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ICT50120
Diploma of

Information Technology

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Study mode online
Enrol anytime
Nationally recognised
Duration up to 24 months
Upfront 15% off $4,680 (RRP $5,500)
20 units of competency
Flexible payments available
Government funding available

Summary

Do you live and breathe all things digital? Our ICT50120 - Diploma of Information Technology will provide a generalist overview of the IT industry, helping you feel well-equipped across a wide range of IT areas such as networking, IT support and programming.

If you're interested in pursuing a manager or team-leader role in the IT field, this qualification has a mixture of units that can help build your critical thinking skills, emotional intelligence and leadership; qualities that are important to have when managing a team.

Interested in studying a specialisation? Check out some other Information Technology courses below:


Find out why IT is one of the hottest occupations to be in:


Why choose Upskilled?

Dedicated student support
Achieve your goals with the help of our friendly student support team and dedicated trainers.
Flexible payments options
Choose from one of our multiple payment plans designed to suit your needs.
24/7 access to online courses
Our online courses mean you can study anytime, anywhere. Adjust your study schedule to a time that suits you best.
Nationally Recognised Training
This is a Nationally Recognised Training and VET Accredited course that sits within the Australian Qualifications Framework (AQF).
Unlimited access to LinkedIn Learning
Enjoy unlimited access to over 16,000 online resources on LinkedIn Learning, taught by real-world industry experts in creative, technology, and business skills.
Unlimited access to PluralSight
Gain access to THE technology skills platform with over 7000+ expert-led, online courses for web development, IT training and more.
*The reviews on this page are not specific to this course.

Detail

Duration
Up to 24 months
Units
20 units of competency
This qualification will suit you if you're interested in being trained up across a broad range of areas in the IT industry. You'll have the opportunity to build skills in ICT project management, service configuration and product evaluation. You'll also be taught the basics of business needs, disaster recovery and OHS within an ICT context. Other soft skills you may develop include critical thinking, leading and managing a team and emotional intelligence.
Course structure

This qualification comprises units that will provide you with training that can help you pursue managerial and senior roles in an IT environment. From the online course, you'll learn to:

  • Promote workplace cyber security awareness and best practices
  • Install and manage complex ICT networks
  • Gather, analyse and interpret threat data
  • Install and upgrade operating systems
  • Create dynamic web pages


Other personal skills you may learn along the way include:

  • Developing critical thinking skills
  • Leading and managing a team
  • Building emotional intelligence
Work in a simulated workplace
In order to feel "work-ready" in the ICT industry, Upskilled ensures that you're working on real world scenarios.

By offering a simulated workplace, you'll get the chance to work on tasks that are commonly done in an ICT work environment. You'll have access to the simulated workplace via our customised learning platform, MyUpskilled. The aim of working in the simulated workplace is to set a context to the assessment tasks you would be required to complete.

 

Inclusions
By choosing Upskilled, you will gain access to supplementary resources that can help with your studies. These inclusions aim to enhance your online learning experience, making it interactive and engaging. These include:
  • Access to Upskilled's customised learning platform, MyUpskilled
  • Student Support Team
  • Specialist trainers
  • Online tutorials
Video content access to: Access to Pluralsight is provided as you progress throughout the course and may not be available or relevant in every unit.
 
Recognition of Prior Learning / Credit Transfer
You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) provided that you have supporting evidence of any prior education and work experience. This can either reduce your study load or shorten the duration of your course. Prior to enrolment, please speak with your Education Consultant for further details. 

After enrolment, you can download the application from MyUpskilled, or on request from Student Support. A trainer will be then be assigned to assess your elibigility for RPL and/or CT. 
Assessment
This course will have you undertake summative and formative assessments, write reports and/or create a portfolio, and participate in role-playing scenarios. You'll also be working on a variety of projects that require your own research as well as answering various written/oral questions that apply the theory you learn into practice.

Subjects

To satisfy the requirements of this qualification, you'll need to complete the following units of competency.
BSBXTW401
Lead and facilitate a team

This unit describes the skills and knowledge required to effectively lead and facilitate a team in a workplace within any industry. This unit has a specific focus on the teamwork skills required for team leader or supervisor level (depending on organisational structure) workers with responsibility for others or teams.

