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BSB30120

Certificate III in Business


*Newly Updated with Career-Focused Units

If you’re looking for an entry-level role that has a core focus in business administration, this nationally-recognised course can help you develop the skills needed to get ahead.

You will learn the essential skills and knowledge needed to carry out a range of administrative and clerical tasks, which may help you pursue career pathways in office administration or similar.

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Nationally recognised
Average 12-18 months
13 units of competency
Flexible payments available
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Course Summary

Duration
Average 12-18 months
Units
13 units of competency

Ready to Get Job Ready?

Enrol in Upskilled's BSB30120 - Certificate III in Business today and take the first step towards a successful career in business administration. Our course is designed to provide you with the skills and knowledge needed to excel in various administrative roles, making you a valuable asset to any organisation.

If you're keen to secure a role in business administration but need the latest skills and knowledge, the BSB30120 - Certificate III in Business (Release 2) is a great starting point. This qualification builds confidence in undertaking routine and operational tasks and is ideal for those aiming for an entry-level role in business administration.

From learning how to effectively communicate to organising business meetings, this nationally-recognised qualification equips you with essential business skills for clerical and administrative work. Upskilled’s Certificate III in Business is your pathway to a rewarding career in business administration.
 

What You'll Learn

This qualification comprises units that will teach you the skills and knowledge needed to carry out a range of administrative and clerical tasks. These skills can help you pursue career pathways in office administration or similar roles. The course also includes training in maintaining workplace safety and participating in sustainable work practices.

In this course, you'll learn to:

  • Design and produce professional business documents
  • Create and manage spreadsheets
  • Process financial transactions accurately
  • Use the Microsoft Office Suite effectively
  • Use various business software applications
  • Develop strong communication skills
  • Understand and apply Workplace Health and Safety (WHS) protocols
  • Provide excellent customer service

This qualification is ideal if you have a strong interest in a career in business administration but limited experience. It suits those who have completed Year 10 and seek to gain useful business skills. Job roles you may aspire to include:

  • Administrative Assistant
  • Customer Service Representative
  • Administrative Coordinator
  • Junior Administrative Assistant
  • Receptionist
  • Records Clerk
  • Secretary
  • Administration Officer
  • Office Administrator

This course will have you exploring the use of digital technologies, applying critical thinking skills, and undertaking project work, all relevant to business administration.


Interested in business administration? Here is a course you may be interested in: 

Work in a simulated workplace

By studying with Upskilled, you'll get the opportunity to undertake tasks and/or assessments that are related to a workplace environment.

With online learning, we want you to develop some "work-ready" skills that complement well with the theory components of your course.

A simulated workplace allows you to undertake practical assessments that help you put your skills into practice. The simulated workplace can be accessed through our customised learning platform, MyUpskilled.
 

Inclusions
By choosing Upskilled, you will gain access to supplementary resources that can help with your studies. These inclusions aim to enhance your online learning experience, making it interactive and engaging. These include:
  • Access to Upskilled's customised learning platform, MyUpskilled
  • Student Support Team
  • Specialist trainers
  • Online tutorials
  • Video content access via:
Recognition of Prior Learning / Credit Transfer
You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) provided that you have supporting evidence of any prior education and work experience. This can either reduce your study load or shorten the duration of your course. Prior to enrolment, please speak with your Education Consultant for further details.

After enrolment, you can download the application from MyUpskilled, or on request from Student Support. A trainer will be assigned to assess your eligibility for RPL and/or CT.
 
Assessment
This course will have you undertake summative and formative assessments, write reports and/or create a portfolio, and participate in role-playing scenarios. You'll also be working on a variety of projects that require your own research as well as answering various written/oral questions that apply the theory you learn into practice.

Course Detail

Why Choose Upskilled's Certificate III in Business?

The BSB30120 - Certificate III in Business offered by Upskilled is meticulously designed to help you get job-ready with career-focused units. Our course is structured to provide practical, hands-on experience, ensuring that you can apply what you learn directly to your role in the business administration field.

