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Business

Certificate III in Business

BSB30120
12-18 Months
100% Online, Self Paced
No Exams Ever
Start Immediately
Starting at $62p/w
Internship Opportunities Available
Nationally Recognised Qualification
Nationally Recognised Training logo Australian Qualifications Framework logo

Course Overview

Most entry-level business jobs come down to the same thing: can you use the tools, can you explain yourself, and can people rely on what you hand them? The BSB30120 Certificate III in Business covers all three, and gives you a nationally recognised qualification that says so.

What makes this version of BSB30120 different is the technology. Three of the seven elective units are digital: using business software, communicating through digital tools, and collaborating with a team through them. Very little work happens on paper any more, and this qualification is built for that.

It is delivered entirely online; you set your own pace, and there is no exam anywhere in it. Twelve to eighteen months is typical. 

Who this course is for

This qualification teaches you the skills and knowledge needed for administrative and clerical tasks, helping you pursue roles in office administration. It includes training in workplace safety and sustainable work practices. 

The people who get the most out of it are usually:

  • Interested in business but not sure yet which part of it they want to work in
  • Already working somewhere and want a recognised qualification behind what they can already do
  • Heading for a customer-facing or business support role rather than a desk full of paperwork
  • Comfortable with technology and want a qualification that treats that as a strength
  • Planning to keep studying, and want a first qualification that leads somewhere

If you specifically want to work in an office doing administration, reception, diaries and accounts, the BSB30120 Certificate III in Business (Administration) uses a different elective set built for exactly that.

Course Units Overview

The BSB30120 Certificate III in Business is made up of 13 units of competency: 6 core units set by the national training package, plus 7 electives. The electives Upskilled delivers here are weighted towards business software and digital work, so the units below are grouped by what they let you do rather than listed in code order.

Everyday Business Software

The software side of a business job. You start with the applications themselves, then use them to turn out documents and spreadsheets that still make sense when someone else opens them.

  • BSBTEC201 Use business software applications
  • BSBTEC301 Design and produce business documents
  • BSBTEC302 Design and produce spreadsheets

Working Digitally with Others

Most work now happens across chat, shared files and video calls. These two units cover communicating and collaborating through those tools properly rather than by trial and error, and they are the units you will not find in the administration version of this qualification.

  • BSBTEC202 Use digital technologies to communicate in a work environment
  • BSBTEC404 Use digital technologies to collaborate in a work environment

Money and Risk

Two units on the parts of a business that carry consequences. Handling transactions accurately, and recognising the risks sitting in your own work area before they cost somebody something.

  • BSBFIN301 Process financial transactions
  • BSBOPS302 Identify business risk

Communication and Problem Solving

Core units, and the ones interviewers actually ask about. How clearly you explain something, how well you work alongside people who are nothing like you, and how you get at a problem with no obvious answer.

  • BSBXCM301 Engage in workplace communication
  • BSBTWK301 Use inclusive work practices
  • BSBCRT311 Apply critical thinking skills in a team environment

Looking After Yourself and the Workplace

The rest of the core. What you are responsible for when it comes to safety, how to look after your own wellbeing at work, and how to make the way you work more sustainable.

  • BSBWHS311 Assist with maintaining workplace safety
  • BSBPEF201 Support personal wellbeing in the workplace
  • BSBSUS211 Participate in sustainable work practices

One unit above the level. BSBTEC404 is a Certificate IV unit, studied here as part of your Certificate III. It is the same unit students take in the Certificate IV in Business.

Full unit descriptors are published on the national register at training.gov.au.

Key Skill Areas

The skills this qualification leaves you with, grouped by the kind of work they belong to.

Software and Documents

  • Business applications: Work confidently in the software a business runs on day to day.
  • Documents: Produce letters, reports and forms that follow a house style and do not need fixing.
  • Spreadsheets: Build and check spreadsheets using formulas, sorting, filtering and charts.

Digital Collaboration

  • Digital communication: Choose the right channel and pitch the message properly, whether that is email, chat or a call.
  • Shared work: Co-author files, manage versions and keep a team's work in one place instead of five.
  • Online meetings: Run and contribute to video meetings so they are worth the time.

Business Fundamentals

  • Transactions: Prepare, process and check invoices, receipts and payments.
  • Risk: Identify the risks in your own work area and escalate them properly.
  • Accuracy: Keep records other people can trust and audit.