BSBXCS402
Promote workplace cyber security awareness and best practices

This unit describes the skills and knowledge required to promote cyber security in a work area. It applies to those working in a broad range of industries who as part of their job role support policies, procedures and practice within an organisation that promote cyber security.

ICTICT532
Apply IP, ethics and privacy in ICT environments

This unit describes the skills and knowledge required to maintain professional and ethical conduct, as well as to ensure that personal information of stakeholders is handled in a confidential and professional manner when dealing with stakeholders in an Information and Communications Technology (ICT) environment. It applies to ICT personnel who are required to gather information to determine the organisation's code of ethics and protect and maintain privacy policies and system security.

ICTSAS527
Manage client problems

This unit describes the skills and knowledge required to liaise and support clients to manage and resolve problems in an Information and Communications Technology (ICT) environment. It applies to individuals who apply high level technical and specialised knowledge in assisting clients to support, manage and resolve problems.

ICTICT517
Match ICT needs with the strategic direction of the organisation

This unit describes the skills and knowledge required to ensure information and communications technology (ICT) products and systems match the strategic direction of the organisation. It applies to individuals whose responsibilities may include improving, evaluating, acquiring, maintaining and supporting ICT for organisations. No licensing, legislative or certification requirements apply to this unit at the time of publication.

BSBCRT501
Originate and develop concepts

This unit describes the skills and knowledge required to originate and develop concepts for products, programs, processes or services to an operational level. It applies to individuals who develop concepts for any business or community activity or process, such as marketing and advertising campaigns, staff development programs, information technology and communication systems, radio and television programs, entertainment events, films, exhibitions and digital media products. Individuals operate with a high degree of autonomy, but collaborate with others to generate ideas and refine concepts to the point where they can be implemented.

ICTSAS518
Install and upgrade operating systems

This unit describes the skills and knowledge required to maintain, install new and upgrade existing operating systems (OS) in a medium to large organisation. It applies to individuals who apply technical and specialised knowledge to undertake complex support operations.

ICTNWK540
Design, build and test network servers

This unit describes the skills and knowledge required to design, install and test servers in complex network environments. It applies to individuals who are employed in network or systems engineering roles or similar and are required to design and build network servers in a complex computing environment of medium-to-large organisations.

ICTNWK529
Install and manage complex ICT networks

This unit describes the skills and knowledge required to install and manage enterprise-wide information and communications technology (ICT) networks. It applies to individuals with excellent ICT skills who are working as senior networking staff responsible for the sustainability of an organisation by using virtualisation technologies in complex computing environments of medium- to-large companies to provide network services and resources.

BSBWOR404
Develop work priorities

This unit describes the skills and knowledge required to monitor and obtain feedback on own work performance and access learning opportunities for professional development. This unit applies to individuals who are required to design their own work schedules and work plans and to establish priorities for their work. They will typically hold some responsibilities for the work of others and have some autonomy in relation to their own role. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

BSBCRT404
Apply advanced critical thinking to work processes

This unit describes the skills and knowledge required to use advanced-level critical thinking skills in a professional context. This includes using methods of analysis, synthesis and evaluation. This unit applies to individuals who evaluate processes, products and services that may be proposed or already existing. This unit applies to individuals who are typically responsible for developing work processes, products and services that may be proposed or already existing.

ICTCYS407
Gather, analyse and interpret threat data

This unit describes the skills and knowledge required to gather data from various sources, analyse, and interpret information for threats, inconsistencies and discrepancies. It applies to individuals who work in information technology security, including network and security specialists, and gather logs from devices, check abnormalities and respond accordingly. These individuals are responsible for supporting and preventing cyber threats attacking data in all business functions and in any industry context.

ICTSAS524
Develop, implement and evaluate an incident response plan

This unit describes the skills and knowledge required to develop and implement an incident response plan. The results of the incident response plan must be evaluated if they affect the mission of the organisation. It applies to individuals who apply high-level technical skills and specialised knowledge to provide broad systems administration and support functions.