By enrolling in the Certificate III in Business with Upskilled, you'll benefit from flexible learning options, expert trainers, and a supportive learning environment. Our focus is on helping you achieve your career goals and equipping you with the skills employers are looking for in the business administration sector.
 

About Self-Paced Learning

Upskilled wants to ensure that you get the best online learning experience, which is why we offer flexible and self-paced courses to suit your needs.

While online learning provides you with the flexibility of managing both your personal and work schedule, it's important to have a consistent approach so you don't fall behind.

We want to help you succeed, which is why all the courses delivered through Upskilled come with a training plan to help you stay on track.

On average, Upskilled students take approximately 13 months to finish a course.

Simply put, the more hours you dedicate to your course, the closer you'll be to the finish line.
 

Course Duration

This course is designed to be completed within 12-18 months.

There is no minimum timeframe to complete this course. Students who are highly motivated, well-organised, experienced and committed to making time to study can complete the qualification at an accelerated pace.

Please speak with one of our Education Consultants about your study and course completion goals.
 

Course Structure

To satisfy the requirements of this qualification, you'll need to complete the following units of competency.
  • BSBTEC301
    Design and produce business documents

    This unit describes the skills and knowledge required to design and produce various business documents. It includes selecting and using a range of functions on a variety of computer applications. The unit applies to those who possess fundamental skills in computer operations. They may exercise discretion and judgement using appropriate theoretical knowledge of document design and production to provide technical advice and support to a team.

  • BSBTEC302
    Design and produce spreadsheets

    This unit describes the skills and knowledge required to develop spreadsheets through the use of spreadsheet applications. The unit applies to individuals employed in a range of environments who tend to be personally responsible for designing and working with spreadsheets under minimal supervision. These individuals are generally required to have intermediate knowledge and understanding of a number of spreadsheet applications.

  • BSBFIN301
    Process financial transactions

    This unit describes skills and knowledge required to prepare, process and maintain financial transactions and to reconcile outstanding accounts. The unit applies to individuals employed in a range of work environments supporting the accounting functions of an organisation. They may provide administrative support in an organisation or be members of staff, who have been delegated accounting responsibilities.

  • BSBTEC201
    Use business software applications

    This unit describes the skills and knowledge required to select and use software and organise electronic information and data. The unit applies to those who use a limited range of practical skills with a fundamental knowledge of equipment use and the organisation of data in a defined context, under direct supervision or with limited individual responsibility.

  • BSBOPS302
    Identify business risk

    This unit describes the skills and knowledge required to contribute to business operations through the identification of business risk. It involves identifying business risks, as well as supporting managers and supervisors in mitigating risk.

  • BSBTEC404
    Use digital technologies to collaborate in a work environment

    This unit describes the skills and knowledge required to understand the fundamentals of using digital technologies to collaborate in a workplace context, including working as part of a remote team. It involves undertaking a basic review of organisational processes to identify opportunities for using digital technologies to complete work tasks more efficiently and effectively. The unit applies to those who use problem-solving skills and take responsibility for adopting and promoting approaches to improve organisational operations, particularly relating to the use of digital technologies.

  • BSBTEC202
    Use digital technologies to communicate in a work environment

    This unit describes the skills and knowledge required to effectively identify, select and use available methods of digital communication in a workplace context. These methods may include email, instant messaging and other similar platforms. The unit applies to those who use digital technology to communicate with relevant stakeholders. This will be particularly relevant to individuals in teams that work remotely. The individual will use a limited range of practical skills and fundamental knowledge in a defined context under direct supervision or with limited individual responsibility.

  • BSBPEF201
    Support personal wellbeing in the workplace

    This unit describes the skills and knowledge required to advocate for and feel empowered about personal wellbeing in the workplace. It involves developing and applying basic knowledge of factors that may influence wellbeing, both positively and negatively. The unit applies to those in a range of industry and workplace contexts, who work under direct supervision. It may also apply to learners who are preparing to enter the workforce.

