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ICT50220
Diploma of Information Technology
If you've got a passion for understanding how computers and software work, this qualification will help build your leadership skills while providing a general overview of the IT industry.

You'll gain knowledge in multiple areas of the field such as networking, IT support, programming and data analysis.
Free course guide
Includes full course details
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Study mode online
Enrol anytime
Nationally recognised
Average 18-24 months
20 units of competency
Flexible payments available

Course Summary

Duration
Average 18-24 months
Units
20 units of competency
Do you live and breathe all things digital? Our ICT50120 - Diploma of Information Technology (Release 2) will provide a generalist overview of the IT industry, helping you feel well-equipped across a wide range of IT areas such as networking, IT support and programming.

If you're interested in pursuing a manager or team-leader role in the IT field, this qualification has a mixture of units that can help build your critical thinking skills, emotional intelligence and leadership; qualities that are important to have when managing a team.


What you'll learn

This qualification comprises units that will provide you with training that can help you pursue managerial and senior roles in an IT environment. From the online course, you'll learn to:

  • Promote workplace cyber security awareness and best practices
  • Install and manage complex ICT networks
  • Gather, analyse and interpret threat data
  • Install and upgrade operating systems
  • Create dynamic web pages


Other personal skills you may learn along the way include:

  • Developing critical thinking skills
  • Leading and managing a team
  • Building emotional intelligence

Interested in studying a specialisation? Check out some other Information Technology courses below:


Find out why IT is one of the hottest occupations to be in:


Work in a simulated workplace

In order to feel "work-ready" in the ICT industry, Upskilled ensures that you're working on real world scenarios.

By offering a simulated workplace, you'll get the chance to work on tasks that are commonly done in an ICT work environment. You'll have access to the simulated workplace via our customised learning platform, MyUpskilled. The aim of working in the simulated workplace is to set a context to the assessment tasks you would be required to complete.

Inclusions
By choosing Upskilled, you will gain access to supplementary resources that can help with your studies. These inclusions aim to enhance your online learning experience, making it interactive and engaging. These include:
  • Access to Upskilled's customised learning platform, MyUpskilled
  • Student Support Team
  • Specialist trainers
  • Online tutorials
Video content access to: Access to Pluralsight is provided as you progress throughout the course and may not be available or relevant in every unit.
 
Recognition of Prior Learning / Credit Transfer
You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) provided that you have supporting evidence of any prior education and work experience. This can either reduce your study load or shorten the duration of your course. Prior to enrolment, please speak with your Education Consultant for further details. 

After enrolment, you can download the application from MyUpskilled, or on request from Student Support. A trainer will be then be assigned to assess your elibigility for RPL and/or CT. 
Assessment
This course will have you undertake summative and formative assessments, write reports and/or create a portfolio, and participate in role-playing scenarios. You'll also be working on a variety of projects that require your own research as well as answering various written/oral questions that apply the theory you learn into practice.

Hear from our students about their experience studying with Upskilled:
 

 

Course Detail

This qualification will suit you if you're interested in being trained up across a broad range of areas in the IT industry. You'll have the opportunity to build skills in ICT project management, service configuration and product evaluation. You'll also be taught the basics of business needs, disaster recovery and OHS within an ICT context. Other soft skills you may develop include critical thinking, leading and managing a team and emotional intelligence.


About Self-Paced Learning

Upskilled wants to ensure that you get the best online learning experience, which is why we offer flexible and self-paced courses to suit your needs.

While online learning provides you with the flexibility of managing both your personal and work schedule, it's important to have a consistent approach so you don't fall behind.

We want to help you succeed, which is why all the courses delivered through Upskilled come with a training plan to help you stay on track.

On average, Upskilled students take approximately 13 months to finish a course.

Simply put, the more hours you dedicate to your course, the closer you'll be to the finish line.


Course Duration

This course is designed to be completed within 12-24 months.

There is no minimum timeframe to complete this course. Students who are highly motivated, well-organised, experienced and committed to making time to study can complete the qualification at an accelerated pace.

Please speak with one of our Education Consultants about your study and course completion goals.
 

Course Structure

To satisfy the requirements of this qualification, you'll need to complete the following units of competency.
  • BSBXCS402
    Promote workplace cyber security awareness and best practices

    This unit describes the skills and knowledge required to promote cyber security in a work area. It applies to those working in a broad range of industries who as part of their job role support policies, procedures and practice within an organisation that promote cyber security.

