Nationally Recognised Qualification
The BSB50420 Diploma of Leadership and Management is designed for people who are already supervising others or working in a middle management role and want to step up with more confidence. It focuses on the practical leadership skills you need to plan and manage operations, lead people through change, and keep teams performing well.
You’ll build the skills employers look for in roles like Business Manager or Sales Team Manager, and learn how to lead day to day, support your team, and maintain strong working relationships.
This nationally recognised qualification includes units that help you strengthen your leadership and management capability, especially if you’re already managing people or ready to take on more responsibility.
By the end of the course, you’ll be able to:
You’ll also develop practical leadership habits that make managing teams easier, including:
Your qualification is the start. Our internship program helps you turn study into real Australian work experience.
Turn your qualification into real Australian work experience. Complete 80% of your course and apply for a 12-week internship with a top host company, delivered with Career Success Australia. Past placements include NAB, BHP, PwC, Telstra and IBM.
Get in touch to know more.*
*Terms and conditions apply.
When you enrol in Upskilled’s BSB50420 Diploma of Leadership and Management online, you’ll have everything you need to study online with confidence, including:
Upon successful completion of all required units of competency for this qualification, students will be issued a Nationally Recognised AQF certification document.
This unit describes the skills and knowledge required to lead teams and individuals by modelling high standards of conduct to reflect the organisation’s standards and values. The unit applies to individuals who are making the transition from being a team member to taking responsibility for the work and performance of others and providing the first level of leadership within the organisation. These leaders have a strong influence on the work culture, values and ethics of the teams they supervise.
This unit describes the skills and knowledge required to lead communication in the workplace within any industry. This unit has a specific focus on the communication skills required for team leaders with responsibility for other workers.
This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders. The unit applies to individuals who are managers and leaders required to identify, analyse, synthesise and act on information from a range of sources, and who deal with unpredictable problems as part of their job role. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.
This unit describes the skills and knowledge required to manage the performance of staff that are direct reports. The unit applies to individuals who manage people. It covers work allocation and the methods to review performance, reward excellence and provide feedback. The unit makes the link between performance management and performance development and reinforces both functions as a key requirement for effective managers.
This unit describes the skills and knowledge required to lead and manage effective workplace relationships. The unit applies to individuals in leadership or management positions who have a prominent role in establishing and managing processes and procedures to support workplace relationships. These individuals apply the values, goals and cultural diversity policies of the organisation. They use complex and diverse methods and procedures as well as a range of problem solving and decision making strategies, which require the exercise of considerable discretion and judgement.
This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation. The unit applies to individuals working at a managerial level who lead and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement. It will also involve using a range of problem solving and decision-making strategies.
This unit describes the skills and knowledge required to develop and monitor the implementation of operational plans to support efficient and effective workplace practices and organisational productivity and profitability. The unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plans.
This unit describes skills and knowledge required to manage business risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting. The unit applies to individuals who are working in positions of authority and who are approved to implement change across the organisation, business unit, program or project area. They may or may not have responsibility for directly supervising others.
This unit describes the skills and knowledge required to determine individual and team development needs and to facilitate the development of the workgroup. The unit applies to individuals with a broad knowledge of learning and development who apply their skills in addressing development needs to meet team objectives. They may have responsibility to provide guidance or to delegate aspects of tasks to others.
This unit describes the skills and knowledge required to implement systems and process that support the personal and professional development of self and others. The unit applies to individuals working in a range of managerial positions who are accountable for the development and performance of others.
This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace. The unit applies to individuals who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role. These individuals may be responsible for leading a team or work area.
This unit describes the skills and knowledge required to develop critical and creative thinking skills in others within a workplace context. The unit applies to individuals who are developing and coaching others, for whom critical thinking skills (including analysis, synthesis, and evaluation) are an important part of their job roles. This unit applies to individuals who are typically responsible for leading teams.
Students who successfully complete this qualification may be able to pursue the following career outcomes.
Discover why business is one of the most dynamic and rewarding fields to pursue a career in:
At both a state and federal level, government commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants are provided incentives by the Government to undertake training and/or find that their courses are heavily subsidised.
Major schemes include:
An Upskilled education consultant will contact you within 48 hours
Upskilled's business trainers are experienced industry professionals dedicated to providing practical, hands-on learning. They are committed to helping students develop the skills needed to succeed in the dynamic and competitive business world.
Upon successful completion of all required units of competency for this qualification, students will be issued a Nationally Recognised AQF certification documentation. Certification will be provided in digital format in accordance with the Standards for RTOs.
There are no formal entry requirements for BSB50420 Diploma of Leadership and Management - Online. To help you succeed, you’ll just need:
- English reading and writing skills, plus basic numeracy (around Year 10 level)
- A modern computer with reliable internet
- A device that can record and play audio/video (your phone is usually fine)
- Basic computer skills, including uploading short videos
This course is self-paced, so you can fit study around work and life. Most students finish in 18–24 months, and you can complete sooner if you’re ready to move faster.
You’ll be assessed in practical, work-based ways, including written tasks, reports or a portfolio, role-play scenarios, and projects that involve your own research.
You’ll complete activities designed to reflect real workplace situations, using MyUpskilled to build practical, job-ready skills as you go.
If you’ve already studied or have relevant work experience, you may be eligible for RPL or Credit Transfer. With the right evidence, this can reduce your study load or completion time.
You’ll be guided by experienced business trainers, with opportunities to ask questions and get support throughout your studies (including live online sessions).
If you're wanting to level up in your management career, the BSB50420 - Diploma of Leadership and Management is a course that can give you the confidence boost you need for your skill set. You'll be learning the ropes of operational planning and change management, and be trained in knowing how to manage business risk, develop critical thinking in others, as well as managing people's performance.
This diploma-level qualification may help you move up the ranks in your management career. So, if you're looking to make an impression on your employer and want to increase your salary potential, this course can give you the core skills needed for career success.
There are several benefits that come with enrolling in the BSB50420 - Diploma of Leadership and Management with Upskilled. First of all, the course is delivered online and you'll be able to study on your own terms, as well as balance both your work and personal priorities.
This diploma level course will also have you learn some key skills in management, helping you pursue careers such as Business Manager or Sales Team Leader.
If you're interested in studying the BSB50420 - Diploma of Leadership and Management, you'll first need to submit an enquiry form via the Upskilled website. You'll need to provide us with some key details such as your name, best contact number and email address.
Within 48 hours, one of our education consultants will be in touch to discuss your eligibility for the qualification, assessing your current skills and experience. During the consultation, you'll also have the opportunity to ask questions related to the learning content, payment options and the career outcomes you can pursue if you complete the course.
Undertaking a Diploma of Leadership and Management could equip you with plenty of transferrable people and business-centric skills. These could include:
All such skills, while critical to those pursuing business management or entrepreneurship, are applicable to any professional looking to grow their career. Not only will you build the technical skills to form and manage efficient business teams, but you'll also build your skills in communication, critical thinking, creativity, and relationship-building.
While there are no formal skill or age requirements for those looking to pursue Upskilled's Diploma of Leadership and Management, we recommend that course entrants have (at the very least) the ability to read and write at a Year 12 level or equivalent.
Professionals best suited for a management diploma are those currently working in or pursuing roles where leading people or teams are involved. These positions could include that of a:
There are no formal skills requirements for Upskilled's Diploma of Leadership and Management. However, course entrants are recommended to at least have:
Upskilled's Diploma of Leadership and Management is a nationally-recognised program that verifies your newfound skills as industry-standard and up-to-date. As such, completing this course will likely help you stand out among potential employers on the job market.
