This qualification will suit you if you're interested in having a specialised focus in case management within the community services industry. You may be able to pursue the career pathways of case manager or case coordinator after the successful completion of this course.
You'll have the opportunity to gain skills in work health and safety, case management supervision and coordination of complex case requirements.
About Self-Paced Learning
Upskilled wants to ensure that you get the best online learning experience, which is why we offer flexible and self-paced courses to suit your needs.
While online learning provides you with the flexibility of managing both your personal and work schedule, it's important to have a consistent approach so you don't fall behind.
We want to help you succeed, which is why all the courses delivered through Upskilled come with a training plan to help you stay on track.
On average, Upskilled students take approximately 13 months to finish a course.
Simply put, the more hours you dedicate to your course, the closer you'll be to the finish line.
How many hours per week should I dedicate to my course?
We recommend spending at least 13-23 hours per week of study in order to stay on track with your studies. Based on this range, it may take you up to 24 months to complete a diploma-level qualification.
How quickly you finish a course is also dependent on your existing skills and experience.
This is simply a guide to help you better understand how many hours you ideally need to spend on your studies. We understand that everyone approaches learning differently, but rest assured, you'll still have a great level of control in your learning.
By choosing Upskilled, you will gain access to supplementary resources that can help with your studies. These inclusions aim to enhance your online learning experience, making it interactive and engaging. These include:
- Access to Upskilled's customised learning platform, MyUpskilled
- Student Support Team
- Specialist trainers
- Online tutorials
- Video content access via:
Show Off Your Achievements with Upskilled Digital Credentials!
Students who successfully complete their qualification receive a digital badge from Upskilled to display on LinkedIn and other social media platforms, your resume and more. Our sharable badges are portable, verifiable credentials that validate your knowledge, skills and experience in the area of your studies.
Since you worked hard to earn it - why not show everyone your accomplishments?
Recognition of Prior Learning / Credit Transfer
You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) provided that you have supporting evidence of any prior education and work experience. This can either reduce your study load or shorten the duration of your course. Prior to enrolment, please speak with your Education Consultant for further details.
After enrolment, you can download the application from MyUpskilled, or on request from Student Support. A trainer will be assigned to assess your eligibility for RPL and/or CT.
This course will have you undertake summative and formative assessments, write reports and/or create a portfolio, and participate in role-playing scenarios. You'll also be working on a variety of projects that require your own research as well as answering various written/oral questions that apply the theory you learn into practice.
Role-Playing and Interactive Learning Activities
This course comes with Interactive Learning Activities. Upskilled understands the importance of practical experience, so to complement the theory components of your course, our specialist trainers may run ad-hoc Interactive Learning Activities.
You'll have the opportunity to collaborate with other students - sharing questions, thoughts and ideas, as well as participating together in interactive learning activities.
While the Interactive Learning Activities are not mandatory, your participation is encouraged. You can receive some additional benefits and support, which may include:
- Having a study buddy where you can bounce off ideas and help each other with assessments.
- Online Classrooms where our specialist trainers can go over learning content that's part of your course.
- Activities that relate to your assessments, which can help boost your knowledge and skills.
Additionally, role-playing is included in some of the learning areas of this course. It will also make up some of the practical elements of your assessments, including the assessments in your work placement.
The benefits of role-playing
Upskilled believes that you can benefit from undertaking role-playing activities throughout your studies. Not only are they fun and interactive, it gives you the opportunity to collaborate with other participants such as other students, your family, friends and or colleagues.
Below are some benefits you can experience when role-playing:
Find out how our students actually gain employment after studying.
- Improved decision-making and communication skills: Working in health and community services may involve you working in a variety of work settings. Professionals in this field are expected to make decisions and communicate effectively with clients, colleagues and stakeholders. Our role-playing assessments can help further improve your decision-making and communication skills in a community service workplace.
- Preparation for work placement: Role-playing is effective in helping you prepare for work placement. Before you go on work placement, you'll need to complete most of the theory components of your course. The skills and knowledge developed from your role-playing assessments are based on scenarios you may face when working in the community services industry.
- Develop knowledge and skills to be "work-ready": Due to the interactive nature of role-playing, it can be an opportunity to practice community service industry roles with volunteers and other students in order to enhance your knowledge and skills. Job roles within this field are "hands-on", so role-playing can prepare you for the physical nature of the work - particularly in the disability and aged care sectors.