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CHC62015
Advanced Diploma of

Community Sector Management

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Summary

This qualification would suit people who aim to be managers within a range of community sector organisations across Australia. You might find yourself in a role working independently, or reporting to executive management; in job types where you will provide guidance and support to workers in this profession who seek to improve the lives of their clients. You might work independently or report to boards, and undertake a range of tasks to assist people in living fulfilling lives. This course will give you a well-rounded foundation for progressing in the community services industry.


This course is not taking new enrolments at this time. If you would like to be contacted about other course options that Upskilled delivers, please complete the "Register my interest" form.

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Our online courses mean you can study anytime, anywhere. Adjust your study schedule to a time that suits you best.
LinkedIn Learning
Nationally recognised
qualifications
This is a Nationally Recognised and VET Accredited course that sits within the Australian Qualifications Framework (AQF).
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Unlimited access
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Enjoy unlimited access to over 16,000 online resources on LinkedIn Learning, taught by real-world industry experts in creative, technology, and business skills.
Educational content
for Australian learners
Gain unlimited access to Australian made content for tertiary students, including over 3,100 educational videos. Enjoy the opportunity to expand on and enhance your learnings with ClickView.

Detail

Duration
12 months
Units
13 units
You might plan and monitor service delivery, recruitment and performance management of other paid or unpaid workers, while also managing risk. You might look after a specific program or project, or deal with broader management of a community-based organisation, early childhood education service, not-for-profit organisation or community centre. You could undertake a range of tasks where you use your community sector management skills to achieve results for your clients in line with the organisation's goals and strategic directions.
Course structure

The standard course is conducted over a 12 month period; within a self-paced online learning environment. 

Upskilled will gather information about your previous experience and skills, weekly study commitment and online learning experience to provide you with an projected duration for your course based on your individual circumstance. 

Upskilled uses MyUpskilled to manage the delivery and assessment of your course. This means you can learn at your own pace.

Inclusions
Upskilled courses include specialised learning materials, and access to:
  • Upskilled’s fully customised online learning platform, MyUpskilled
  • Student Support services
  • your trainer via the trainer/student messaging system
  • video content access via:
Recognition of Prior Learning / Credit Transfer
Work experience or formal qualifications you have may count towards your course. If you have previously undertaken study at a recognised institution or have some relevant work experience, you might gain credit towards specific units in a course; shortening the time you have to study. You can send your application for Credit Transfer or RPL during the enrolment process.
Assessment
Upskilled takes evidence gathered from a variety of sources to deem a student as competent. Assessment processes might include some or all of the following:
  • Recognition of Prior Learning and/or credit transfer
  • summative and formative assignments
  • written reports and/or portfolio assessments
  • scenarios and/or case studies
  • projects
  • written/oral questions
  • regular training and assessment contact will be maintained by Upskilled in conjunction with the participant and their employer (where applicable). Critical dates during the program will be identified for participants to ensure compliance to assessment due dates, and attendance at monthly webinars as required.

Subjects

This qualification consists of the following units of competency. All units of competency must be successfully completed to attain the qualification. The program is broken into 4 logical clusters of training. All units must be successfully completed to gain the Advanced Diploma.
 
Cluster 1: Quality Frameworks and Compliance
Cluster 2: Leadership and Supervision
Cluster 3: Process Management
Cluster 4: Financial Management
BSBINN601
Lead and manage organisational change

This unit describes skills and knowledge required to determine strategic change requirements and opportunities; and to develop, implement and evaluate change management strategies. It applies to managers with responsibilities that extend across the organisation or across significant parts of a large organisation. They may have a dedicated role in human resources management, human resources development, or work in a strategic policy or planning area. The unit takes a structured approach to change management and applies to people with considerable work experience and organisational knowledge.

CHCMGT003
Lead the work team

This unit describes the skills and knowledge required to undertake supervisory and coordinating activities in work groups in health and community service organisations. Workers at this level are team leaders or managers responsible for coordinating and monitoring the activities and performance of work teams and other service providers. This unit applies to a range of leadership roles in health and community services workplaces.

CHCMGT001
Develop, implement and review quality framework

This unit describes the skills and knowledge required to develop, implement and monitor a framework for ongoing quality service delivery that supports the rights and interests of clients. The unit applies to a range of leadership roles in health and community services workplaces.

CHCLEG003
Manage legal and ethical compliance

This unit describes the skills and knowledge required to research information about compliance and ethical practice responsibilities, and then develop and monitor policies and procedures to meet those responsibilities. This unit applies to people working in roles with managerial responsibility for legal and ethical compliance in small to medium sized organisations. There may or may not be a team of workers involved.

CHCDIV003
Manage and promote diversity

This unit describes the skills and knowledge required to evaluate and promote diversity in the workplace, and to contribute to the planning of diversity policies and procedures. This may apply to internal work practices or external service delivery. This unit applies to individuals working in any type of leadership role across all industry sectors.

BSBRSK501
Manage risk

This unit describes skills and knowledge required to manage risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting. It applies to individuals who are working in positions of authority and are approved to implement change across the organisation, business unit, program or project area. They may or may not have responsibility for directly supervising others.