Working with People

  • Workplace communication: Communicate clearly in writing, in person and on the phone.
  • Critical thinking: Break a problem down with a team instead of guessing at it alone.
  • Inclusive practice: Work well alongside people whose background and experience differ from yours.
  • Safety and wellbeing: Understand your WHS duties and look after yourself at work.
  • Sustainability: Spot where your team wastes resources and do something about it.

Career support that goes the distance

Your qualification is the start. Our internship program helps you turn study into real Australian work experience.

Upskilled Internships

Turn your qualification into real Australian work experience. Complete 80% of your course and apply for a 12-week internship with a top host company, delivered with Career Success Australia. Past placements include NAB, BHP, PwC, Telstra and IBM.

Get in touch to know more.*

*Terms and conditions apply.

Studying with Upskilled

What's Included?

By choosing Upskilled's BSB30120 - Certificate III in Business, you'll gain access to resources that enhance your online learning experience, making it interactive and engaging:

Industry-Relevant Learning

Access top vendor content like Microsoft and prepare for certifications.

LinkedIn Learning

Enjoy access to video tutorials from industry leaders.

MyUpskilled Platform

Access course materials through our customised learning platform.

Student Support

Get help from our dedicated Australian-based support team.

Specialist Trainers

Learn from experts with decades of industry experience.

Online Tutorials

Participate in interactive sessions with our trainers to deepen your understanding and enhance your learning experience.

Career Outcomes

Possible Careers

Students who complete this qualification may be able to pursue the following career outcomes. Graduates commonly move into roles like these:

  • Business Support Officer
  • Sales Support Officer
  • Administrative Assistant
  • Accounts Assistant
  • Data Entry Officer

Industry Outlook

Discover why business is one of the most dynamic and rewarding fields to pursue a career in:

Productivity

12% Increase

over the next few years
Career Growth

Long Term

for Individuals
Qualifications

14+

Nationally Recognised

Payment Options

Pay Upfront & Save 50%
You pay $2100
RRP $4200
Spread the Cost
You pay $62 per week*
*Paid fortnightly or monthly

Government funding

At both a state and federal level, government commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants are provided incentives by the Government to undertake training and/or find that their courses are heavily subsidised.

Government funding options for:
Certificate III in Business

Major schemes include:


An Upskilled education consultant will contact you within 48 hours

Our Trainers

Upskilled's business trainers are experienced industry professionals dedicated to providing practical, hands-on learning. They are committed to helping students develop the skills needed to succeed in the dynamic and competitive business world.

Hear from our past students

Highly Recommend

I have just completed all units of my course and right up until the very end Sarah was also willing to help. She is very responsive and enthusiastic, amazing at explaining everything in detail so that you understand exactly what is expected of you. Would highly recommend using Upskilled.

Highly Recommend Studying with Zaiba

I have never studied online so to have a Program Coordinator to support you though the study process is important for me. Zaiba has been amazing, kind, supportive, knowledge in all aspects of my learning journey. When I have had doubts about anything Zaiba was there to encourage me to do my best and continue on. Her support has given me the courage to test myself and excel in my studies

Well organised and great support

I had a great experience with the Upskilled team throughout my time with the course. They make all the course work and support easy to access and help is always available when needed.

I had the pleasure of receiving support throughout my time with the course, from Sarah Marshall, who was always happy to help any time it was required.

How to enrol

Step 1
Fill out the enquiry form or request a callback

A friendly Education Consultant will be in touch to answer all your questions.

Step 2
Complete an enrolment form

Include your details, proof of previous learning, address verification, and preferred payment option to finalise your enrolment.

Step 3
Get started on your new future

We will invite you to an online orientation session and you can get started on your course. 

What you need to know

Entry Requirements

There are no formal entry requirements for the BSB30120 - Certificate III in Business course. To ensure you get the most out of your training, the following process applies:

Recommended Skills and Resources:
  • Have the ability to read and write in English and display numeracy skills up to a minimum level of Year 10.
  • Have access to a modern computer with high-speed internet.
  • Have access to a device with audio/video recording and playback capabilities.
  • Have basic computing skills, including the ability to make and upload short videos.

Self-Paced Learning and Course Duration

Upskilled's flexible, self-paced courses let you balance personal and work schedules. With a training plan to keep you on track, most students complete the course in 12-18 months, but motivated learners can finish faster. Speak with an Education Consultant to discuss your study and completion goals.

Assessment

This course will have you undertake summative and formative assessments, write reports and/or create a portfolio, and participate in role-playing scenarios. You'll also be working on a variety of projects that require your own research as well as answering various written/oral questions that apply the theory you learn into practice.

