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BSB50420
Diploma of

Leadership and Management

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Study mode online
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Nationally recognised
Duration 12 months
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12 units of competency
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Summary

If you're someone that is working in either a supervisory or middle management position, then the BSB50420 - Diploma of Leadership and Management is a qualification that can help you gear up and excel in either the areas of operational planning and change management. You can also pursue the career pathways of Business Manager or Sales Team Manager.

Working in a leadership and management role means having accountability for your team and you'll be well-equipped to apply all the theory and practical knowledge learnt from this course to effectively maintain working relationships, as well as confidently facilitate and lead a team.

Why choose Upskilled?

Dedicated student support
Achieve your goals with the help of our friendly student support team and dedicated trainers.
Flexible payments options
Choose from one of our multiple payment plans designed to suit your needs.
24/7 access to online courses
Our online courses mean you can study anytime, anywhere. Adjust your study schedule to a time that suits you best.
Nationally Recognised Training
This is a Nationally Recognised Training and VET Accredited course that sits within the Australian Qualifications Framework (AQF).
Unlimited access to LinkedIn Learning
Enjoy unlimited access to over 16,000 online resources on LinkedIn Learning, taught by real-world industry experts in creative, technology, and business skills.
Upskilled listens to you
We care about your education journey and what it means to your future. That's why we think we have the best educational consultants in the industry. We listen because we care about your goals.
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Detail

Duration
12 months
Units
0 units of competency
This qualification will suit you if you're currently in a supervisory or leadership position looking to excel in management and lead a team effectively. This is also a suitable course if you're interested in the career pathways of Business Manager or Sales Team Manager.

The topics you'll come across include supporting the learning and development of teams and individuals, managing business operational plans, and managing organisational customer service.
Course structure

This qualification comprises units that can equip you with the skills and knowledge needed to excel in leading and facilitating a team, particularly if you're already in an existing managerial role. This course can help shape your skillset to excel in roles where change management or operational planning is a core focus.

In this course, you'll learn to:

  • Manage business risk
  • Develop critical thinking in others
  • Manage people performance
  • Demonstrate leadership in the workplace

Other personal skills you may learn along the way include:

  • Emotional intelligence
  • Effective communication
  • Problem-solving
  • Strong organisational skills

Work in a simulated workplace

By studying with Upskilled, you'll get the opportunity to undertake tasks and/or assessments that are related to a workplace environment.

With online learning, we want you to develop some "work-ready" skills that complement well with the theory components of your course.

A simulated workplace allows you to undertake practical assessments that help you put your skills into practice. The simulated workplace can be accessed through our customised learning platform, MyUpskilled.

Inclusions
By choosing Upskilled, you will gain access to supplementary resources that can help with your studies. These inclusions aim to enhance your online learning experience, making it interactive and engaging. These include:
  • Access to Upskilled's customised learning platform, MyUpskilled
  • Student Support Team
  • Specialist trainers
  • Online tutorials
Video content access via:
Show Off Your Achievements with Upskilled Digital Credentials!
Students who successfully complete their qualification receive a digital badge from Upskilled to display on LinkedIn and other social media platforms, your resume and more. Our sharable badges are portable, verifiable credentials that validate your knowledge, skills and experience in the area of your studies.

Since you worked hard to earn it - why not show everyone your accomplishments?
Recognition of Prior Learning / Credit Transfer
You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) provided that you have supporting evidence of any prior education and work experience. This can either reduce your study load or shorten the duration of your course. Prior to enrolment, please speak with your Education Consultant for further details.

After enrolment, you can download the application from MyUpskilled, or on request from Student Support. A trainer will be assigned to assess your eligibility for RPL and/or CT.
Assessment
This course will have you undertake summative and formative assessments, write reports and/or create a portfolio, and participate in role-playing scenarios. You'll also be working on a variety of projects that require your own research as well as answering various written/oral questions that apply the theory you learn into practice.

Subjects

To satisfy the requirements of this qualification, you'll need to complete the following units of competency.
 
BSBPEF502
Develop and use emotional intelligence

This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace. The unit applies to individuals who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role. These individuals may be responsible for leading a team or work area.

BSBTWK502
Manage team effectiveness

This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation. The unit applies to individuals working at a managerial level who lead and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement. It will also involve using a range of problem solving and decision-making strategies.

