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BSB40120

Certificate IV in Business (Operations)

Are you interested in building a career in business? Looking to build on your skills in administration or operational tasks?

The BSB40120 Certificate IV in Business (Operations) is a nationally-recognised qualification that can boost your knowledge and skills, particularly in settings where administrative and business support is required.

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Nationally recognised
Average 12-18 months
12 units of competency
Flexible payments available
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Course Summary

Duration
Average 12-18 months
Units
12 units of competency
Are you interested in building a career in business and already have an impressive skillset when carrying out administration or operational tasks? The BSB40120 - Certificate IV in Business (Operations) (release 1) is a nationally-recognised qualification that can boost your knowledge and skills, particularly in settings where administrative and business support is required.

Otherwise, you may be already working in the business field and looking to broaden your skillset - either to apply for that promotion or to gain a variety of useful business skills. This course can also prepare you for the career pathway of Office Administrator or Administration Assistant.

Interested in another specialisation? Check out our other Business courses below: 
Course structure

This qualification comprises units that covers relevant topics covered in the business field, including business risk management processes, recruitment and onboarding, and the use of digital technologies in the workplace.

This course has been designed to equip you with the skills needed to carry out administrative/business support in a variety of work settings.

In this course, you'll learn to:

  • Apply business risk management processes
  • Implement and monitor WHS polices, procedures and programs
  • Research and develop business plans
  • Develop personal work priorities

Other personal skills you may learn along the way include:

  • Critical thinking skills
  • Complex problem-solving
  • Communication skills
  • Collaborating with others

Work in a simulated workplace

By studying with Upskilled, you'll get the opportunity to undertake tasks and/or assessments that are related to a workplace environment.

With online learning, we want you to develop some "work-ready" skills that complement well with the theory components of your course.

A simulated workplace allows you to undertake practical assessments that help you put your skills into practice. The simulated workplace can be accessed through our customised learning platform, MyUpskilled.

 

Inclusions

By choosing Upskilled, you will gain access to supplementary resources that can help with your studies. These inclusions aim to enhance your online learning experience, making it interactive and engaging. These include:

  • Access to Upskilled's customised learning platform, MyUpskilled
  • Student Support Team
  • Specialist trainers
  • Online tutorials
  • video content access via:

 
Free student membership with AIOP


Upskilled students who enrol in either a certificate or diploma-level qualification in business administration or business operations will receive a 12-month complimentary student membership with the Australian Institute of Office Professionals (AIOP)

The AIOP is a national association exclusive to administrative professionals across Australia. One of the key focuses of AIOP is to accelerate the professional development of those in the business community, ensuring that they have access to opportunities that can help them be active in their learning. Examples of professionals they support include:
  • Executive Assistants
  • Personal Assistants
  • Office Administrators
  • Administrators
  • Virtual Assistants
There are plenty of benefits that come with an AIOP student membership. These include:
  • Networking and professional development events: You'll have the opportunity to access networking events at a discounted rate to help build professional connections in the business industry. For example, registration fees will be discounted for selected conferences and AIOP events.
  • Enhancement of profession: You'll gain access to use post-nominal letters as a way to display your credentials as a business professional.
  • A boost to your resume and career prospects: Displaying your AIOP student membership on your resume can help expand your career opportunities and provide recognition of your professional commitment towards prospective employers.
  • Committee participation: You'll have the chance to participate in selected committees affiliated with AIOP. This can give you the platform to share your ideas and hone your skills in collaboration and leadership with others.
  • Continued learning: Being a student member of AIOP means you'll have opportunities to further your education and continue building your skills through workshops and webinars.

 
Recognition of Prior Learning / Credit Transfer
You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) provided that you have supporting evidence of any prior education and work experience. This can either reduce your study load or shorten the duration of your course. Prior to enrolment, please speak with your Education Consultant for further details.

After enrolment, you can download the application from MyUpskilled, or on request from Student Support. A trainer will be assigned to assess your eligibility for RPL and/or CT.

 
Assessment
This course will have you undertake summative and formative assessments, write reports and/or create a portfolio, and participate in role-playing scenarios. You'll also be working on a variety of projects that require your own research as well as answering various written/oral questions that apply the theory you learn into practice.

Course Detail

This qualification will suit you if you're interested in broadening your skillset so you can carry out operational and business support activities with confidence. This course can also prepare you for roles that have a core focus in business administration and project support.

You'll come across relevant topics that can benefit your professional career. From learning about communication strategies to complex documents, this course covers all the fundamentals needed to find career success in business operations.