Work in a Simulated Workplace

By studying business with Upskilled, you'll engage in tasks and assessments that simulate a workplace environment. Our online learning platform, MyUpskilled, offers practical experiences to help you develop job-ready skills, complementing the theoretical components of your course.

Recognition of Prior Learning / Credit Transfer

You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) with supporting evidence of prior education or work experience. This can reduce your study load or course duration. Speak with your Education Consultant before enrolment for details, or download the application from MyUpskilled after enrolment. A trainer will assess your eligibility.

Dedicated Business Trainers

Our business trainers are dedicated professionals with extensive knowledge and expertise in the field, keeping you updated on the latest industry trends. They offer qualifications in areas such as business administration, management, and finance, providing the guidance you need to excel in the business industry. The Business Faculty fosters a supportive learning environment by offering One-on-one ‘Ask Me Anything’ sessions on Zoom with your Program Coordinator, where you can receive personalised guidance and build confidence in your studies.

FAQs

The BSB30120 - Certificate III in Business is an ideal course if you want to work in business administration and want the latest skills and knowledge for the industry. If you desire to work as an office administrator or personal assistant, this nationally-recognised qualification can teach you how to:

  • Organise business meetings
  • Collaborate in a work environment using digital technologies
  • Provide excellent customer service
  • Maintain workplace safety
  • Support personal wellbeing in the workplace

This business course can also help you further develop your transferable skills in critical thinking, problem-solving and communication, which are all important when navigating the business administration sector.

Looking for more business online courses? We have plenty of online business courses to choose from that can equip you with the latest knowledge and skills in work health and safety, HR, project management and business administration.

Below are some examples of what we offer:

Both are BSB30120, both are nationally recognised, and both share the same 6 core units. The electives are what differ. This version leans towards business software and digital work, including two units on communicating and collaborating through digital tools. The Administration version swaps those for office-specific electives: scheduling, maintaining business resources and purchasing. Pick this one if you want the broader business qualification, or if you are not yet sure which part of business you are heading for.

If you're someone that wants to have a good grasp in key business administration concepts and want to pursue a career as an Office Administrator and Personal Assistant, then working towards a BSB30120 - Certificate III in Business may be a qualification you need to make the first steps in getting your foot in the door.

There are many benefits that come with studying this online business course with Upskilled, and these include:

  • Being a nationally-recognised qualification: This course is nationally-recognised in Australia, meaning that if you're looking for a job and a potential employer sees that you've obtained this certificate through Upskilled, this gives them an indication that your qualification is quality-assured.
  • Free student membership: When you enrol in this course, you'll be eligible for a free student membership with the Australian Institute of Office Professionals (AIOP). With this membership, you'll have access to networking and professional development events and have the opportunity to join the professional committee. Having this will give you a head start as an office administrative professional.
  • Improved job outcomes: One of the benefits of taking up further study is improving your employment situation and this course can be a great starting point if you want to work as a professional in the business administration sector. This online course can help you secure roles as a Personal Assistant and Office Administrator.

To enrol in the BSB30120 - Certificate III in Business, you must first decide if this is the course for you and if it will help you achieve your desired career outcomes. By doing so, you give yourself the opportunity to reflect on your existing career goals and understand how a nationally-recognised qualification can help improve your work life.

Once you're ready, you'll need to submit an enquiry form via our website. You'll be required to provide information, including your name, best contact number and email address.

You'll also need to answer, What best describes you?, which gives us the opportunity to get an insight on what your intended career goal is. This gives our education consultants an understanding of where you're at in terms of your career, having a more curated consultation to ensure that this qualification is relevant to you.

You may be looking to:

  • Change careers
  • Upgrade your skills
  • Pursue a promotion at work
  • Return to work
  • Start your first career

After you submit your course enquiry, one of our education consultants will be in touch with you within 48 hours. During the consultation, you'll have the opportunity to ask questions regarding payment options, course eligibility and the career outcomes that are possible to achieve if you complete the BSB30120 - Certificate III in Business.

Once you're ready to enrol, your education consultant will then send through an enrolment form via email.

Not specifically. It is a general business qualification, and its electives point at software and digital collaboration rather than office administration. If administration is the job you want, study the Certificate III in Business (Administration) instead.

Possibly. Relevant qualifications or workplace experience can be assessed for Recognition of Prior Learning or Credit Transfer, and either can shorten the course. Raise it before you enrol so it is factored into your training plan.

Thirteen. Six core units set by the national training package, and seven electives. They are grouped by what they let you do in the Course Units Overview above.

No. There are no formal entry requirements. We recommend English and numeracy at around Year 10 level and a computer you can rely on, and that is it.