  • BSBCRT512
    Originate and develop concepts

    This unit describes the skills and knowledge required to originate and develop concepts for products, programs, processes or services to an operational level. The unit applies to individuals who develop concepts for any business or community activity or process. This may include marketing and advertising campaigns, staff development programs, information technology and communication systems, radio and television programs and entertainment events. These individuals operate with a high degree of autonomy and also collaborate with others to generate ideas and refine concepts for implementation.

  • ICTICT532
    Apply IP, ethics and privacy in ICT environments

    This unit describes the skills and knowledge required to maintain professional and ethical conduct, as well as to ensure that personal information of stakeholders is handled in a confidential and professional manner when dealing with stakeholders in an Information and Communications Technology (ICT) environment. It applies to ICT personnel who are required to gather information to determine the organisation's code of ethics and protect and maintain privacy policies and system security.

  • BSBXTW401
    Lead and facilitate a team

    This unit describes the skills and knowledge required to effectively lead and facilitate a team in a workplace within any industry. This unit has a specific focus on the teamwork skills required for team leader or supervisor level (depending on organisational structure) workers with responsibility for others or teams.

  • ICTICT517
    Match ICT needs with the strategic direction of the organisation

    This unit describes the skills and knowledge required to ensure information and communications technology (ICT) products and systems match the strategic direction of the organisation. It applies to individuals whose responsibilities may include improving, evaluating, acquiring, maintaining and supporting ICT for organisations. No licensing, legislative or certification requirements apply to this unit at the time of publication.

  • ICTSAS527
    Manage client problems

    This unit describes the skills and knowledge required to liaise and support clients to manage and resolve problems in an Information and Communications Technology (ICT) environment. It applies to individuals who apply high level technical and specialised knowledge in assisting clients to support, manage and resolve problems.

  • ICTICT435
    Create technical documentation

    This unit describes the skills and knowledge required to create technical documentation that is clear and understandable for the target audience and both easy to navigate and apply. It applies to individuals working as technical writers, designers, developers and support staff, who are required to produce technical support documents of Information and Communications Technology (ICT) related work.

  • ICTCYS407
    Gather, analyse and interpret threat data

    This unit describes the skills and knowledge required to gather data from various sources, analyse, and interpret information for threats, inconsistencies and discrepancies. It applies to individuals who work in information technology security, including network and security specialists, and gather logs from devices, check abnormalities and respond accordingly. These individuals are responsible for supporting and preventing cyber threats attacking data in all business functions and in any industry context.

  • ICTWEB514
    Create dynamic web pages

    This unit describes the skills and knowledge required to produce both server and client-side content for web pages. It applies to individuals working as web developers, who are responsible for creating dynamic pages to provide interaction between the user and the website. They use highly developed technical and analytical skills when developing the user-website interface.

  • ICTWEB513
    Build dynamic websites

    This unit describes the skills and knowledge required to analyse and design websites to meet technical requirements. It applies to individuals working as web developers, who are responsible for the analysis, design, implementation and testing of websites.

  • ICTNWK420
    Install and configure virtual machines

    This unit describes the skills and knowledge required to develop and implement virtualisation technologies with the goal of providing a more sustainable information and communications technology (ICT) environment. It applies to individuals who work in the network area of organisations and are responsible for the use of virtual machines to increase sustainability.

  • ICTSAS518
    Install and upgrade operating systems

    This unit describes the skills and knowledge required to maintain, install new and upgrade existing operating systems (OS) in a medium to large organisation. It applies to individuals who apply technical and specialised knowledge to undertake complex support operations.

  • ICTNWK540
    Design, build and test network servers

    This unit describes the skills and knowledge required to design, install and test servers in complex network environments. It applies to individuals who are employed in network or systems engineering roles or similar and are required to design and build network servers in a complex computing environment of medium-to-large organisations.

  • ICTNWK529
    Install and manage complex ICT networks

    This unit describes the skills and knowledge required to install and manage enterprise-wide information and communications technology (ICT) networks. It applies to individuals with excellent ICT skills who are working as senior networking staff responsible for the sustainability of an organisation by using virtualisation technologies in complex computing environments of medium- to-large companies to provide network services and resources.

