operations.

This unit describes the skills and knowledge required to design, install and test servers in complex network environments. It applies to individuals who are employed in network or systems engineering roles or similar and are required to design and build network servers in a complex computing environment of medium-to-large organisations.

This unit describes the skills and knowledge required to install and manage enterprise-wide information and communications technology (ICT) networks. It applies to individuals with excellent ICT skills who are working as senior networking staff responsible for the sustainability of an organisation by using virtualisation technologies in complex computing environments of medium- to-large companies to provide network services and resources.

This unit describes the skills and knowledge required to develop and implement an incident response plan. The results of the incident response plan must be evaluated if they affect the mission of the organisation. It applies to individuals who apply high-level technical skills and specialised knowledge to provide broad systems administration and support functions.

This unit describes the skills and knowledge required to analyse the impact of the system on the organisation and carry out risk analysis, disaster recovery and contingency planning. It applies to individuals who apply a wide range of higher-level technical skills and systematic problem-solving approaches in Information and Communications Technology (ICT) related areas.

This unit describes the skills and knowledge required to configure core cloud services including compute, storage, databases and autoscaling according to business needs and workload. The unit applies to cloud computing architects, developers and cloud engineers utilising cloud services and those engaged in deploying cloud computing solutions for a business.

This unit describes the skills required to work collaboratively in virtual Information and Communications (ICT) team environments to achieve organisational objectives. It includes contributing to performance and capability within teams, participating in team activities, exchanging knowledge and skills and providing support to team members. It applies to all individuals who work in teams that utilise multiple technologies to complete a collective task.

This unit describes the skills and knowledge required to contribute to cyber security risk management, which includes assisting in developing and managing associated risk management strategies. It applies to those working in a broad range of industries and job roles who work alongside technical experts to develop cyber security risk-management strategies.

This unit describes the skills and knowledge required to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance. The unit applies to individuals who are required to design their own work schedules and work plans and to establish priorities for their work. They will typically hold some responsibilities for the work of others and have some autonomy in relation to their own role.

Industry Outlook

Find out why IT is one of the hottest occupations to be in:

Market Growth

+16% YoY

over the next few years
Salary

$75K Annual Salary

Average Salary Full-time
Jobs

59,200

professionals predicted to be employed in Australia by 2024

Payment Options

Pay Upfront - Save up to 30%
You pay $4125
RRP $5850
Spread the Cost - No Set-up Fee
You pay $75 per week*
*Paid fortnightly or monthly

Government funding

At both a state and federal level, government commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants are provided incentives by the Government to undertake training and/or find that their courses are heavily subsidised.

Government funding options for:
Diploma of Information Technology

Major schemes include:


An Upskilled education consultant will contact you within 48 hours

Our Trainers

Upskilled IT trainers are industry professionals with extensive experience and expertise, dedicated to providing practical, hands-on learning. They are committed to helping students develop the skills to succeed in the fast-paced and ever-evolving tech industry.

Hear from our past students

Great place to learn online!

I completed my Diploma in IT with Upskilled. I was very happy with my experience. This was done entirely online. I had access to all the online materials required through their portal which was very easy to navigate and find. Each course within my diploma was broken into into smaller modules, covering learning material and then an assessment over the materials provided.

I was really worried that I would struggle completing a diploma if I started one but they had so many areas for support including online courses and access to email the tutors directly through out my course. I want to give special thanks to my tutors especially Russell James for all their help and guidance through the course. I could not reccomend this enough!

Gave me the knowledge needed to excel

Upskilled made the learning extremely user friendly and engaging for remote Study. The only downside being my overall commitment to finishing! Through the education and learning I took from the CERT IV in ICT I was able to obtain an ICT Manager position at my work which was the goal of mine when I first commenced study through Upskilled.


I could not have achieved the position I have been offered without the learnings I have taken forward in this course and I want to take the time to encourage others to undertake study through Upskilled.

Stay on Track for Success

Completing the Certificate IV IT Web Development course with Upskilled was a great experience. Upskilled provides a straightforward training plan. Following it is key, especially if you're working full time. The course covers what you need for real-world application in IT web development.

The online platform is easy to navigate, making it simpler to follow the training plan. Quick responses from the support team help you stay on track. If you're working full time, sticking to the training plan is crucial. It helps you manage your time effectively and get the most out of the course. In a nutshell, Upskilled is a solid choice, but success depends on keeping up with the training plan, especially for those working full time.

Upskilled is waaaay up there!