  • BSBXCM301
    Engage in workplace communication

    This unit describes the skills and knowledge required to communicate (through written, oral and nonverbal form) in the workplace within an industry. This unit applies to a wide range of workers, but has a specific focus on the communication skills required for workers with limited responsibility for others.

  • BSBTWK301
    Use inclusive work practices

    This unit describes the skills and knowledge required to recognise and interact productively with diverse groups of individuals in the workplace. It covers responding to and working effectively with individual differences that might be encountered during the course of work. The unit applies to individuals who work in a variety of contexts where they will be expected to interact with diverse groups of individuals. They may also provide some leadership and guidance to others and have some limited responsibility for the output of others.

  • BSBCRT311
    Apply critical thinking skills in a team environment

    This unit describes skills and knowledge required to apply critical thinking skills to generate solutions to workplace problems in a team environment. The unit applies to individuals who are required to develop and extend their critical and creative thinking skills to different issues and situations. These individuals apply a range of problem solving, evaluation and analytical skills resolve workplace issues within a team context.

  • BSBSUS211
    Participate in sustainable work practices

    This unit describes the skills and knowledge required to measure, support and find opportunities to improve the sustainability of work practices. The unit applies to individuals, working under supervision or guidance, who are required to follow workplace procedures and instructions. These individuals work in an environmentally sustainable manner within scope of competency, authority and own level of responsibility.

  • BSBWHS311
    Assist with maintaining workplace safety

    This unit describes the skills and knowledge required to assist with implementing and monitoring an organisationā€™s work health and safety (WHS) policies, procedures and programs as part of a small work team. The unit applies to individuals who have roles in assisting with maintaining workplace safety in an organisation. Individuals closely monitor aspects of work associated with the safe delivery of products and services, and they contribute to influencing safety in the workplace.

Completion Certificate

Entry requirements

Start date

There are no formal entry requirements for this course. To make sure you get the most out of training with us, the following enrolment process applies: 

  • Once you have inquired, one of our friendly Education Consultants will contact you to ensure you have the right pre-existing knowledge and skills to achieve your chosen qualification.
  • A short language, literacy and numeracy assessment will need to be completed upon enrolment. 

To successfully complete this course, we recommend the following:

  • Have the ability to read and write in English and display numeracy skills up to a minimum level of Year 10.
  • Have access to a modern computer with high-speed internet.
  • Have access to a device with audio/video recording and playback capabilities.
  • Have basic computing skills, including the ability to make and upload short videos.

Payment Options

Pay Upfront & Save

Save up to 35% when you pay upfront

Discounted Upfront Price: $2,625
 
 

Spread the cost - Payment Plans

No Set-up Fee - Start for just $63 per week* (paid fortnightly or monthly)
Speak to our Education Consultants to know more about our Flexible Payment Plans.
Call 1300 009 924 to find out more. *Terms & Conditions Apply.

 

RRP $4,000

 

Government funding

At both a state and federal level, government commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants are provided incentives by the Government to undertake training and/or find that their courses are heavily subsidised.

Government funding options for:
Certificate III in Business

Major schemes include:

Check your eligibility

An Upskilled education consultant will contact you within 48 hours

Career outcomes

Educators

Upskilled has a passionate team of trainers in the business faculty who are highly skilled in the areas of study we offer. Our trainers have qualifications and work experience that allows them to deliver training to help you achieve job-ready skills needed to make your next career move.

The business faculty offers additional support to students undertaking courses, giving you the opportunity to build rapport with your trainers. 

Trainers facilitate 'Ask Me Anything' sessions over Zoom where you can ask them questions about your assessments, offering you more guidance and support. This gives you a chance to virtually collaborate with other students as well. 

FAQs

What can I learn from a business course?

The BSB30120 - Certificate III in Business is an ideal course if you want to work in business administration and want the latest skills and knowledge for the industry. If you desire to work as an office administrator or personal assistant, this nationally-recognised qualification can teach you how to:

  • Organise business meetings
  • Collaborate in a work environment using digital technologies
  • Provide excellent customer service
  • Maintain workplace safety
  • Support personal wellbeing in the workplace

This business course can also help you further develop your transferable skills in critical thinking, problem-solving and communication, which are all important when navigating the business administration sector.

