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CHC51015
Diploma of Counselling
Our CHC51015 Diploma of Counselling offers a comprehensive introduction to counselling and therapy. You will learn how to develop skills in empathy, rapport building, mediation during conflict and more.

This qualification is for community services workers who want to help people deal with personal issues affecting their health and wellbeing.
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Study mode online
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Nationally recognised
Average 18-24 months
17 units of competency
Flexible payments available

Course Summary

Duration
Average 18-24 Months
Units
17 units of competency
Learn how to foster a therapeutic relationship with people in vulnerable situations through the practical and theoretical knowledge this comprehensive qualification offers. The CHC51015 Diploma of Counselling (Release 1), designed for the Australian community services sector will help you develop interpersonal skills in empathy, rapport building, and mediation during conflict, enabling you to work in either an agency or private practice as you help support those in need.


What you'll learn

Individuals who undertake this qualification will learn how to:
  • Provide support regarding the mental, emotional, and lifestyle problems of a diverse range of clients
  • Recognise and respond to crisis situations
  • Experience working with other medical practitioners – all within an ethical and legal framework. 
Course structure

The standard course is conducted over a 24 month period; within a self-paced online learning environment. 

Upskilled will gather information about your previous experience and skills, weekly study commitment and online learning experience to provide you with an projected duration for your course based on your individual circumstance. 

Upskilled uses MyUpskilled to manage the delivery and assessment of your course. This means you can learn at your own pace.
 

About Self-Paced Learning

Upskilled wants to ensure that you get the best online learning experience, which is why we offer flexible and self-paced courses to suit your needs.

While online learning provides you with the flexibility of managing both your personal and work schedule, it's important to have a consistent approach so you don't fall behind.

We want to help you succeed, which is why all the courses delivered through Upskilled come with a training plan to help you stay on track.

On average, Upskilled students take approximately 13 months to finish a course.

Simply put, the more hours you dedicate to your course, the closer you'll be to the finish line.

Course Duration

This course is designed to be completed within 12-24 months. There is no minimum timeframe to complete this course. Students who are highly motivated, well-organised, experienced and committed to making time to study can complete the qualification at an accelerated pace. Please speak with one of our Education Consultants about your study and course completion goals.

 

Inclusions
Upskilled courses include specialised learning materials, and access to:
  • Upskilled’s fully customised online learning platform, MyUpskilled
  • Student Support Team
  • Specialist trainers
  • Video content access via:
Recognition of Prior Learning / Credit Transfer / Credit Transfer
Work experience or formal qualifications you have may count towards your course. If you have previously undertaken study at a recognised institution or have some relevant work experience, you might gain credit towards specific units in a course; shortening the time you have to study. You can send your application for Credit Transfer or RPL during the enrolment process.
Practical Assessment
Upskilled provides a very practical approach to this qualification.  As part of your assessment, you will be a trainee counsellor within a simulated workplace and required to complete a minimum of 12 supervised counselling sessions with at least 6 different clients with varying issues. 

This approach will provide much-needed hands-on practice in counselling clients and will allow you to apply learning and counselling theories in practice. More info here. 

  Find out how our students actually gain employment after studying.
 

 

Assessment
Upskilled takes evidence gathered from a variety of sources to deem a student as competent. Assessment processes might include some or all of the following:
  • Recognition of Prior Learning and/or credit transfer
  • summative and formative assignments
  • written reports and/or portfolio assessments
  • scenarios and/or case studies
  • projects
  • written/oral questions
  • regular training and assessment contact will be maintained by Upskilled in conjunction with the participant and their employer (where applicable). Critical dates during the program will be identified for participants to ensure compliance to assessment due dates, and attendance at monthly webinars as required.

Role-Playing and Interactive Learning Activities

This course comes with Interactive Learning Activities. Upskilled understands the importance of practical experience, so to complement the theory components of your course, our specialist trainers may run ad-hoc Interactive Learning Activities. 