BSBLDR523
Lead and manage effective workplace relationships

This unit describes the skills and knowledge required to lead and manage effective workplace relationships. The unit applies to individuals in leadership or management positions who have a prominent role in establishing and managing processes and procedures to support workplace relationships. These individuals apply the values, goals and cultural diversity policies of the organisation. They use complex and diverse methods and procedures as well as a range of problem solving and decision making strategies, which require the exercise of considerable discretion and judgement.

BSBOPS502
Manage business operational plans

This unit describes the skills and knowledge required to develop and monitor the implementation of operational plans to support efficient and effective workplace practices and organisational productivity and profitability. The unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plans.

BSBCRT511
Develop critical thinking in others

This unit describes the skills and knowledge required to develop critical and creative thinking skills in others within a workplace context. The unit applies to individuals who are developing and coaching others, for whom critical thinking skills (including analysis, synthesis, and evaluation) are an important part of their job roles. This unit applies to individuals who are typically responsible for leading teams.

BSBCMM511
Communicate with influence

This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders. The unit applies to individuals who are managers and leaders required to identify, analyse, synthesise and act on information from a range of sources, and who deal with unpredictable problems as part of their job role. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.

BSBLDR411
Demonstrate leadership in the workplace

This unit describes the skills and knowledge required to lead teams and individuals by modelling high standards of conduct to reflect the organisation’s standards and values. The unit applies to individuals who are making the transition from being a team member to taking responsibility for the work and performance of others and providing the first level of leadership within the organisation. These leaders have a strong influence on the work culture, values and ethics of the teams they supervise.

BSBLDR522
Manage people performance

This unit describes the skills and knowledge required to manage the performance of staff that are direct reports. The unit applies to individuals who manage people. It covers work allocation and the methods to review performance, reward excellence and provide feedback. The unit makes the link between performance management and performance development and reinforces both functions as a key requirement for effective managers.

BSBOPS504
Manage business risk

This unit describes skills and knowledge required to manage business risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting. The unit applies to individuals who are working in positions of authority and who are approved to implement change across the organisation, business unit, program or project area. They may or may not have responsibility for directly supervising others.

BSBHRM413
Support the learning and development of teams and individuals

This unit describes the skills and knowledge required to determine individual and team development needs and to facilitate the development of the workgroup. The unit applies to individuals with a broad knowledge of learning and development who apply their skills in addressing development needs to meet team objectives. They may have responsibility to provide guidance or to delegate aspects of tasks to others.

BSBPEF501
Manage personal and professional development

This unit describes the skills and knowledge required to implement systems and process that support the personal and professional development of self and others. The unit applies to individuals working in a range of managerial positions who are accountable for the development and performance of others.

BSBXCM501
Lead communication in the workplace

This unit describes the skills and knowledge required to lead communication in the workplace within any industry. This unit has a specific focus on the communication skills required for team leaders with responsibility for other workers.

Outcomes

Students who successfully complete this qualification may be able to pursue the following career outcomes.
Career outcomes
Education pathways
If you successfully complete the BSB50420 - Diploma of Leadership and Management, you may be able to pursue other related qualifications. Please chat to one of our education consultants for more information. 

Educators

Upskilled wants to make sure you aren't alone during your studies, so you'll have assigned specialist trainers for various units based on their expertise and industry knowledge.

Entry requirements

Start date
Enrol anytime

Upskilled always want to ensure that our students are enrolled in the right course for them.

These entry requirements are here as a guide and it's always best to talk to one of our Education Consultants, as they're trained to ensure that you're enrolled in a course that aligns with your career goals.

As a guide, entrants to this program may:

  • have completed year 12, or equivalent
OR
  • have a qualification at Certificate IV level or higher, 
OR
  • have 4 years of relevant industry experience in a role that requires the use of written documentation and communication


You'll also need to be at least 18 years at the time of admission.

If you're under 18, please speak with our Education Consultants to find out about your eligibility.

Flexible payment options

Upskilled offers flexible payment options for students. Enquire now for more information on payment methods.

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Government funding

At both a state and federal level, government commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants are provided incentives by the Government to undertake training and/or find that their courses are heavily subsidised.

Government funding options for:
Diploma of Leadership and Management

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