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Office Assistant

Find out how to become an office assistant and work in the business administration industry. Discover information on salary, growth, stability and occupational expectations.

Similar job roles
The current average salary of an Office Assistant is $60,000 - 111,100 annually

What does an Office Assistant do?

Office assistants are responsible for a range of clerical tasks including office communications, paperwork and welcoming visitors as directed by an office manager.

They perform a variety of routine administration tasks vital to the smooth running of an office. Technical office assistants may be required to develop specialist skills.

  • Assist with office activities as directed by the office manager
  • Answer and make phone calls and take accurate messages
  • Work with electronic communications, including email
  • Sort, distribute and post incoming and outgoing post
  • Manage accurate and secure data records in compliance with relevant legislation
  • Communicate with customers and internal staff

How to become an Office Assistant 

Office Assistants generally don't need formal qualifications but studying a business administration course can help you gain the skills you need to carry administration tasks with confidence.

If you want to have a competitive advantage when looking for jobs, studying a course like the BSB30120 - Certificate III in Business (Administration) can be the perfect launchpad when it comes to starting your career as an Office Assistant. 

Upskilled also offers BSB50120 - Diploma of Business (Operations) if you want to gain the skills and knowledge needed to pursue more senior roles in office administration. 

Quick facts

Working as an office assistant allows you to work with computers and utilise your organisational skills whilst making the most of your ability to communicate.

Employment is expected to stay the same in the next five years. From 20,100 in 2020 to 20,300 by 2025,

  • Average Hours Worked
    43 full-time hours per week vs. all jobs average of 44 hours
  • Main Industries
    Information technology
  • Job Growth
    Remains steady in the next five years. From 20,100 in 2020 to 20,300 by 2025. 

* All information on this page has been complied using figures from and the Australian Government's - all figures are indications only, and are accurate at time of publication. Please do your own research before selecting a course or career.

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