BSBFIM601
Manage finances

This unit describes the skills and knowledge required to undertake budgeting, financial forecasting and reporting and to allocate and manage resources to achieve the required outputs for the business unit. It includes contributing to financial bids and estimates, allocating funds, managing budgets and reporting on financial activity. It applies to individuals who have managerial responsibilities which include overseeing the management of financial and other resources across a business unit, a series of business units or teams, or an organisation. It covers all areas of broad financial management. In a larger organisation this work would be supported by specialists in financial management.

BSBMGT608
Manage innovation and continuous improvement

This unit describes the skills and knowledge required to sustain and develop an environment in which continuous improvement, innovation and learning are promoted and rewarded. It applies to people with managerial responsibilities who aim to build a better and more effective work environment. Continuous improvement and innovation have links with the model of the learning organisation and people working at this level play an important role in building the culture, values and attitudes of the organisation.

CHCMGT002
Manage partnership agreements with service providers

This unit describes the skills and knowledge required to establish and monitor formal agreements and partnerships with specialist support providers to meet client needs. This unit applies to a range of leadership roles in health and community services workplaces. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

CHCCSM006
Provide case management supervision

This unit describes the skills and knowledge to take a leadership role in the delivery of quality case management. This includes disseminating information and providing advice on practice issues relating to case management within the organisation. Workers at this level work autonomously and are responsible for own outputs within broad but defined organisation guidelines. This unit applies to work in a range of health and community services contexts.

BSBHRM512
Develop and Manage Performance Management Processes

This unit describes the performance outcomes, skills and knowledge required to design, implement and oversee performance-management processes. The unit also includes specific intervention associated with under-performance or misconduct and developing approaches to address skill and performance gaps.

BSBMGT605
Provide leadership across the organisation

This unit describes the skills and knowledge required to demonstrate senior leadership behaviour and personal and professional competence. Business ethics are also addressed in this unit. It applies to individuals who have a role in inspiring and motivating others to achieve organisational goals and to model professionalism in their organisation and industry. Leadership is seen in the context of the organisational mission. No licensing, legislative or certification requirements apply to this unit at the time of publication.

CHCECE029
Respond to problems and complaints about the service

This unit describes the skills and knowledge required to effectively resolve grievances and complaints about the service. The unit applies to educators who work with children in a variety of education and care services.

Outcomes

This qualification could give you several career and/or further study outcomes. After completing this course, you could explore some of the following outcomes.

Career outcomes
University pathways
This course might include a pathway to university, which are subject to change. Please speak to one of our Education Consultants for more information.

Entry requirements

Start date
Enrol anytime

There are no entry requirements listed in the Training Package for this qualification.

Participants who enter this course may be already working in a supporting or community role and wish to enter a leadership role.

As a guide, entrants to this program may:

  • have 2-3 years of experience with servicing the community
  • hold a Diploma in a related discipline
  • complete an interview process with a designated Upskilled representative to ascertain suitability to the program and to review your current skills and experience, as this may allow you to move through the course more quickly

This qualification reflects the role of workers who are middle managers or managers across a range of community sector organisations. These people work independently and report to executive management, directors or boards of management. They undertake a range of functions requiring the application of knowledge and skills to achieve results in line with the organisation's goals and strategic directions.

At this level, workers have responsibility for planning and monitoring service delivery, recruitment and performance management of other paid or unpaid workers, managing risk and contributing to continuous improvement within the scope of their specific role. This may include management of a specific programs or project, or broader management of a community-based organisation, early childhood education service, not-for-profit organisation or community centre.

To ensure participants are able to seamlessly access our online learning platform and video content, they will require access to a modern computer with high-speed internet. Participants will also need to possess basic computing skills, and may be required to complete a Language Literacy and Numeracy skills assessment before enrolment can be confirmed.

Resource requirements

You will need access to a computer and the internet and have basic computing operational skills. Minimum specifications for your computer are:

All users:

  • Microsoft Office 2010 or equivalent
  • Broadband internet connection
  • 2GB of RAM
  • CD-ROM or DVD drive
  • Chrome or Firefox browsers
  • Adobe Reader XI or equivalent
  • Adobe Flash Player 10 or higher
  • Access to printer and associated software
  • Access to scanner and associated software
  • Digital imaging software
  • File compression software

Windows users:

  • Microsoft Windows 7 or higher (Windows 8 recommended)
  • 1 Ghz or faster processer (2GHz recommended)

Mac OS users:

  • Mac OSX v10.5 or higher (Mac OSX v10.6 recommended)
  • 1 Ghz or faster processer (2GHz recommended)
Recording equipment / software required

A digital video recording device (for example a webcam or mobile phone with a camera) and simple recording apps to save and upload videos, images and audio files.

You will also need software such as Windows Media Player, Windows Photo Viewer, or Quicktime to view online videos and images.

Language requirements

This course involves reading, researching and undertaking a range of written and practical assessments, as well as engaging in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication.

Other requirements

This course at present has no further requirements - should this change we will inform you.

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