  • ICTSAS524
    Develop, implement and evaluate an incident response plan

    This unit describes the skills and knowledge required to develop and implement an incident response plan. The results of the incident response plan must be evaluated if they affect the mission of the organisation. It applies to individuals who apply high-level technical skills and specialised knowledge to provide broad systems administration and support functions.

  • ICTSAS526
    Review and update disaster recovery and contingency plans

    This unit describes the skills and knowledge required to analyse the impact of the system on the organisation and carry out risk analysis, disaster recovery and contingency planning. It applies to individuals who apply a wide range of higher-level technical skills and systematic problem-solving approaches in Information and Communications Technology (ICT) related areas.

  • ICTCLD401
    Configure cloud services

    This unit describes the skills and knowledge required to configure core cloud services including compute, storage, databases and autoscaling according to business needs and workload. The unit applies to cloud computing architects, developers and cloud engineers utilising cloud services and those engaged in deploying cloud computing solutions for a business.

  • ICTICT443
    Work collaboratively in the ICT industry

    This unit describes the skills required to work collaboratively in virtual Information and Communications (ICT) team environments to achieve organisational objectives. It includes contributing to performance and capability within teams, participating in team activities, exchanging knowledge and skills and providing support to team members. It applies to all individuals who work in teams that utilise multiple technologies to complete a collective task.

  • BSBXCS404
    Contribute to cyber security risk management

    This unit describes the skills and knowledge required to contribute to cyber security risk management, which includes assisting in developing and managing associated risk management strategies. It applies to those working in a broad range of industries and job roles who work alongside technical experts to develop cyber security risk-management strategies.

  • BSBPEF402
    Develop personal work priorities

    This unit describes the skills and knowledge required to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance. The unit applies to individuals who are required to design their own work schedules and work plans and to establish priorities for their work. They will typically hold some responsibilities for the work of others and have some autonomy in relation to their own role.

Completion Certificate

Entry requirements

Start date
There are no formal entry requirements for this course. To make sure you get the most out of training with us, the following enrolment process applies:
  • Once you have inquired, one of our friendly Education Consultants will contact you to ensure you have the right pre-existing knowledge and skills to achieve your chosen qualification.
  • A short language, literacy and numeracy assessment will need to be completed upon enrolment. 

To successfully complete this course, we recommend the following:
  • Have the ability to read and write in English and display numeracy skills up to a minimum level of Year 12.
  • Have access to a modern computer with high-speed internet.
  • Have access to a device with audio/video recording and playback capabilities.
  • Have basic computing skills, including the ability to make and upload short videos.

Payment Options

Pay upfront & save

$4,680

RRP $5,500

When you pay upfront, you receive a 15% discount on your course fees.

Spread the cost

$98.08*

Weekly over 26 fortnights*

Ask about our flexible  Payment Plans Fortnightly* or Monthly

Call us to find out more. Terms & Conditions Apply

Government funding

At both a state and federal level, government commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants are provided incentives by the Government to undertake training and/or find that their courses are heavily subsidised.

Government funding options for:
Diploma of Information Technology

Major schemes include:

Check your eligibility

An Upskilled education consultant will contact you within 48 hours

Career outcomes

Students who successfully complete this qualification may be able to pursue the following career outcomes.
Career outcomes
Education pathways
This course might include a pathway to university, which are subject to change. Please speak to one of our Education Consultants for more information.

Educators

Our IT trainers are highly dedicated and have the technical skills and knowledge needed to get you up-to-date with the latest trends in the industry. With a range of qualifications offered in web development, cyber security and networking, our specialist trainers will provide you with the guidance needed to find career success in IT.

The IT faculty will give you the opportunity to build rapport with your trainers during your studies. The facilitation of 'Ask Me Anything' sessions over Zoom may be done throughout your course where you can receive further support and guidance by your trainers. It also gives you the opportunity to virtually collaborate with other students when undertaking your assessments. 

Enquire today

Sounds just like the course you're after? Speak with a career consultant to discover what it's like to study the ICT50220 - Diploma of Information Technology. Send us an enquiry and we'll get in touch.

*By providing your information, you agree to our Privacy Policy and to receiving email and other forms of communication from Upskilled. You are able to opt-out at any time.

Download course guide

Want to know all about this course? Get our course brochure to discover what it's like to study ICT50220 - Diploma of Information Technology. Submit your details and simply click 'Download'.

Download course guide

Want to know all about this course? Get our course brochure to discover what it's like to study . Submit your details and simply click 'Download'.

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