I had a great time learning computer programming in upskilled. The support is amazing and the study aid is amazing. Trainers MD and Matthew are very helpful. Vikram who is my instructor for cloud computing is very supportive and patient. I have enjoyed every bit of my subject even the most boring ones. I recommend upskilled. It is a great learning institution that encourages a supportive and a holistic learning environment. They also make you think beyond the box. My study here enabled me to perform a lot of process improvement, and near automation of some of the most important process we do at our work. I only wish upskilled offers gaming development and gaming art in their future courses as i am leaning to those specialties. But overall, the study is definitely worth it. Do it now. Start your year and build something your future self would thank you. I know i did. I mean thanking myself. Not you.

How to enrol

Step 1
Fill out the enquiry form or request a callback

A friendly Education Consultant will be in touch to answer all your questions.

Step 2
Complete an enrolment form

Include your details, proof of previous learning, address verification, and preferred payment option to finalise your enrolment.

Step 3
Get started on your new future

We will invite you to an online orientation session and you can get started on your course. 

What you need to know

Entry Requirements

There are no formal entry requirements for the ICT50120 - Diploma of Information Technology course. To ensure you get the most out of your training, the following process applies:

Recommended Skills and Resources:
  • English literacy and numeracy skills at a Year 12 level.
  • Access to a modern computer with high-speed internet.
  • Access to a device with audio/video recording capabilities.
  • Basic computing skills, including video creation and uploading.

Self-Paced Learning and Course Duration

Upskilled's flexible, self-paced online courses let you balance personal and work schedules. With a training plan to keep you on track, most students complete the course in 12-18 months, but motivated learners can finish faster. Speak with an Education Consultant to discuss your study and completion goals.

Assessment

The ICT50220 - Diploma of Information Technology online course includes research-based assessments where you'll answer questions based on covered concepts. You'll also work on scenario-based projects and build a portfolio of digital assets (photography, audio, video, text) to showcase your skills when applying for jobs.

Work in a Simulated Workplace

Gain practical experience by working on real-world tasks in a simulated ICT workplace. Access this environment through our MyUpskilled platform and develop job-ready skills while completing online assessment tasks.

Recognition of Prior Learning / Credit Transfer

You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) with supporting evidence of prior education or work experience. This can reduce your study load or course duration. Speak with your Education Consultant before enrolment for details, or download the application from MyUpskilled after enrolment. A trainer will assess your eligibility.

Dedicated IT Trainers

Our IT trainers are dedicated professionals with the skills and knowledge to keep you updated on the latest industry trends. They offer qualifications in web development, cybersecurity, and networking, providing the guidance you need to succeed in IT.

The IT faculty fosters a supportive learning environment with 'Ask Me Anything' Zoom sessions, where you can receive guidance and collaborate with fellow students.

FAQs

By definition, information technology means building networks of communications for a company, ensuring that data and information is stored securely and that databases are created and administered on a daily basis.

Information technology has plenty of specialisations but skilled workers typically troubleshoot IT problems for the business and ensure that a company's confidential information is not leaked through the risk of cyber security threats.

The ICT50220 - Diploma of Information Technology can provide you with the training needed to get a generalist overview of the IT industry. You'll explore different areas of the industry including networking, programming and IT support. You may also develop relevant transferable skills that can help you find career success in the field, including emotional intelligence, leadership and management as well as critical thinking skills.

We also have short online courses available, including one specific to the IT industry such as the ICTSS00109 - Entry to Tech Skill Set which is a great taster course if you're thinking about changing careers and want to equip yourself with some basic skills in information technology. It can also help you improve on transferable skills such as critical thinking, problem-solving and reviewing and analysing.

If you're thinking about specialising in either cyber security and networking, we also have qualifications like:

The ICT50220 - Diploma of Information Technology has a course duration of up to 18 months. Depending on your skills and experience, you may be able to finish the course at an accelerated pace due to its flexible online delivery.

To enrol in the ICT50220 - Diploma of Information Technology, you'll need to first assess if this is the right course for you and if it will help you achieve your desired career outcomes. Once you're ready, you'll simply need to submit an enquiry form via our website.

The enquiry form will ask you to provide some key information about yourself, including your name, best phone number and email address.

You'll also need to answer the question, What best describes you?, which will help us determine what type of questions we should ask you during your consultation. You have the following options to choose from, picking one that best matches your intentions for your career:

  • Changing careers
  • Looking for a promotion
  • Returning to work
  • Starting your career
  • Expanding your skill set

Once you submit your enquiry form, one of our education consultants will get in touch with you within 48 hours and start the interview process for the qualification. From here, you'll also get the opportunity to ask questions about the payment options, course eligibility and the possible career outcomes you can achieve with the ICT50220 - Diploma of Information Technology.

If you're happy with your consultation, your education consultant will send you through the enrolment form via email, giving you the opportunity to start your learning journey with Upskilled.