The ITIL 4 Managing Professional Program delivered by Simplilearn is an opportunity to bolster one's skills in IT service management using the latest ITIL framework.
Students will undergo four modules dedicated to key ITIL 4 practices, including areas of planning, direction, delivery, support, driving stakeholder value, and high velocity IT techniques. Training in Agile work processes is also included. Graduates will build the skillset required to achieve the ITIL 4 Managing Professional designation, verifying themselves as experts in improving IT services and operations under the ITIL framework.
What you will learn
By the end of this ITIL 4 Managing Professional Program, you will accomplish the following:
- A strong understanding of key ITIL 4 concepts, practices, tools, and techniques
- The ability to leverage Agile and Lean work tecniques to improve operational efficiency
- The skills to improve the delivery, quality, and performance of IT services