BSBRSK401
Identify risk and apply risk management processes

This unit describes the performance outcomes, skills and knowledge required to identify risks and to apply established risk management processes to a subset of an organisation or project's operations that are within the person's own work responsibilities and area of operation.

ICTCYS610
Protect critical infrastructure for organisations

This unit describes the skills and knowledge required to analyse an organisation’s critical cyber operations and develop and implement a critical protections strategy that addresses the needs of the organisation. It applies to those who work as senior network and server administrators, cyber security analysts, security engineers, network engineers other cyber security related roles and are responsible for cyber security activities, including researching, developing and implementing protection strategies.

ICTCLD506
Implement virtual network in cloud environments

This unit describes the skills and knowledge required to design and configure a virtual network according to networking requirements for a multi-tiered application on a cloud platform. The unit applies to cloud engineers, cloud systems administrators and those who work within cloud computing operations to program, implement and maintain cloud computing solutions to support a business.

ICTCLD507
Build and deploy resources on cloud platforms

This unit describes the skills and knowledge required to configure, deploy and monitor a range of technology resources of core cloud computing service on a cloud platform. The unit applies to cloud engineers, cloud systems administrators and those who work within cloud computing operations to provision, implement and maintain cloud computing solutions for a business with little guidance or supervision. These ICT professionals may work from designs developed by cloud architects and focus on operational concerns, including automation and maintaining cloud resources.

ICTWEB513
Build dynamic websites

This unit describes the skills and knowledge required to analyse and design websites to meet technical requirements. It applies to individuals working as web developers, who are responsible for the analysis, design, implementation and testing of websites.

ICTWEB514
Create dynamic web pages

This unit describes the skills and knowledge required to produce both server and client-side content for web pages. It applies to individuals working as web developers, who are responsible for creating dynamic pages to provide interaction between the user and the website. They use highly developed technical and analytical skills when developing the user-website interface.

BSBLDR511
Develop and use emotional intelligence

This unit covers the development and use of emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the context of the workplace. It includes identifying the impact of own emotions on others in the workplace, recognising and appreciating the emotional strengths and weaknesses of others, promoting the development of emotional intelligence in others and utilising emotional intelligence to maximise team outcomes. It applies to managers who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.

Outcomes

Students who successfully complete this qualification may be able to pursue the following career outcomes.
Career outcomes
Education pathways
This course might include a pathway to university, which are subject to change. Please speak to one of our Education Consultants for more information.

Educators

Upskilled wants to make sure you aren't alone during your studies, so you'll have assigned specialist trainers for various units based on their expertise and industry knowledge.

Entry requirements

Start date
Enrol anytime
Upskilled always want to ensure that our students are enrolled in the right course for them.

These entry requirements are here as a guide and it's always best to talk to one of our Education Consultants, as they're trained to ensure that you're enrolled in a course that aligns with your career goals.

As a guide, entrants to this program may:
  • have completed year 12, or equivalent
OR
  • a qualification at Certificate IV level or higher, 
OR
  • 4 years of relevant industry experience in a role that requires the use of written documentation and communication.

You'll also need to be at least 18 years at the time of admission.

If you're under 18, please speak with our Education Consultants to find out about your eligibility.

 

Flexible payment options

Upskilled offers flexible payment options for students. Enquire now for more information on payment methods.

  • Pay upfront & save

    $4,680

    RRP $5,500

    When you pay upfront,
    you receive a 15% discount
    on your course fees.

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    $53

    Weekly*

    Ask about our flexible 
    24 month interest-free
    payment plan.

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  • Explore subsidies

    This course may be eligible for Government funding.

    Complete our online government funding eligibility form to find out if you qualify.

    Check your eligibility
*The reviews on this page are not specific to this course.

Government funding

At both a state and federal level, government commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants are provided incentives by the Government to undertake training and/or find that their courses are heavily subsidised.

Government funding options for:
Diploma of Information Technology

Major schemes include:

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