About Self-Paced Learning

Upskilled wants to ensure that you get the best online learning experience, which is why we offer flexible and self-paced courses to suit your needs.

While online learning provides you with the flexibility of managing both your personal and work schedule, it's important to have a consistent approach so you don't fall behind.

We want to help you succeed, which is why all the courses delivered through Upskilled come with a training plan to help you stay on track.

On average, Upskilled students take approximately 13 months to finish a course.

Simply put, the more hours you dedicate to your course, the closer you'll be to the finish line.


Course Duration

This course is designed to be completed within 12-18 months.

There is no minimum timeframe to complete this course. Students who are highly motivated, well-organised, experienced and committed to making time to study can complete the qualification at an accelerated pace.

Please speak with one of our Education Consultants about your study and course completion goals.

 

Course Structure

To satisfy the requirements of this qualification, you'll need to complete the following units of competency.
  • BSBCRT411
    Apply critical thinking to work practices

    This unit describes the skills and knowledge required to use advanced-level critical thinking skills in a workplace context. This includes using methods of analysis, synthesis and evaluation. The unit applies to individuals who evaluate existing or proposed work practices. These individuals are typically responsible for reviewing or developing work processes, products or services that may be proposed or already existing.

  • BSBTEC404
    Use digital technologies to collaborate in a work environment

    This unit describes the skills and knowledge required to understand the fundamentals of using digital technologies to collaborate in a workplace context, including working as part of a remote team. It involves undertaking a basic review of organisational processes to identify opportunities for using digital technologies to complete work tasks more efficiently and effectively. The unit applies to those who use problem-solving skills and take responsibility for adopting and promoting approaches to improve organisational operations, particularly relating to the use of digital technologies.

  • BSBTWK401
    Build and maintain business relationships

    This unit describes the skills and knowledge required to establish, develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers. These workers may be within an organisation as well as freelance or contract workers. The unit applies to individuals with a broad knowledge of networking and negotiation who contribute to creating solutions to unpredictable problems. They may have responsibility for and provide guidance to others.

  • BSBWRT411
    Write complex documents

    This unit describes the skills and knowledge required to plan, draft and finalise complex documents. The unit applies to individuals who work in a range of business environments and are skilled in the creation of documents that are more complex than basic correspondence, memos and/or forms and that require review and analysis of a range of information sources.

  • BSBXCM401
    Apply communication strategies in the workplace

    This unit describes the skills and knowledge required to facilitate and apply communication strategies in the workplace within any industry. This unit has a specific focus on the communication skills required for supervisor level workers with responsibility for other workers.

  • BSBWHS411
    Implement and monitor WHS policies, procedures and programs

    This unit describes the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements. The unit applies to those with supervisory responsibilities in a work area who have a broad knowledge of WHS policies and contribute well-developed skills in creating solutions to problems through analysis and evaluation of information from a variety of sources. They provide supervision and guidance to others and have limited responsibility for the output of others.

  • BSBOPS402
    Coordinate business operational plans

    This unit describes the skills and knowledge required to implement operational plans by planning and acquiring resources, monitoring and adjusting operational performance and providing reports on performance, as required. The unit applies to individuals who plan activities to achieve team and organisational objectives. At this level, work will normally be carried out within routine and non-routine methods and involve procedures that require planning, evaluation, leadership and guidance of others.

  • BSBHRM415
    Coordinate recruitment and onboarding

    This unit describes the skills and knowledge required to develop and implement strategies to source candidates and to assess their suitability for available positions. The unit applies to individuals working in a human resources job role, as well as those for whom recruitment and onboarding are part of their broader

  • BSBESB401
    Research and develop business plans

    This unit describes the skills and knowledge required to research and develop business plans for achieving business goals and objectives. The unit applies to those establishing or operating a business providing self-employment, as well as those establishing a new venture as part of a larger organisation.

  • BSBOPS403
    Apply business risk management processes

    This unit describes the skills and knowledge required to identify business risks and to apply established risk management processes to a defined area of operations that are within the responsibilities and obligations of the work role. The unit applies to individuals with a broad knowledge of risk analysis or project management who contribute well developed skills in creating solutions to unpredictable problems through analysis and evaluation of information from a variety of sources. They may have responsibility to provide guidance or delegate aspects of these tasks to others. Risks applicable to own work responsibilities and area of operation may include projects being undertaken individually or by a team, or operations within a section of the organisation.

  • BSBPEF402
    Develop personal work priorities

    This unit describes the skills and knowledge required to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance. The unit applies to individuals who are required to design their own work schedules and work plans and to establish priorities for their work. They will typically hold some responsibilities for the work of others and have some autonomy in relation to their own role.