You'll have the opportunity to collaborate with other students - sharing questions, thoughts and ideas, as well as participating together in interactive learning activities.

While the Interactive Learning Activities are not mandatory, your participation is encouraged. You can receive some additional benefits and support, which may include:
  • Having a study buddy where you can bounce off ideas and help each other with assessments.
  • Online Classrooms where our specialist trainers can go over learning content that's part of your course.
  • Activities that relate to your assessments, which can help boost your knowledge and skills.
Additionally, role-playing is included in some of the learning areas of this course. It will also make up some of the practical elements of your assessments, including the assessments in your supervised counselling sessions.
 

The benefits of role-playing 

Upskilled believes that you can benefit from undertaking role-playing activities throughout your studies. Not only are they fun and interactive, it gives you the opportunity to collaborate with other participants such as other students, your family, friends and or colleagues.

Below are some benefits you can experience when role-playing:
  • Improved decision-making and communication skills: Working in health and community services may involve you working in a variety of work settings. Professionals in this field are expected to make decisions and communicate effectively with clients, colleagues and stakeholders. Our role-playing assessments can help further improve your decision-making and communication skills in a community service workplace. 
  • Preparation for supervised counselling sessions: Role-playing is effective in helping you prepare for your supervised counselling sessions. The skills and knowledge developed from your role-playing assessments are based on scenarios you may face when working in the community services industry. 
  • Develop knowledge and skills to be "work-ready": Due to the interactive nature of role-playing, it can be an opportunity to practice community service industry roles with volunteers and other students in order to enhance your knowledge and skills. Job roles within this field are "hands-on", so role-playing can prepare you for the physical nature of the work - particularly in the disability and aged care sectors.

 

Course Detail

Course Structure

This qualification consists of the following units of competency. All units of competency must be successfully completed to attain the qualification. The program is broken into 4 logical clusters of training:
  • Professional Practice, Diversity and Ethics
  • Communication and Interpersonal Skills
  • Counselling Case Management
  • Crisis Management
  • CHCCCS019
    Recognise and respond to crisis situations

    This unit describes the skills and knowledge required to recognise situations where people may be in imminent crisis, and then to work collaboratively to minimise any safety concerns and make plans to access required support services. This unit applies to any community services worker involved in crisis intervention. Management of the crisis may involve face-to-face, telephone or remote contact with persons involved. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

  • CHCPRP003
    Reflect on and improve own professional practice

    This unit describes the skills and knowledge required to evaluate and enhance own practice through a process of reflection and ongoing professional development. This unit applies to workers in all industry sectors who take pro-active responsibility for their own professional development. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

  • CHCLEG001
    Work legally and ethically

    This unit describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role. This unit applies to community services and health workers who play a proactive role in identifying and meeting their legal and ethical responsibilities. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

  • CHCDIV002
    Promote Aboriginal and/or Torres Strait Islander cultural safety

    The unit describes the skills and knowledge required to identify Aboriginal and/or Torres Strait Islander cultural safety issues in the workplace, model cultural safety in own work practice, and develop strategies to enhance cultural safety. This unit applies to people working in a broad range of roles including those involved in direct client service, program planning, development and evaluation contexts. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

  • CHCDIV001
    Work with diverse people

    This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. This unit applies to all workers. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

  • CHCCSL001
    Establish and confirm the counselling relationship

    This unit describes the skills and knowledge required to use a structured approach to counselling to determine, establish and confirm the nature of the counsellor client relationship according to the agency’s counselling model. This unit applies to individuals whose job role involves working with clients on personal and psychological issues within established policies, procedures and guidelines. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand Standards and industry codes of practice.

  • CHCCSL003
    Facilitate the counselling relationship and process

    This unit describes the skills and knowledge to support clients to identify and work though concerns, and to manage the overall counselling process to its conclusion. This unit applies to individuals whose job role involves working with clients on personal and psychological issues within established policies, procedures and guidelines. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand Standards and industry codes of practice.