Looking for more business online courses? We have plenty of online business courses to choose from that can equip you with the latest knowledge and skills in work health and safety, HR, project management and business administration.

Below are some examples of what we offer:

 

How long does it take to complete a business course?

The course duration for the BSB30120 - Certificate III in Business is up to 12 months.

Depending on your existing skills and experience, you may be able to accelerate your studies and finish the course much earlier than the expected time frame.

Since the course is delivered online, you'll have more flexibility when it comes to approaching your studies as you can do your studies outside of your respective work hours and balance your ongoing personal commitments. If you want to get some core business skills up your belt, we also have the following online short courses available in business:

  • Short course: Introduction to Leadership & Management
  • Short course: Introduction to Project Management
  • Short Course in Advanced Leadership and Management

 

What are the benefits of obtaining a BSB30120 - Certificate III in Business?

If you're someone that wants to have a good grasp in key business administration concepts and want to pursue a career as an Office Administrator and Personal Assistant, then working towards a BSB30120 - Certificate III in Business may be a qualification you need to make the first steps in getting your foot in the door.

There are many benefits that come with studying this online business course with Upskilled, and these include:

  • Being a nationally-recognised qualification: This course is nationally-recognised in Australia, meaning that if you're looking for a job and a potential employer sees that you've obtained this certificate through Upskilled, this gives them an indication that your qualification is quality-assured.
  • Free student membership: When you enrol in this course, you'll be eligible for a free student membership with the Australian Institute of Office Professionals (AIOP). With this membership, you'll have access to networking and professional development events and have the opportunity to join the professional committee. Having this will give you a head start as an office administrative professional.
  • Improved job outcomes: One of the benefits of taking up further study is improving your employment situation and this course can be a great starting point if you want to work as a professional in the business administration sector. This online course can help you secure roles as a Personal Assistant and Office Administrator.

 

How to enrol in a business course?

To enrol in the BSB30120 - Certificate III in Business, you must first decide if this is the course for you and if it will help you achieve your desired career outcomes. By doing so, you give yourself the opportunity to reflect on your existing career goals and understand how a nationally-recognised qualification can help improve your work life.

Once you're ready, you'll need to submit an enquiry form via our website. You'll be required to provide information, including your name, best contact number and email address.

You'll also need to answer, What best describes you?, which gives us the opportunity to get an insight on what your intended career goal is. This gives our education consultants an understanding of where you're at in terms of your career, having a more curated consultation to ensure that this qualification is relevant to you.

You may be looking to:

  • Change careers
  • Upgrade your skills
  • Pursue a promotion at work
  • Return to work
  • Start your first career

After you submit your course enquiry, one of our education consultants will be in touch with you within 48 hours. During the consultation, you'll have the opportunity to ask questions regarding payment options, course eligibility and the career outcomes that are possible to achieve if you complete the BSB30120 - Certificate III in Business.

Once you're ready to enrol, your education consultant will then send through an enrolment form via email.

 

Enquire today

Sounds just like the course you're after? Speak with a career consultant to discover what it's like to study the BSB30120 - Certificate III in Business. Send us an enquiry and we'll get in touch.

*By providing your information, you agree to our Privacy Policy and to receiving email and other forms of communication from Upskilled. You are able to opt-out at any time.

Download course guide

Want to know all about this course? Get our course brochure to discover what it's like to study BSB30120 - Certificate III in Business. Submit your details and simply click 'Download'.

Download course guide

Want to know all about this course? Get our course brochure to discover what it's like to study . Submit your details and simply click 'Download'.

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*By providing your information, you agree to our Privacy Policy and to receiving email and other forms of communication from Upskilled. You are able to opt-out at any time.

Government FundingĀ & Incentive Enquiry

To find out what types of Government funding incentives might be available to you, please complete the form below.

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