  • BSBPEF403
    Lead personal development

    This unit describes the skills and knowledge required to take responsibility for conscious decision -making processes to contribute to own personal development in the workplace. The unit applies to individuals who require enhanced personal and social awareness skills within the workplace and personal situations.

Completion Certificate

Entry requirements

Start date

There are no formal entry requirements for this course. To make sure you get the most out of training with us, the following enrolment process applies:

  • Once you have inquired, one of our friendly Education Consultants will contact you to ensure you have the right pre-existing knowledge and skills to achieve your chosen qualification.
  • A short language, literacy and numeracy assessment will need to be completed upon enrolment. 

To successfully complete this course, we recommend the following:

  • Have the ability to read and write in English and display numeracy skills up to a minimum level of Year 10.
  • Have access to a modern computer with high-speed internet.
  • Have access to a device with audio/video recording and playback capabilities.
  • Have basic computing skills, including the ability to make and upload short videos.

Payment Options

Pay Upfront & Save

Save 30% when you pay upfront

Discounted Upfront Price: $2,975
 

Spread the cost

Payment Plans Available - $66 per week* (paid fortnightly or monthly)
Speak to our Education Consultants to know more about our Flexible Payment Plans.
Call 1300 009 924 to find out more. *Terms & Conditions Apply.

 

RRP $4,250
 

Government funding

At both a state and federal level, government commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants are provided incentives by the Government to undertake training and/or find that their courses are heavily subsidised.

Government funding options for:
Certificate IV in Business (Operations)

Career outcomes

Students who successfully complete this qualification may be able to pursue the following career outcomes.
Education pathways
If you successfully complete the BSB40120 - Certificate IV in Business (Operations), you may be able to pursue the following related qualifications:

Educators

Upskilled has a passionate team of trainers in the business faculty who are highly skilled in the areas of study we offer. Our trainers have qualifications and work experience that allows them to deliver training to help you achieve job-ready skills needed to make your next career move.

The business faculty offers additional support to students undertaking courses, giving you the opportunity to build rapport with your trainers. 

Trainers facilitate 'Ask Me Anything' sessions over Zoom where you can ask them questions about your assessments, offering you more guidance and support. This gives you a chance to virtually collaborate with other students as well. 

FAQs

Why should I study a BSB40120 - Certificate IV in Business (Operations)?

The BSB40120 - Certificate IV in Business (Operations) is an ideal qualification if you're looking to enter the business operations sector where you get to undertake both operational and administrative tasks related to the business. 

You'll learn a variety of broad business skills including business management risk processes, implementing and monitoring WHS policies and researching and developing business plans.

This is a great course to do if you intend on building your background in business operations and how it's tangible to the way people work. You'll also have the opportunity to build your transferable skills such as critical thinking, communication and problem-solving.

If you've been wanting to do a flexible course that is delivered online, the BSB40120 - Certificate IV in Business (Operations) can be done in the comfort of your own home while you balance both your work and personal responsibilities. 
 

 

What are the career outcomes after completing the certification?

The career outcomes you can pursue if you finish the BSB40120 - Certificate IV in Business (Operations) are ones that relate to business operations, which includes roles such as business administrator or administrative assistant. 

Since you'll be learning a broad range of business skills, you'll also be able to pursue opportunities related to business support as well. 
 

 

How to enrol in a BSB40120 - Certificate IV in Business (Operations)?

If you would like to enrol in the BSB40120 - Certificate IV in Business (Operations), you'll need to submit an enquiry form via our website. You'll need to provide us with information about you, which includes your name, contact number and email address. Once you submit an enquiry form, one of our education consultants will be in touch within 48 hours. 

During your consultation, your education consultant will assess your suitability for the course. You'll also be able to ask questions regarding payment options, learning content and what career outcomes you can pursue if you finish the course.
 

 

Enquire today

Sounds just like the course you're after? Speak with a career consultant to discover what it's like to study the BSB40120 - Certificate IV in Business (Operations). Send us an enquiry and we'll get in touch.

*By providing your information, you agree to our Privacy Policy and to receiving email and other forms of communication from Upskilled. You are able to opt-out at any time.

Download course guide

Want to know all about this course? Get our course brochure to discover what it's like to study BSB40120 - Certificate IV in Business (Operations). Submit your details and simply click 'Download'.

Download course guide

Want to know all about this course? Get our course brochure to discover what it's like to study . Submit your details and simply click 'Download'.

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