  • CHCCSL002
    Apply specialist interpersonal and counselling interview skills

    This unit describes the skills and knowledge required to use advanced and specialised communication skills in the client-counsellor relationship. This unit applies to individuals whose job role involves working with clients on personal and psychological issues within established policies, procedures and guidelines. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand Standards and industry codes of practice.

  • CHCCSM005
    Develop, facilitate and review all aspects of case management

    This unit describes the skills and knowledge required to undertake case management meetings to plan, monitor and review service provision.

  • CHCCSL004
    Research and apply personality and development theories

    This unit describes the skills and knowledge required to research key concepts and constructs of theories of personality and human development, and link those to counselling practice. This unit applies to individuals whose job role involves working with clients on personal and psychological issues within established policies, procedures and guidelines. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand Standards and industry codes of practice.

  • CHCCSL005
    Apply learning theories in counselling

    This unit describes the skills and knowledge required to apply theory underpinning behaviourism and social learning to formulate and monitor a program for behaviour change in a counselling context. This unit applies to individuals whose job role involves working with clients on personal and psychological issues within established policies, procedures and guidelines. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand Standards and industry codes of practice.

  • CHCCSL006
    Select and use counselling therapies

    This unit describes the skills and knowledge required to select and use different counselling therapies to meet client needs. This unit applies to individuals whose job role involves working with clients on personal and psychological issues, within established policies, procedures and guidelines. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand Standards and industry codes of practice.

  • CHCCSL007
    Support counselling clients in decision-making processes

    This unit describes the skills and knowledge required to assist clients to clarify their goals, explore options and develop a course of action. This unit applies to individuals whose job role involves working with clients on personal and psychological issues, within established policies, procedures and guidelines. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand Standards and industry codes of practice.

  • CHCFAM003
    Support people to improve relationships

    This unit describes the skills and knowledge required to engage with diverse people to determine relationship issues and support relationship building using a strengths-based approach. This unit applies to individuals working with individuals and families in community services work. It does not include formal relationship counselling. When combined with other units it may apply to group work. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand Standards and industry codes of practice.

  • CHCCCS014
    Provide brief interventions

    This unit describes the skills and knowledge required to assess intervention needs, and then to implement and monitor brief intervention strategies for people at various stages of the change process. This unit applies to workers in a range of community services contexts.

  • CHCCCS003
    Increase the safety of individuals at risk of suicide

    This unit describes the skills and knowledge to identify and manage immediate suicide risk and work with the individual to achieve safe outcomes. It includes the requirements for developing a clear safety plan for addressing any immediate danger to the person at risk or others, mobilising access to emergency medical help when needed and facilitating links with further support. This unit applies to people in formal helping roles in any community service context. Suicide safety may involve face-to-face, telephone or remote contact with the person involved. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

  • CHCMHS007
    Work effectively in trauma informed care

    This unit describes the skills and knowledge required to practice and contribute to the continuous improvement of trauma informed care within a service. This unit applies to individuals working in the community services and health sectors where services are informed by the knowledge and understanding of central trauma, particularly the impact of interpersonal violence.

Completion Certificate

Entry requirements

Start date

There are no formal entry requirements for this course. To make sure you get the most out of training with us, the following enrolment process applies:

  • Once you have inquired, one of our friendly Education Consultants will contact you to ensure you have the right pre-existing knowledge and skills to achieve your chosen qualification.
  • A short language, literacy and numeracy assessment will need to be completed upon enrolment. 


To successfully complete this course, we recommend the following:

  • Have the ability to read and write in English and display numeracy skills up to a minimum level of Year 12.
  • Have access to a modern computer with high-speed internet.
  • Have access to a device with audio/video recording and playback capabilities.
  • Have basic computing skills, including the ability to make and upload short videos.

Physical requirements

The Counselling role demands prioritising situations and managing time. As a counsellor, you may experience stress and stress related symptoms due to interacting with clients in crisis. You will also be responsible for your own safety, as well as the safety of others.

Payment Options

Limited Time Savings

$3,500

RRP $7,950

Save $4450 for a limited time

Spread the cost

$139.42*

26 Fortnightly Payments $400 upfront

Ask about our flexible  Payment Plans  

Call us to find out more. Terms & Conditions Apply

Government funding

At both a state and federal level, government commitment to upskilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Upskilled participants are provided incentives by the Government to undertake training and/or find that their courses are heavily subsidised.

Government funding options for:
Diploma of Counselling

Career outcomes

This qualification could give you several career and/or further study outcomes. After completing this course, you could explore some of the following outcomes.

Career outcomes
Education pathways
This course might include a pathway to university, which are subject to change. Please speak to one of our Education Consultants for more information.

Educators

Upskilled's trainers in the CHC faculty have well-rounded skill sets and industry experience to help ensure that you're well-trained and prepared for any career challenge you experience in the community services field. 

Approaching training with empathy, compassion and openness, you'll find that our trainers in the CHC faculty will help you develop the job-ready skills needed to prepare you for a career where you can make a difference everyday.

Below are some of the examples of support you may receive in the CHC faculty:

  • Assessment walkthroughs (recorded)

  • Assessment and Academic support sessions

  • Additional resources and professional development opportunities

  • Peer support and practical practise sessions via Zoom

  • Online recorded Training facilitated by your Trainer/Assessor

FAQs to help you

  • Who is qualified to enrol in a counselling course?
    There are no formal entry requirements for this course. To make sure you get the most out of training with us, the following enrolment process applies:
    -Once you have inquired, one of our friendly Education Consultants will contact you to ensure you have the right pre-existing knowledge and skills to achieve your chosen qualification.
    -A short language, literacy and numeracy assessment will need to be completed upon enrolment.

    To successfully complete this course, we recommend the following: -Have the ability to read and write in English and display numeracy skills up to a minimum level of Year 12.
    • Have access to a modern computer with high-speed internet.
    • Have access to a device with audio/video recording and playback capabilities.
    • Have basic computing skills, including the ability to make and upload short videos.

     
  • What skills will I gain from studying counselling?
    Individuals who undertake this qualification will learn how to:
    • Provide support regarding the mental, emotional, and lifestyle problems of a diverse range of clients
    • Recognise and respond to crisis situations
    • Experience working with other medical practitioners – all within an ethical and legal framework.
  • Are job prospects good for people with a diploma on counselling?
    This qualification could give you several career and/or further study outcomes. After completing this course, you could explore some of the following outcomes:
    • Family Support Worker
    • Counsellor
  • Why should I consider working in counselling?
    • Make a real difference in people's lives: No matter what role you choose to pursue in the community services industry, the support and care you'll give to other people can create a positive impact.
    • A variety of work available: You have room to move in the community services industry, so if you want to be in a different role, it's possible to do this as there are plenty of other sectors you can explore. 
    • The industry is booming: It's projected that by 2023, the industry will have over 1.9 million employees. With Australia's ageing population, there is a high demand for skilled workers in community services - particularly in aged care.
    • Develop useful transferable skills: Being a team player, having the ability to solve problems and critical thinking are transferable skills you can gain from working in community services, which can help you interact with people on a daily basis.

Enquire today

Sounds just like the course you're after? Speak with a career consultant to discover what it's like to study the CHC51015 - Diploma of Counselling. Send us an enquiry and we'll get in touch.

*By providing your information, you agree to our Privacy Policy and to receiving email and other forms of communication from Upskilled. You are able to opt-out at any time.

Download course guide

Want to know all about this course? Get our course brochure to discover what it's like to study CHC51015 - Diploma of Counselling. Submit your details and simply click 'Download'.

Download course guide

Want to know all about this course? Get our course brochure to discover what it's like to study . Submit your details and simply click 'Download'.

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